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  1. Joined : Sep 2015
    Posts : 34
    Windows 10
       02 Sep 2015 #11

    Ok, I tried to play CS:GO again and continuously got 3 BSOD errors. Have attached the dump file. Please HELP ME!
      My System SpecsSystem Spec


  2. Joined : Sep 2015
    Posts : 34
    Windows 10
       02 Sep 2015 #12

    Benny said: View Post
    I managed to run two tests today.
    1. Ran memtest86+ for 13hours till Pass: 9 and no errors were found.
    2. Ran FurMark for 32 minutes and no screen tearing or other problems were found. GPU temp went up to 74 celcius and did not go up from there. But for the FurMark I did not really understand what I was supposed to look for during the test. It said Artifact, and I was looking for unusual occurrence within the graphic image. Did not find anything.

    Tomorrow I will run CPU stress test and SDD chkdsk. And will report you back.

    Thank you!
    3. Chkdsk also found no errors. I dont think my SSD has any problem to be honest.
      My System SpecsSystem Spec


  3. Joined : Jun 2015
    Posts : 10,897
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       02 Sep 2015 #13

    Please use the tool again and upload the zip file.
    This for up to date information about your system, in case something has changed.
      My System SpecsSystem Spec


  4. Joined : Sep 2015
    Posts : 34
    Windows 10
       02 Sep 2015 #14

    Here is the latest report zip file.

    Thank you!
      My System SpecsSystem Spec


  5. Joined : Jun 2015
    Posts : 10,897
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       03 Sep 2015 #15

    I see you have running driver verifier.
    Please reset driver verifier.

    The past 2 days there were only 0x124 WHEA (Windows Hardware Error Architecture).
    That says you're hardware is likely damaged, but it could also be caused by overclocking and drivers.
    Because driver verifier was enabled every time and in the stack I saw the following (marked in red)
    Code:
    STACK_TEXT:  ffffd000`4c8b86f8 fffff803`6f64694f : 00000000`00000124 00000000`00000000 ffffe000`254f4028 00000000`b2000000 : nt!KeBugCheckEx
    ffffd000`4c8b8700 fffff803`6f8d50e0 : ffffe000`254f4028 ffffe000`2445d400 ffffe000`2445d400 ffffe000`2445d400 : hal!HalBugCheckSystem+0xcf
    ffffd000`4c8b8740 fffff803`6f646e3c : 00000000`00000728 00000000`00000003 ffffd000`4c8b8b30 00000000`00000000 : nt!WheaReportHwError+0x258
    ffffd000`4c8b87a0 fffff803`6f64719c : ffffe000`00000010 ffffe000`2445d400 ffffd000`4c8b8948 ffffe000`2445d400 : hal!HalpMcaReportError+0x50
    ffffd000`4c8b88f0 fffff803`6f647088 : ffffe000`2445cd50 00000000`00000001 00000000`00000003 00000000`00000000 : hal!HalpMceHandlerCore+0xe8
    ffffd000`4c8b8940 fffff803`6f6472c6 : 00000000`00000008 00000000`00000001 00000000`00000000 00000000`00000000 : hal!HalpMceHandler+0xe4
    ffffd000`4c8b8980 fffff803`6f647450 : ffffe000`2445cd50 ffffd000`4c8b8bb0 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0xce
    ffffd000`4c8b89b0 fffff803`6f7d9b7b : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
    ffffd000`4c8b89e0 fffff803`6f7d9931 : 00000000`00000000 fffff803`6f7d98b0 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x7b
    ffffd000`4c8b8b20 fffff801`a6af2778 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x171
    ffffd000`4c8db858 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : intelppm!MWaitIdle+0x18 (driver from your CPU)
    The cause is most likely the driver from your CPU.

    Taking a look at the date from the driver doesn't say much, but check Intel for driver updates
    Code:
    3: kd> lmvm intelppmstart             end                 module name
    fffff801`a6af0000 fffff801`a6b19000   intelppm   (pdb symbols)          c:\windows\symbol_cache\intelppm.pdb\89FABBD09556447FB6B157B5A3A81CD91\intelppm.pdb
        Loaded symbol image file: intelppm.sys
        Mapped memory image file: c:\windows\symbol_cache\intelppm.sys\559F383B29000\intelppm.sys
        Image path: intelppm.sys
        Image name: intelppm.sys
        Timestamp:        Fri Jul 10 05:12:59 2015 (559F383B)
        CheckSum:         0001FAC6
        ImageSize:        00029000
        File version:     10.0.10240.16384
        Product version:  10.0.10240.16384
        File flags:       0 (Mask 3F)
        File OS:          40004 NT Win32
        File type:        3.7 Driver
        File date:        00000000.00000000
        Translations:     0409.04b0
        CompanyName:      Microsoft Corporation
        ProductName:      Microsoft® Windows® Operating System
        InternalName:     intelppm.sys
        OriginalFilename: intelppm.sys
        ProductVersion:   10.0.10240.16384
        FileVersion:      10.0.10240.16384 (th1.150709-1700)
        FileDescription:  Processor Device Driver
        LegalCopyright:   © Microsoft Corporation. All rights reserved.
      My System SpecsSystem Spec


  6. Joined : Sep 2015
    Posts : 34
    Windows 10
       03 Sep 2015 #16

    Ok. From the tests you asked me to do, only CPU stress test is left. I will do that tonight and let you know. CPU might be case since I bought second hand CPU without checking it. Also, I will reset driver verifier today.
      My System SpecsSystem Spec


  7. Joined : Jun 2015
    Posts : 10,897
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       03 Sep 2015 #17

    Benny said: View Post
    Ok. From the tests you asked me to do, only CPU stress test is left. I will do that tonight and let you know. CPU might be case since I bought second hand CPU without checking it. Also, I will reset driver verifier today.
    Please first try to update the drivers and see if you still getting BSOD's before doing the stress test
      My System SpecsSystem Spec


  8. Joined : Sep 2015
    Posts : 34
    Windows 10
       03 Sep 2015 #18

    axe0 said: View Post
    Please first try to update the drivers and see if you still getting BSOD's before doing the stress test
    Check drivers of all the parts? Could you please recommend me a software that checks update for all the devices? Or should I manually try to look for updates from each and individual device providers(Intel, ASUS etc,..)?

    I have been trying to update my drivers from Windows Device Manager.
      My System SpecsSystem Spec


  9. Joined : Jun 2015
    Posts : 10,897
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       03 Sep 2015 #19

    Nobody here will recommend you any software that updates drivers for you, this because these software can't be trusted.
    You should manually check the site of Intel for drivers.

    Windows Device Manager isn't the place to update your drivers, in almost all cases it will say your driver is up to date.
    Even when a driver is from 2006 and there are updates available from this year windows device manager will say the driver is up to date. (This is the case with my SSD )
      My System SpecsSystem Spec


  10. Joined : Sep 2015
    Posts : 34
    Windows 10
       03 Sep 2015 #20

    axe0 said: View Post
    Nobody here will recommend you any software that updates drivers for you, this because these software can't be trusted.
    You should manually check the site of Intel for drivers.

    Windows Device Manager isn't the place to update your drivers, in almost all cases it will say your driver is up to date.
    Even when a driver is from 2006 and there are updates available from this year windows device manager will say the driver is up to date. (This is the case with my SSD )
    Ok. I will do that today. Thanks again.
      My System SpecsSystem Spec


 
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