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HP Omen 15 laptop crashing and BSOD both during idle and gaming
Hello. I have had my HP Omen 15 gaming laptop for about 3ish years at this point. Around January I began to have intermittent crashing while playing Monster Hunter Rise. Usually the game would just freeze and crash, requiring me to alt-tab out and close it. However after a few weeks it began to crash during other games and even while idling. Some of these crashes caused my screen to go black and forced a hard reset and others were BSODs. I tried some fixes with no luck before posting on the Microsoft forum (https://answers.microsoft.com/en-us/...9-2f742f729378). From that it was deduced it was a GPU driver error so I removed both the integrated AMD and discrete NVIDIA drivers with DDU and reinstalled them. I then had no crashes for about 1.5 months before they returned and have become more frequent. I tried to remove and reinstall the GPU drivers again with no success. I was also recommended another suggestion to do an "in-place upgrade" which I also did with no luck. The only other potentially related thing I could think of is about a year ago the keyboard on this laptop began to fail. I looked into it and from what most people were reporting it looked to be a hardware issue so to work around it I ended up disabling the keyboard and just use a wireless one. I used the instructions found on this website to do so (How to Disable a Laptop’s Keyboard on Windows 10 - Appuals.com). Thanks in advance for any help.
System Model: OMEN Laptop 15-en0xxx
Processor: AMD Ryzen 7 4800H with Radeon Graphics (16 CPUs), ~2.9GHz
RAM: 16 GB RAM (two 8 GB sticks)
Storage: 1 TB SSD
GPU: NVIDIA GTX 1660 Ti
Version 22H2 OS Build 19045.2965
V2 results:
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