BSOD irql not less or equal, AMDppm.sys

Page 2 of 2 FirstFirst 12

  1. Posts : 402
    Windows 10 and Windows 11
       #11

    I need to disagree with some of that. The dumps (ALL the dumps) very strongly suggest a bit flip during amdppm.sys execution. All dumps either occur on logical processor 8 or 9, so that would be core 4.

    Whilst there is no concrete evidence - and there is unlikely to ever be concrete evidence - the circumstantial evidence that this is a CPU issue is extremely strong. In addition there is no evidence that the problem lies anywhere else.
      My Computer


  2. ekw
    Posts : 6
    Windows 11 Pro 22H2
    Thread Starter
       #12

    Hi

    In Verifier I checked the boxes for; I/O verification, Force pending I/O requests, IRP logging.

    I chose every driver that was not Microsoft related.

    I did not see anything about logs so I thought it was gone after closing CMD, but after reading some more I belive the logs are located in C:\Windows\MEMORY.DMP? If someone will confirm I can upload that to the post? Or it may be included in the V2 log?

    Latest V2 log collector file.

    DESKTOP-10PKS30-(2023-07-01_18-17-01)

    Note that there were some different BSOD after disabling C-States so that setting were set back to auto.

    I do not have access to another CPU to swap test.

    Thanks,
    Ekw
      My Computer


  3. Posts : 42,118
    windows 10 professional version 1607 build 14393.969 64 bit
       #13

    Make a new restore point.

    Run WDV with these customized tests

    Code:
        
        [ ] 0x00000001 Special pool.
        [ ] 0x00000002 Force IRQL checking.
        [ ] 0x00000008 Pool tracking.
        [ ] 0x00000010 I/O verification.
        [ ] 0x00000020 Deadlock detection.
        [ ] 0x00000080 DMA checking.
        [ ] 0x00000100 Security checks.
        [ ] 0x00000800 Miscellaneous checks.
        [ ] 0x00020000 DDI compliance checking.
        [ ] 0x00080000 DDI compliance checking (additional).
        [ ] 0x00000200 Force pending I/O requests.
        [ ] 0x00000400 IRP logging.


    If there is no immediate BSOD then post a share link displaying results of administrative command prompt
    verifier /querysettings


    For any BSOD post a new V2 share link into the newest post.

    Report any major performance problems including very slow boot.

    There will be additional customized tests.

    If WDV debugging reports no misbehaving drivers then focus or malfunctioning hardware.

    See if you can find a friend neighbor, relative, or local computer store to swap test components.

    If you're unable to swap test then find a vendor that has an acceptable return policy.
      My Computer


  4. Posts : 402
    Windows 10 and Windows 11
       #14

    FWIW the two dumps on the 1st July were identical in all respects to the ones we've seen already.
      My Computer


  5. ekw
    Posts : 6
    Windows 11 Pro 22H2
    Thread Starter
       #15

    Hi again

    Did contact the store were I bought the CPU at release, and they did send me a new one without any hassle. Been using it for a couple of days now without any problems.

    Thank you all for troubleshooting and helping.

    Ekw
      My Computer


  6. Posts : 402
    Windows 10 and Windows 11
       #16

    Glad you got it sorted.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 22:30.
Find Us




Windows 10 Forums