BSODs, no specific trigger


  1. Posts : 1
    Windows 10 Education 22H2
       #1

    BSODs, no specific trigger


    log collector logs
    Memtest68 results+log
    Lenovo diagnostics Memory tests+Video Card stress tests
    Smart info SSD+HDD
    As Windows for some reason only keeps the last 5 minidumps here are the last 2 minidumps (not in the first log):
    last 2 minidumps
    2nd log collector (missing the first 2 minidumps that are in the first log)
    [I'm assuming I don't need to provide specs otherwise what's the point of adding it to my profile?]
    [Windows 10 Education 2H22]

    Hi,
    Starting on the 12th/July I started getting BSODs. From what I can remember when trying to solve this issue on my own (I don't remember how I came to this conclusion), the last time I made some sort of significant change/update/install was the 2nd/July (I don't know what it was either). I did see there was a net framework update on the 3rd but I find it difficult to believe it would have taken so long to cause a BSOD. I saw that only the last 5 or so BSODs are saved as minidumps, I hope that's enough.
    Part of me feels like I shouldn't be making this post until I've tested my laptop with a new AC adapter cause I just can't think of another reason why I'm getting BSODs. I'm making this post in the hopes someone finds a different possible cause and that I won't have to buy a new adapter. There is no visible damage or anything but I'm just throwing this theory out there because of this post.
    I don't know if this is useful information but I can describe the 2 triggers (which I've noticed) that cause BSODs in my case. One is when the RAM or CPU (maybe both) are being used more than a certain threshold (either having a lot of (active) tabs open or having 3 or more memory intensive programs active at the same time). 2, turning on Driver verifier and using Lenovo Utility (I have disabled this by now).

    What I've tried so far (to no avail):
    ⦁ Doing a power reset
    ⦁ Chkdsk/r/f C: [don't know whether it found errors but it went very fast]
    ⦁ Chkdsk/r/f D: [took very long, wasn't around when it finished, dunno where to look for results]
    ⦁ dism /online /cleanup-image /restorehealth [it just says that it completed]
    ⦁ sfc /scannow [don't remember whether there were errors]
    ⦁ Turned off fast boot
    ⦁ set minimum processor state to 30% (from 5%)
    ⦁ Windows memory diagnostic [event viewer doesn't say what the result is]
    ⦁ driver verifier: twice (The first time I didn't realize to scroll to the bottom to check all the non microsoft drivers below the microsoft list. Also I only picked I/O verification, Force Pending I/O requests and IRP logging. The second time I did as the guy in this post outlined but without picking the microsoft drivers and the NVIDEA drivers because I didn't want to brick my computer; I'm hoping there's enough information to figure out the cause from the minidumps so far)
    ⦁ did 95% of hardware tests in Lenovo diagnostics [some of which I saved as linked above]
    ⦁ did a Microsoft offline virus scan
    ⦁ Malwarebytes threat scan [no threats found]
    ⦁ Method 4 of this post (this does seem to help, but it only postpones the inevitable)

    Bios is already in factory settings (same goes for automatic paging)
    Manufacturer doesn't show any out-of-date drivers/software (yes they recently marked my product as "end of development" or sth (meaning no "active" support); tbh they haven't updated a single driver in like 3 years or smth...)
    Hardware acceleration is already disabled in chromium
    Using the latest stable chromium version (since yesterday, that's: 115.0.5790.99)
    Last edited by Emdosis; 21 Jul 2023 at 11:48. Reason: spelling
      My Computer


  2. Posts : 402
    Windows 10 and Windows 11
       #2

    There is evidence of Adobe software piracy and the forum rules do not permit us to assist I'm afraid.
    4. No piracy or discussion of piracy allowed at all. Such as software, music, videos and other intellectual property violations (e.g. downloading youtube videos locally etc) - it is forum policy that no help shall be given to people who knowingly steal software or services.
      My Computer


 

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