BSOD only when idle

Hello,

I have a BSOD after a few mintues idle (never when the computer is working). I already tried to clean my computer, uninstall any useless softwares, and updating my drivers, with no success
Please find attached BSOD logs

Thank you

LAPTOP-U15MCBGB-(2023-08-23_22-32-54).zip

The log files were in a foreign language and could not be scanned or read.

Uninstall Avast AV using the applicable uninstall tool.

Make sure Microsoft defender is on.

Confirm computer stability for several days.

Then reinstall Avast or continue using Microsoft defender

Avast Removal Tool | Download Avast Clear | Avast

Your problem is the Avast! security product. All the dumps are identical and in each call stack aswSP.sys is the only third-party driver called...

Code:

0: kd> knL
 # Child-SP          RetAddr               Call Site
00 fffff488`736ac3f8 fffff806`18e10d29     nt!KeBugCheckEx
01 fffff488`736ac400 fffff806`18e0fefc     nt!KiBugCheckDispatch+0x69
02 fffff488`736ac540 fffff806`18e0732f     nt!KiSystemServiceHandler+0x7c
03 fffff488`736ac580 fffff806`18cca3c7     nt!RtlpExecuteHandlerForException+0xf
04 fffff488`736ac5b0 fffff806`18cc94e6     nt!RtlDispatchException+0x297
05 fffff488`736accd0 fffff806`18e10e6c     nt!KiDispatchException+0x186
06 fffff488`736ad390 fffff806`18e09ed0     nt!KiExceptionDispatch+0x12c
07 fffff488`736ad570 fffff806`18d3dee4     nt!KiBreakpointTrap+0x310
08 fffff488`736ad700 fffff806`18dd00bb     nt!KeCheckStackAndTargetAddress+0x54
09 fffff488`736ad730 fffff806`1c64b5c6     nt!_C_specific_handler+0x3b
0a fffff488`736ad7a0 fffff806`1c65c054     aswSP+0x4b5c6
0b fffff488`736ad7a8 fffff488`736ae718     aswSP+0x5c054
0c fffff488`736ad7b0 fffff488`736aec20     0xfffff488`736ae718
0d fffff488`736ad7b8 fffff488`736add50     0xfffff488`736aec20
0e fffff488`736ad7c0 fffff488`736ad840     0xfffff488`736add50
0f fffff488`736ad7c8 fffff806`18e0732f     0xfffff488`736ad840
10 fffff488`736ad7d0 fffff806`18cca3c7     nt!RtlpExecuteHandlerForException+0xf
11 fffff488`736ad800 00000000`00000000     nt!RtlDispatchException+0x297

If we look in more detail at the first aswSP.sys call in frame 0xB (this is a push-down stack, so it's read from the bottom up) we can see the problem...

Code:

0: kd> .frame /r b
0b fffff488`736ad7a8 fffff488`736ae718     aswSP+0x5c054
rax=fffff488736ad728 rbx=fffff8061c65c054 rcx=0000000000000000
rdx=fffff488736ae958 rsi=fffff488736aec20 rdi=fffff488736add90
rip=fffff8061c65c054 rsp=fffff488736ad7a8 rbp=fffff488736ae718
 r8=fffff488736adf50  r9=fffff488736add90 r10=fffff488736aec20
r11=00000000000000b0 r12=fffff488736addf0 r13=fffff8061c600000
r14=fffff488736adf50 r15=fffff488736ae718
iopl=0         nv up ei ng nz na po nc
cs=0010  ss=0000  ds=002b  es=002b  fs=0053  gs=002b             efl=00000286
aswSP+0x5c054:
fffff806`1c65c054 8b6900          mov     ebp,dword ptr [rcx] ds:002b:00000000`00000000=????????

The aswSP.sys driver is trying to execute a MOV instruction using the RCX register as a pointer, but as you can see the register is all zeros resulting in an invalid memory pointer. This is where the problem started, the rest of the call stack is generating the bugcheck and BSOD.

All third-party security procuts cause BSODs now and again but, in my experience, Avast! is the worst offender. TBH you don;t need it, Windows Defender and Firewall are all you need, they're all I use.

To remove Avast! you should use the specialised removal tool at Avast Removal Tool | Download Avast Clear | Avast

I already removed avast a while ago. I used their cleanup tools to remove any leftover and it fixed the issue... Thank you !
The only thing now is I don't have windows defender icon.

Those dumps are from 23rd August 2023 (that's yesterday) and aswSP.sys is definitely installed and is the cause of every BSOD. It does belong to Avast!...

Code:

Name: 	aswSP.SYS
Info: 	
avast! Self Protection Driver
Source: 	http://support.avast.com/

Clearly Avast! has not been fully removed.

Please run:

https://support.microsoft.com/en-us/...b-e9f927e1eb4d

https://support.microsoft.com/en-us/...2-d5e64fe06f5f

https://aka.ms/EasyFix_WinSecurity

https://support.microsoft.com/en-us/...2-607b0cbd7fc4


If available click view detailed information > post share links into this thread using one drive, drop box, or google drive.