BSOD First time in years

Hi dear friends.

Attachment 398919

Today I randomly had my computer have a BSOD.

It was the moment I put the usd of my camera, so not sure if has a coincidence, I also only have 5/256 gb available.

my computer is Windows 10 home, I have a 256 ssd, and 32gb memory.

Thank you for the on going support all this years . <3

https://tmpfiles.org/dl/2808106/desk...1_23-51-41.zip

Thank you my friend, Im sending the link with the update log, i was given error to upload the file here, so I needed to do it as a link.

The link opened to:

Not Found

404 NOT FOUND


Share OneDrive files and folders - Microsoft Support

How to use Google Drive - Computer - Google Drive Help

Temp File — Download — DESKTOP-TMAQQN2-(2023-10-11_23-51-41).zip

My apologies, it deleted after 60 minutes, here's a new one. Thank you.

1) Run:

https://www.tenforums.com/attachment...p_plus_log.bat

Batch files for use in BSOD debugging

Post a share link into this thread using one drive, drop box, or google drive.


2) Move the page file from D: > C: and reboot


3) For new BSOD > post a share link into this thread using one drive, drop box, or google drive

Code:

Event[3443]:
  Log Name: System
  Source: Microsoft-Windows-Subsys-SMSS
  Date: 2023-10-11T18:41:49.8000000Z
  Event ID: 12
  Task: N/A
  Level: Error
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: DESKTOP-TMAQQN2
  Description: 
The crash dump file could not be created due to a lack of free space on the destination drive. Increasing the amount of free space on the destination drive may help prevent this error.

Code:

Event[1453]:
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2023-09-28T14:37:07.0030000Z
  Event ID: 1
  Task: N/A
  Level: Error
  Opcode: Info
  Keyword: WHEA Error Event Logs
  User: S-1-5-19
  User Name: NT AUTHORITY\SERVIÃO LOCAL
  Computer: DESKTOP-TMAQQN2
  Description: 
A fatal hardware error has occurred. A record describing the condition is contained in the data section of this event.

Code:

Event[94]:
  Log Name: System
  Source: Microsoft-Windows-Kernel-Boot
  Date: 2023-09-20T12:10:45.4050000Z
  Event ID: 29
  Task: N/A
  Level: Error
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: DESKTOP-TMAQQN2
  Description: 
Windows failed fast startup with error status 0xC0000221.

Code:

Event[3388]:
  Log Name: System
  Source: Microsoft-Windows-Kernel-Boot
  Date: 2023-10-11T18:41:29.4360000Z
  Event ID: 16
  Task: N/A
  Level: Error
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: DESKTOP-TMAQQN2
  Description: 
Windows failed to resume from hibernate with error status 0xC0000001.

I'm sorry my question, I was trying to figure out myself, but I'm not exactly sure what you mean with

''2) Move the page file from D: > C: and reboot'' ?

Thank you.

8GB free space on the system drive is WAY too small. Not only may Windows struggle in so little free space but you're not helping the wear levelling algorithm on that NVMe drive either, that may be shortening its life. In your system log there are a couple of entries that may well be related to this over-full C: drive...

Code:

Event[1453]:
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2023-09-28T14:37:07.0030000Z
  Event ID: 1
  Task: N/A
  Level: Error
  Opcode: Info
  Keyword: WHEA Error Event Logs
  User: S-1-5-19
  User Name: NT AUTHORITY\SERVIÃO LOCAL
  Computer: DESKTOP-TMAQQN2
  Description: 
A fatal hardware error has occurred. A record describing the condition is contained in the data section of this event.

Event[3388]:
  Log Name: System
  Source: Microsoft-Windows-Kernel-Boot
  Date: 2023-10-11T18:41:29.4360000Z
  Event ID: 16
  Task: N/A
  Level: Error
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: DESKTOP-TMAQQN2
  Description: 
Windows failed to resume from hibernate with error status 0xC0000001.

The 0xC0000001 exception code just indicates 'operation failed'. There's no indication that the hardware failure was the NVMe drive, but the hibernate file is on the system drive, so that error is definitely related to the NVMe drive. It may be that you have an issue on that drive, but it's much more likely that it's simply too full.

I can see you moved the pagefile to the D: drive to try and save space on C:, but that's not wise. Windows much prefers the paging file to be on the system drive (C:). You may not be able to write any dumps with the pagefile on D:.

Your system drive (C:) should contain only Windows and apps, no user data should be on there. I strongly suggest that you move all user data of the C: drive and onto the D: drive where there is ample space.

I also suggest that you uninstall the Kaspersky security product you have using the tool here. There is no hard evidence that it's the cause of your BSOD but all third-party anti-malware products cause BSODs on many different systems. There has been a failure of a Kaspersky virtual network adapter, so all is not well with your Kaspersky installation...

Code:

Kaspersky Security Data Escort Adapter #2	ROOT\NET\0001	Failure using the VxD loader.

You really don't need third-party security any more, Windows Firewall and Windows Defender are perfectly fine - they are all I use.

My friends, thank you so much for the help. Ive release some space, now I have 12gb, but after moving the file I have 8gb again.

This are the update logs on drive
DESKTOP-TMAQQN2-(2023-10-12_13-07-06).zip - Google Drive


Tuneup.log - Google Drive
Thank you.

Do you have games installed on the C: drive? That would account for all that used space. Games can typically be installed on any drive, so you should look to move any games off the C: drive onto the D: drive. How you do that may vary depending on what games they are and how you installed them.

You should also move all user data off the C: drive onto the D: drive.

There is no way that Windows and non-gaming apps are occupying 230GB. On my system Windows and apps occupy only 92GB. Whatever is not Windows and apps on C: needs to be move off...