pc keeps restarting every 15 minutes

WINDOWTOMYSOUL7 · 26 Jun 2023

ubuysa said:

The 'new' BSODs may have different causes, so upload the dumps. AFAIK, RAID is required for Optane, as is IRST. But if you've updated the IRST driver the BSIDs may be caused by something else...

Ok, sure. These are the new dumps. Like I said I have disabled optane and RST and so far hasnt crashed or BSOD, although does feel a bit slower. And I can live with that, as long as no more BSOD. When I ran HD Tune Pro, the quick scan showed the drive is good but when I ran the full scan showed some damaged blocks, I didnt finish scan because it was taking a while. Chkdsk said there are problems with drive, I ran chkdsk /scan, and said there are no problems with drive and fixing not required. So wierd.

zbook · 26 Jun 2023

Please post images or share links displaying test results.

(Do not report software test results > post images or share links so that the test results can be viewed)

If necessary run the tests again overnight while sleeping.
The tests can also run while in safe mode.

For BSOD always post a new V2 share link (do not post mini dump files).

ubuysa · 27 Jun 2023

Which disk did chkdsk initially fail? Is it the same drive on which HDTune shows damaged blocks? IMO it's always unwise to walk away from any negative test, so whichever drive that is would be highly suspect in my view.

I'm also a little confused now looking at your storage devices. You have an NVMe SSD and an 870 EVO SATA SSD yet you appear to have Windows installed on the Toshiba HDD. Why would you do that?

WINDOWTOMYSOUL7 · 27 Jun 2023

ubuysa said:

Which disk did chkdsk initially fail? Is it the same drive on which HDTune shows damaged blocks? IMO it's always unwise to walk away from any negative test, so whichever drive that is would be highly suspect in my view.

I'm also a little confused now looking at your storage devices. You have an NVMe SSD and an 870 EVO SATA SSD yet you appear to have Windows installed on the Toshiba HDD. Why would you do that?

Hey, sorry for not posting test results. Also I am not sure how to post V2 share link. It was my C drive that failed. It is my work computer so this is how it was set up from the beginning. The SSD i have installed recently as additional storage. I would reinstall windows to the SSD, but I have so many saved passwords and logins that I feel like it would be a headache to put the info on the new operating system. So far, since I disabled intel optane memory, it has not BSOD! this is amazing.

I think I eventually have to install a new clean windows on the SSD though, also I want to consolidate my H drive and C drive becuase it is the same hard drive, just 2 different partitions. Any software I can use to do that?

ubuysa · 27 Jun 2023

Did you ever update the iaStorAC.sys driver?

WINDOWTOMYSOUL7 · 27 Jun 2023

ubuysa said:

Did you ever update the iaStorAC.sys driver?

Yes I did, that was the first thing I did. And seemed to be running smooth after that, until I did the HD TUNE scan for the hard drive and it had the same BSOD. It sems Intel Rapid storage was creating some kind of instability in the hard drive. I researched my motherboard and it supports M2 drive. I am going to buy M2 SSD and installing a fresh windows on there, and transferring all my info there because now my pc is lagging without the Intel optane memory on.

zbook · 27 Jun 2023

WINDOWTOMYSOUL7 said:

I am not sure how to post V2 share link.

Share OneDrive files and folders - Microsoft Support
Upload photos and files to OneDrive - Microsoft Support

ubuysa · 28 Jun 2023

If you're not going to use the Optane memory then I would remove it.

WINDOWTOMYSOUL7 · 28 Jun 2023

ubuysa said:

If you're not going to use the Optane memory then I would remove it.

Sure I will do that, since disabling it took away all my BSOD problems. I should be able to install a regular M2 SSD in its place, correct?

ubuysa · 29 Jun 2023

The board layout on your Dell XPS 8920 here, shows that you have two M.2 sockets, but one seems to support only a wireless card. The other is marked as a 'solid state drive slot', so if that's where the Optane module is plugged in then yes, you should be able to fit an M.2 SSD in there. According to this it can be an NVMe SSD too.