Windows 10: Unpredictable and random BSODs - Frustration Factor: Chainsaw

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  1. axe0's Avatar
    Posts : 13,714
    Windows 10 Pro
       17 Sep 2015 #51

    You're welcome tehsaccade,

    If you would use the tool again and upload the zip file, I'll ask someone to take a look at the files.

    Ofcourse, I'm still new with analysing and I think someone with a fresh look needs to check the files.
      My ComputersSystem Spec

  2.    17 Sep 2015 #52


    here is the zip file - the older dumps are in there also.
      My ComputerSystem Spec

  3.    17 Sep 2015 #53

    to summarise, here are the tests and steps we have performed so far:

    Removed Mijxfilt.dll and dtlitescsibus.dll.
    Memtest+86, 8+ passes
    updated chipset and realtek lan drivers~
    Driver verifier
    stopped Nvidia services (restarted with new driver installs)
    Display driver uninstaller (4x now)

    Everything checks out mostly normal.

    If it wasn't for the auto-restore saved content on the forum - I would have given up making posts. The machine crashes quite often today.

    I am going to take it out to the woods and shoot it. Maybe blow it up. I've been saving an old microwave unit for blowing something up but didn't have anything to blow up - the computer is becoming a prime candidate.
    Last edited by tehsaccade; 17 Sep 2015 at 12:59.
      My ComputerSystem Spec

  4.    18 Sep 2015 #54

    I've noticed that there are a couple of programmes that I use regularly that always seem to precede the crash sequences.

    One is google chrome - lately this has been crashing often with "out of memory" tab error. A BSOD is not uncommon when using chrome to stream music or video from a place such as youtube.
    This made me think it was the network drivers, but it could equally be video or audio.

    Teamspeak 3 is another that has BSODs after it is running.
    Sometimes, when the machine is doing the, "windows must restart in 1 min" - the audio service has stopped responding or has switched off.
    This made me think it was network drivers, but it could also be audio.

    Photoshop sometimes will cause a BSOD when I am using the clipboard to copy large vector files from Illustrator, or if it is working with large file sizes and many tabs. Often this is non paged memory error, system service exception or an openGL crash.
    I think this is just a case of over-loading the machine through untidy working practice.

    Games can kill the machine - especially when left idle for longer than a few minutes. Often an nvidia driver is mentioned in the BSOD. This happens with online or offline games, so less network issues than video and audio.

    We've tried the nvidia video drivers over and over, and they keep breaking.
    I am wondering if it might be the audio side of the nvidia drivers that is the root pain in the neck.

    Since, when the system encounters a fatal error and must close it in one minute, the audio service is stopping - might it be possible that the nvidia audio service is conflicting with the realtek or other drivers that deal with the motherboard's sound output (the only one I use...)..?

    Today I will try the machine again, DDU and reinstall without any audio services if this is possible.
      My ComputerSystem Spec

  5. axe0's Avatar
    Posts : 13,714
    Windows 10 Pro
       18 Sep 2015 #55

    Yes it is possible that 2 audio drivers are conflicting with each other.
    You might have to disable 1 of them
    • Search sound and open it
    • Disable 1 of the 2.
      My ComputersSystem Spec

  6.    18 Sep 2015 #56

    I will do this when the computer will load windows :`(

    It is bsod on startup with netbt.sys error.

    ok, it is working - here is the zip.

    While making the zip - the screen went black and then grey, with a "werfault, memory cannot be referenced" error - the machine was stuck.

    There are 6 audio playback devices on this machine, four of which are nvidia ports, one realtek digital output and one speakers.
    All are disabled in sound panel, except speakers (default).

    I went ahead and removed nvidia hd audio drivers altogether.

    I must check the fs usb and jack and rear usb and jack connections on the motherboard and case.
      My ComputerSystem Spec

  7. axe0's Avatar
    Posts : 13,714
    Windows 10 Pro
       18 Sep 2015 #57

    Please remove the software from Nvidia and uninstall google chrome.

    Google Chrome has lately caused some crashes for several people.
    The latest crash is blaming a windows driver, but the Nvidia Streamer Service was active.
      My ComputersSystem Spec

  8.    18 Sep 2015 #58

    roger - it bsod'd just now opening it to reply to the email - nvidia.dll again.

    All nvidia software and driver related stuff is removed other than the driver and physX software (clean installs after DDU).

    Chrome is gone, but the prefs files remain.

    Shall see - I will try to use the system normally for a while.
      My ComputerSystem Spec

  9. axe0's Avatar
    Posts : 13,714
    Windows 10 Pro
       18 Sep 2015 #59

    Good luck and keep us posted :)
    I have my fingers crossed
      My ComputersSystem Spec

  10.    19 Sep 2015 #60

    Forgot to mention that I also stopped all the intel services running at the same time as removing chrome and all the nvidia software.

    Attachment 38289

    There has not been a crash since doing any of this - so later I will re-enable the intel services to see if they break anything.
      My ComputerSystem Spec

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