Windows 10: Bad_Pool_Header BSOD when using VLC or playing World of Warcraft


  1. Posts : 1
    Windows 10 Home 10.0.10240
       02 Sep 2015 #1

    Bad_Pool_Header BSOD when using VLC or playing World of Warcraft


    After I upgraded to Windows 10 I have been getting BSODs at when either watching videos in VLC or playing mainly World of Warcraft. The primary BSOD I have been getting is the bad_pool_header which first occurred a week after upgrading and was seemingly a random occurrence. Subsequent BSODs would occur at least every other day, if not longer apart, and I didn't think much of it. However, I experienced two bad_pool_header errors today within 4 hours of each other, both while watching videos in VLC with some web browsing so I am believing that it is a more serious error than random crashes.

    Thanks for the assistance!
      My ComputerSystem Spec


  2. Posts : 11,549
    Windows 10 Pro
       03 Sep 2015 #2

    Hi scifimatt,

    Welcome to the 10forums.

    I have checked the most recent dumps and they are caused by 2 drivers

    Networx, please update the software or remove it
    Code:
    0: kd> lmvm networxstart             end                 module name
    fffff800`48410000 fffff800`48423000   networx  T (no symbols)           
        Loaded symbol image file: networx.sys
        Image path: \SystemRoot\system32\drivers\networx.sys
        Image name: networx.sys
        Timestamp:        Sat Mar 14 18:04:35 2015 (55046A23)
        CheckSum:         00015FE8
        ImageSize:        00013000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    SeriousBit NetBalancer Internet traffic control and monitoring tool driver
    Please update the software or remove it
    Code:
    0: kd> lmvm nbdrvstart             end                 module name
    fffff800`4bec0000 fffff800`4becd000   nbdrv    T (no symbols)           
        Loaded symbol image file: nbdrv.sys
        Image path: \SystemRoot\system32\DRIVERS\nbdrv.sys
        Image name: nbdrv.sys
        Timestamp:        Fri Apr 19 21:13:24 2013 (51719754)
        CheckSum:         0000E05C
        ImageSize:        0000D000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My ComputersSystem Spec


 

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