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Windows-10 Home: random crash with black, non-illuminated screen
THE PROBLEMS:
A) Random OS crashing, some labeled BSOD and/or Kernel Power.
Using the bare-bones ISO provided by and downloaded from Microsoft to a Usb drive. Post OS install, the random OS crashing seems to begin after all updates, both Microsoft and OEM have been applied. Regardless if a user is active with the user-interface or, if the system has one or two user-applications running, with the OS otherwise being idle, the OS will randomly crash --leaving the user with a black, non-illuminated display, yet the hardware remains powered-on. At this point holding the power button, until the box shuts-down; is the only way to recover.
a2) Other times, not as frequent, the same machine will randomly generate a BSOD. I've noticed one cbs.log and numerous CbsPersist_yyyymmddhhmmss.log files. What key-word(s) should I search for to find any clues to my issue\s?
B) In an effort to get a clue about these random OS crashes, I employ 'MMC\Event Manager', --which itself, will freeze\Hang, then display in 'Task Manager' as MMC. Task Manager\End Task, is the only way to recover. Given there are now two issues affecting the stability of the OS, I run --> DISM /Online /Cleanup-Image /RestoreHealth, then sfc /scannow, which will sometimes find then repair corrupt files, but never after any of the described crashes, has sfc /scannow found anything corrupt.
More evidence:
A report from 'Reliability Monitor' Attachment 389890
The following text-output are the details associated with the first (top) entry from the 'Reliability Monitors' report. I don't have the experience to read the Hex output.
Source Windows
Summary Hardware error
Date 4/21/2023 11:31 AM
Status Not reported
Description A problem with your hardware caused Windows to stop working correctly.
Problem signature
Problem Event Name: LiveKernelEvent
Code: 144
Parameter 1: 3003
Parameter 2: ffff910bc39256b0
Parameter 3: 40010002
Parameter 4: 0
OS version: 10_0_19045
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.19045.2.0.0.768.101
Locale ID: 1033
This next text-output from the 'Reliability Monitor' is associated with the second line down, from the high-lighted top-line. This entry happens --either just before the crash, or after the subsequent reboot.
Source Windows
Summary Shut down unexpectedly
Date 4/10/2023 8:40 PM
Status Not reported
Problem signature
Problem Event Name: BlueScreen
Code: 124
Parameter 1: 0
Parameter 2: ffffd88667b17028
Parameter 3: bc002800
Parameter 4: c0135
OS version: 10_0_19045
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.19045.2.0.0.768.101
Locale ID: 1033
Device Specifications:
Device name Life
Processor AMD Ryzen 7 4800H with Radeon Graphics 2.90 GHz
Installed RAM 16.0 GB (15.4 GB usable)
Device ID N/A
Product ID N/A
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display
Display(s):
Name NVIDIA GeForce GTX 1660
Adapter Type NVIDIA GeForce GTX 1660 Ti, NVIDIA compatible
Adapter Description NVIDIA GeForce GTX 1660 Ti
Name AMD Radeon(TM) Graphics
Adapter Type AMD Radeon Graphics Processor (0x1636), Advanced Micro Devices, Inc. compatible
Windows Specifications:
Edition Windows 10 Home
Version 22H2
Installed on 3/26/2023
OS build 19045.2846
Experience Windows Feature Experience Pack 120.2212.4190.0
Clean/fresh installs of the OS does not resolve either the OS-crashing or the MMC\Event Manager freeze\hanging. I have not yet discovered any output from Windows-10 log files, reports or --the OEM 'MyAsus' diagnostic application, that tells which hardware device and/or driver, is prompting Windows to generate the 'Hardware error' displayed in the above image; MyAsus does not find anything ill-behaved system-wide. Lastly, for this post, please note, not always do the 'shutdowns' and 'Hardware errors' happen within close proximity (time) of one another. Does anyone have thoughts on this?
Respectfully