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  1. Joined : Oct 2013
    NW Florida
    Posts : 6,760
    Windows 10 Enterprise and Pro/Windows 7 Enterprise/Linux Mint
       02 Sep 2015 #21

    Great. Try going to settings > System > select Power and sleep in the left column > click the link for additional power settings and select Balanced and close the window. See if that makes any difference.
      My System SpecsSystem Spec


  2. Joined : Sep 2015
    Posts : 17
    Windows 10 Pro N
       02 Sep 2015 #22

    Unfortunately it crashed again. Looking with Blue Screen View showed it was caused by hal.dll and the ntoskrnl.
      My System SpecsSystem Spec


  3. Joined : Oct 2013
    NW Florida
    Posts : 6,760
    Windows 10 Enterprise and Pro/Windows 7 Enterprise/Linux Mint
       02 Sep 2015 #23

    ntoskrnl is basically the Windows Kernel. hal.dll is also an integral part of the operating system. Normally, if either of those were corrupted or malfunctioning, you would have more problems than just waking from sleep. Windows won't run without them. The debugger is required to blame something in a crash. They get blamed when it can't find anything else to blame. I'm sure you don't care to know all of that but....

    Not all machines can run this, but give it a try. Open the Command Prompt (Administrator) and copy/paste this in it.
    Dism /Online /Cleanup-Image /RestoreHealth and press enter. It will seem like it is doing nothing, but it is. It will tell you it ran successfully or give you an error, so just be patient. It can take from 15 minutes to a couple of hours, depending on what errors it needs to repair.
      My System SpecsSystem Spec


  4. Joined : Sep 2015
    Posts : 17
    Windows 10 Pro N
       03 Sep 2015 #24

    Hey sorry I had an early morning shift yesterday and was exhausted. The repair ran and stated that it completed successfully.

    However after doing this I put the computer to sleep and it went to the lock screen and I was getting ready to type my password in when it crashed. A dump wasnt saved when I went to look it up.
    Last edited by deepeyes1000; 03 Sep 2015 at 12:59.
      My System SpecsSystem Spec


  5. Joined : Oct 2013
    NW Florida
    Posts : 6,760
    Windows 10 Enterprise and Pro/Windows 7 Enterprise/Linux Mint
       03 Sep 2015 #25

    Well, I'm about to run out of ideas other than setting the BIOS to defaults. But first, upload the DM Log collector again and let me see if anything is different.
      My System SpecsSystem Spec


  6. Joined : Jun 2015
    Posts : 10,898
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       03 Sep 2015 #26

    The cause is most likely a bug in windows self.
    I have seen others with almost the same problem, only disabling sleep mode works.
      My System SpecsSystem Spec


  7. Joined : Oct 2013
    NW Florida
    Posts : 6,760
    Windows 10 Enterprise and Pro/Windows 7 Enterprise/Linux Mint
       03 Sep 2015 #27

    axe0 said: View Post
    The cause is most likely a bug in windows self.
    I have seen others with almost the same problem, only disabling sleep mode works.
    I agree. I just wanted to try and see if we could find a fix for it, but I have never found one yet. It seems that Windows 10 has an issue with sleep on some computers.
      My System SpecsSystem Spec


  8. Joined : Sep 2015
    Posts : 17
    Windows 10 Pro N
       03 Sep 2015 #28

    Here is the latest dump. I guess the issue is not the end of the world. Could be worse I suppose. So you are suggesting that hibernate might be a better solution that letting it sleep?
      My System SpecsSystem Spec


  9. Joined : Oct 2013
    NW Florida
    Posts : 6,760
    Windows 10 Enterprise and Pro/Windows 7 Enterprise/Linux Mint
       03 Sep 2015 #29

    Try Hibernate and see how it works.
      My System SpecsSystem Spec


  10. Joined : Oct 2013
    NW Florida
    Posts : 6,760
    Windows 10 Enterprise and Pro/Windows 7 Enterprise/Linux Mint
       03 Sep 2015 #30

    There is really nothing new in the dump files that I can find.
      My System SpecsSystem Spec


 
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