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  1.    01 Sep 2015 #1
    Join Date : Sep 2015
    Posts : 6
    Windows 10 Preview 10532

    BSOD on startup - possibly caused by Windows Defender


    I am experiencing constant BSOD shortly after startup after upgrading to the latest Windows 10 Preview Build(10532). It was happening in 10525, went away after restoring to retail build, then came back when upgrading to 10532.

    I've included a mini-dump. The BSOD goes away when disabling Windows Defender. I would like to be able to use the preview build as it has updates to the precision touchpad that make it much smoother. I also want to verify this is a windows issue and not something hardware related that the preview build brings to light.

    Memtest86 ran overnight with no issues. Hard drive sentinel found no problems as well.
      My ComputerSystem Spec
  2.    01 Sep 2015 #2
    Join Date : Jun 2015
    Posts : 12,951
    Windows 10 Pro

    Hi mjt1987,

    Welcome to the 10forums.
    Please read BSOD Posting Instructions
      My ComputersSystem Spec
  3.    01 Sep 2015 #3
    Join Date : Sep 2015
    Posts : 6
    Windows 10 Preview 10532
    Thread Starter

    Apologies!
      My ComputerSystem Spec
  4.    01 Sep 2015 #4
    Join Date : Jun 2015
    Posts : 12,951
    Windows 10 Pro

    Please try to upload the zip file again, it may be that the dump files are corrupted.
      My ComputersSystem Spec
  5.    01 Sep 2015 #5
    Join Date : Sep 2015
    Posts : 6
    Windows 10 Preview 10532
    Thread Starter

    Hmm - strange. Here it is again. What about the single dump file in the first .zip attachment I posted?
      My ComputerSystem Spec
  6.    01 Sep 2015 #6
    Join Date : Jun 2015
    Posts : 12,951
    Windows 10 Pro

    That dump is included with your 2nd upload, but unfortunately I couldn't get anything from it as it looks like it is corrupted too.
      My ComputersSystem Spec
  7.    01 Sep 2015 #7
    Join Date : Jun 2015
    Posts : 12,951
    Windows 10 Pro

    It looks like there is something going on on your system, the dumps that are in your 3rd upload are also not readable.
    This might indicate to hardware damage
    Please follow the guide below and post back the results.




    BSOD on startup - possibly caused by Windows Defender Troubleshooting BSOD on startup - possibly caused by Windows Defender
    Read carefully before proceeding.


    warning   Warning
    If you're overclocking your system, revert back to stock clocks now.

    Note   Note
    Test the system once the overclock is removed before continuing with the steps outlined below.


    Part One: CPU Stress Test
    Part Two: MemTest86+ RAM Diagnostic
    Part Three: Hard Drive Diagnostics
    Part Four: GPU Stress Test




    BSOD on startup - possibly caused by Windows Defender ONE BSOD on startup - possibly caused by Windows Defender
     CPU TEST

    Run Prime95 to stress test your CPU. Prime95 - Stress Test Your CPU - Windows 10 Forums

    warning   Warning
    Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them and abort the test if overheating occurs.





    BSOD on startup - possibly caused by Windows Defender TWO BSOD on startup - possibly caused by Windows Defender
     RAM TEST

    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

    Note   Note


    MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.





    BSOD on startup - possibly caused by Windows Defender THREE BSOD on startup - possibly caused by Windows Defender
     HDD TEST

    Run SeaTools to check the integrity of your HDD. http://www.sevenforums.com/tutorials...s-how-use.html

    Note   Note
    Do not run SeaTools on an SSD as the results will be invalid.


    Run chkdsk http://www.sevenforums.com/tutorials...isk-check.html




    BSOD on startup - possibly caused by Windows Defender FOUR BSOD on startup - possibly caused by Windows Defender
     GPU TEST

    Run Furmark to stress test your GPU. FurMark - GPU Stress Test - Windows 10 Forums

    Note   Note
    Run Furmark for around 30 minutes.
    warning   Warning
    Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if overheating occurs.
      My ComputersSystem Spec
  8.    01 Sep 2015 #8
    Join Date : Sep 2015
    Posts : 6
    Windows 10 Preview 10532
    Thread Starter

    That is very strange. I ran the log program again - as administrator, lets see if this is any different.

    Also, could this be because I am running the Preview Build 10532, and therefore they are different dump files?

    I have ran Seatools and memtest without any issues already. I can ran the other ones tonight.

    First let me know if this .zip is any different.
      My ComputerSystem Spec
  9.    01 Sep 2015 #9
    Join Date : Jun 2015
    Posts : 12,951
    Windows 10 Pro

    Yes, that could be possible, but I can't say for sure.
    Is there a specifically reason why you are still in the preview?

    The dumps are not different.
      My ComputersSystem Spec
  10.    01 Sep 2015 #10
    Join Date : Sep 2015
    Posts : 6
    Windows 10 Preview 10532
    Thread Starter

    The XPS13 has a precision touchpad which is jerky in anything but MS Edge. The preview builds fix that. From your experience, if I have no problem with regular build, and disabling MS Defender removes the issue in Preview, should I be concerned? Especially since memtest and hard drive tests show no issue? The error codes are "page fault in non paged data" btw.
    I have a day left before I cannot return the laptop.
      My ComputerSystem Spec

 
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