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#11
Will do, I'll run that when I sleep tonight.
Will do, I'll run that when I sleep tonight.
Here are the HD Tune results for ST3000DM001-1ER166. I'm not sure why the final two blocks are grey,but I assume it has to do with the 2nd and 3rd error?
EDIT: I ran the Error Scan specifically starting from 2996 and ending at 3000 and the blocks scanned green with no errors, so I'm honestly not sure why the initial scan ended at 2996.
HD Tune Pro: ST3000DM001-1ER166 Error Scan
Scanned data : 2996 gB
Damaged Blocks : 0.1 %
Elapsed Time : 4:41:30
1 Error at 2003552 MB (LBA 4103274850)
2 Error at 2003553 MB (LBA 4103277410)
3 Error at 2003554 MB (LBA 4103280098)
For confirmation run: Macrorit
Check Hard Disk for Bad Sectors | Scan Disk on Windows
Plan to monitor the bad blocks over time or replace the drive (very important data without backup).
Are Solid State Drives / SSDs More Reliable Than HDDs?
Had another BAD_POOL_CALLER BSOD tonight. I waited for over an hour with the BSOD gathering error reports at 100% before having to force shut down as I needed the computer for another task and don't have an alternative option. In the event that it did collect data that could prove useful, I ran the V2 Log Collector again and uploaded it to my Drive: NOTQUANTIC-(2023-09-06_02-25-42).zip - Google Drive
As for monitoring the bad sectors on my HDD, how would you recommend doing so? I may be able to replace the drive in the next month or so, but want to be cautious in the meantime.
1) During the troubleshooting please move the page file from E: to C:
2) Run: Tuneup plus > post a share link into this thread using one drive, drop box, or google drive
https://www.tenforums.com/attachment...p_plus_log.bat
3) Increase the free space on C: so that there is > 30 GB free space
4) The BIOS Version/Date American Megatrends Inc. 2603, 4/14/21
Upgrade the BIOS: 2603 > 2701
ROG MAXIMUS X HERO (WI-FI AC) | Motherboards | ROG Global
5) Uninstall and reinstall:
e1dexpress Intel(R) PRO/1000 PCI Express Network Connection Driver D c:\windows\system32\driverstore\filerepository\e1d68x64.inf_amd64_b32d0891eb98aee4\e1d68x64.sys
6) Uninstall Avira using the applicable uninstall tool:
Security check
7) list Razer hardware / software
8) For the drive bad sectors > wait for the results chkdsk /b /v
Code:Name [00000002] Intel(R) Ethernet Connection (2) I219-V Adapter Type Ethernet 802.3 Product Type Intel(R) Ethernet Connection (2) I219-V Installed Yes PNP Device ID PCI\VEN_8086&DEV_15B8&SUBSYS_86721043&REV_00\3&11583659&0&FE Last Reset 9/6/23 2:21 Index 2 Service Name e1dexpress Driver C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\E1D68X64.INF_AMD64_B32D0891EB98AEE4\E1D68X64.SYS (12.19.1.37, 588.66 KB (602,792 bytes), 3/23/22 20:00)
Code:------------------------ Disk & DVD/CD-ROM Drives ------------------------ Drive: B: Free Space: 130.2 GB Total Space: 953.9 GB File System: NTFS Model: WDC WD1003FZEX-00K3CA0 Drive: C: Free Space: 25.7 GB Total Space: 487.8 GB File System: NTFS Model: SanDisk SDSSDH3512G Drive: D: Free Space: 454.3 GB Total Space: 2861.5 GB File System: NTFS Model: ST3000DM001-1ER166 Drive: E: Free Space: 196.8 GB Total Space: 2831.5 GB File System: NTFS Model: WDC WD3003FZEX-00Z4SA0 Drive: J: Free Space: 56.6 GB Total Space: 243.7 GB File System: NTFS Model: Samsung SSD 850 PRO 256GB
Code:Event[13208]: Log Name: System Source: disk Date: 2023-09-05T07:39:58.6800000Z Event ID: 7 Task: N/A Level: Error Opcode: N/A Keyword: Classic User: N/A User Name: N/A Computer: NotQuantic Description: The device, \Device\Harddisk3\DR3, has a bad block. Event[13209]: Log Name: System Source: disk Date: 2023-09-05T07:40:02.3470000Z Event ID: 7 Task: N/A Level: Error Opcode: N/A Keyword: Classic User: N/A User Name: N/A Computer: NotQuantic Description: The device, \Device\Harddisk3\DR3, has a bad block. Event[13210]: Log Name: System Source: disk Date: 2023-09-05T07:40:06.0770000Z Event ID: 7 Task: N/A Level: Error Opcode: N/A Keyword: Classic User: N/A User Name: N/A Computer: NotQuantic Description: The device, \Device\Harddisk3\DR3, has a bad block.
So there's a bit of a problem with moving the Page File to C: for me - it's incredibly difficult to free up nearly any space on my C: drive because almost 40% of the files on that drive are for a singular game and its required addons. The rest of the files are extremely spread out and mostly essential (i.e. they're in the AppData folders). For frame of reference, my C: drive has 256 GB of total space, the game and its addons take up 157 GB, and my AppData folders take up 42 GB, meaning those alone only leave me with 57 GB of file space.
My current Page File size is apparently 36864 MB for my system-managed Page File. However, I have it set to a manual size on B: so I'm not sure why it's made a Page File on E:? If I'm to have 30 GB of free space and my Page File on C: and it ends up trying to be 36864 MB or something similar, I simply mathematically don't have the space even if the only thing on my C: drive was the one game. Freeing up space for the 30 GB of free space and keeping that space free is difficult enough - I cleared enough files to the point that I had 30 GB of free space earlier this week, but it's reduced to 25 GB just from one update to my game and the programs I've installed for troubleshooting. My Desktop isn't even on my C: drive because of how much space this game and other program files take up on my C: drive.
It is imperative that this game is, at minimum, on an SSD rather than an HDD, and the reason it is on my C: drive and not my J: drive (the other SSD) is because that SSD is older and gave me some signs of instability at one point so I don't put anything too important on there in the event that it were to give me issues. It is the drive I used to use as my C: drive and I bought the 256 GB drive specifically to replace it, so I don't want to move programs (and especially not Windows itself) onto it if I can avoid doing so at all costs.
The largest file on my C: drive is my hiberfil.sys at 11.9 GB, and everything else is much smaller. I use WizTree to look at my disk space and in the Top 1000 Largest Files I'm pretty sure everything that's over a few MB is associated with a program or Windows itself. I legitimately have no idea what other files I could move from my C: drive to free up more space. Should I still move the Page File to C:? Wouldn't I need to limit the size of the Page File so it would keep 30 GB free, and doesn't having too small of a Page File cause issues?
The most recent dump (090623-75984-01.dmp) is another BAD_POOL_CALLER bugcheck, with an exception that indicates that the current thread attempted to release a quota on a corrupted pool allocation. The current thread is the system thread but, as in the dump from post #2 the failure occurred during a networking operation. We see calls to all three Windows networking driver (netio.sys, ndis.sys, and tcpip.sys) but the entire call stack is preceded by the LAN adapter driver again ( e1d68x64.sys).
I think that from these dumps at least, the issue is a networking problem, and most likely the LAN adapter itself, since the Intel DSA can't find a more recent driver. I did suggest earlier that you try disabling the LAN adapter (or removing it if you can) and connect via WiFi for a while. If the problem is the LAN card or its driver the problem should then stop.
BTW. I did see in your logs an error for Avira...
This might indicate that Avira is no being properly updated and that would be a worry. Whilst there are no indications at all that Avria is in any way responsible for these BSODs, all third-party security tools cause BSODs from time to time on all systems, quite often after a Windows update.Code:Event[13391]: Log Name: System Source: Service Control Manager Date: 2023-09-06T02:25:29.0310000Z Event ID: 7009 Task: N/A Level: Error Opcode: N/A Keyword: Classic User: N/A User Name: N/A Computer: NotQuantic Description: A timeout was reached (30000 milliseconds) while waiting for the Avira Security Updater service to connect. Event[13392]: Log Name: System Source: Service Control Manager Date: 2023-09-06T02:25:29.0310000Z Event ID: 7000 Task: N/A Level: Error Opcode: N/A Keyword: Classic User: N/A User Name: N/A Computer: NotQuantic Description: The Avira Security Updater service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
I would suggest you uninstall Avira completely using the instructions here. If we subsequently find another reason for these BSODs then you could reinstall Avira if you must, but you really don't need Avira, no matter what the vendor may say to frighten you. Windows Defender and Windows Firewall are plenty good enough - they are all I use.