Windows 10: Having randons BSOD caused by ntoskrnl.exe Solved

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  1. Posts : 52
    Microsoft Windows 10 Pro 64 bits
       31 Aug 2015 #1

    Having randons BSOD caused by ntoskrnl.exe


    THIS THREAD WAS SOLVED BY CHANGING THE MOTHER BOARD.

    Since I bought my PC, randons BSOD appear (most of them caused by ntoskrnl.exe and some caused by hal.dll)


    >WHEA_UNCORRECTABLE_ERROR,
    >KMODE_EXCEPTION_NOT_HANDLED,
    >DPC_WATCHDOG_VIOLATION,
    >IRQL_NOT_LESS_OR_EQUAL
    >DRIVER_POWER_STATE_FAILURE
    >SYSTEM_SERVICE_EXCEPTION (NEW)
    >REGISTRY_ERROR (NEW)

    Computer also freezes and restart.

    I have already updated the drivers and sent my PC to a technical and he verified all hardware, but couldn't find anything. Memory was tested using Memtest for 24 hours, nothing detected. HD also has been tested.

    If more information is needed just request.
    Thanks.

    Download file: Attachment 35013

    Computer Specifications:
    Asus M5A78L-M LX/BR
    AMD Radeon HD 7850
    AMD FX-6300 Six-Core 3.50 GHz
    8Gb Kingstone
    1 Tb Sata
    Corsair CX500

    OBSERVATION: This topic was migrated from Windows 8 Forums because I updated my system to Windows 10 (the BSOD marked "NEW" started happening after the upgrade). Old topic:
    http://www.eightforums.com/bsod-cras...skrnl-exe.html

    Last edited by Gabriel25569; 19 Jan 2016 at 18:18.
      My ComputerSystem Spec


  2. Posts : 11,513
    Windows 10 Pro
       01 Sep 2015 #2

    Hi Gabriel25569,

    Welcome to the 10forums.
    Please fill in your system specs
    Please go to this site and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.
    How to fill in your system specs:


    Daemon tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause for BSOD's.
    Please remove Daemon Tools and run the SPD pass through remover.

    1. Uninstall Daemon Tools
    2. Download the SPTD standalone installer and follow these steps:
      • Double click the executable to open it
      • Click on the button shown below




    If the button is grayed out, like in the image, there is no more SPTD installation on your system, and you can close the window


    I took a quick look at 1 crash and it seems like your antivirus is causing trouble.
    Please follow these instructions to remove Norton.
      My ComputersSystem Spec


  3. Posts : 11,513
    Windows 10 Pro
       01 Sep 2015 #3

    I have analysed the latest dump files, most of them are registry errors.
    Please follow this link to resolve the registry corruption.
    If it doesn't work, open an admin command prompt and enter "chkdsk C:/f /r /x" C is the letter of the windows partition.
    If the chkdsk doesn't work either, please run hard drive diagnostics via this link.

    There are also some 0x124 WHEA errors (Windows Hardware Error Architecture)
    This means that your hardware is damaged, but mostly the cause is due to overclocking and the drivers.



    Having randons BSOD caused by ntoskrnl.exe STOP 0x124 Troubleshooting Having randons BSOD caused by ntoskrnl.exe
    Read carefully before proceeding.


    warning   Warning
    If you're overclocking your system, revert back to stock clocks now.

    Note   Note
    Test the system once the overclock is removed before continuing with the steps outlined below.


    Part One: CPU Stress Test
    Part Two: MemTest86+ RAM Diagnostic
    Part Three: Hard Drive Diagnostics
    Part Four: GPU Stress Test




    Having randons BSOD caused by ntoskrnl.exe ONE Having randons BSOD caused by ntoskrnl.exe
     CPU TEST

    Run Prime95 to stress test your CPU. Prime95 - Stress Test Your CPU - Windows 10 Forums

    warning   Warning
    Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them and abort the test if overheating occurs.





    Having randons BSOD caused by ntoskrnl.exe TWO Having randons BSOD caused by ntoskrnl.exe
     RAM TEST

    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

    Note   Note


    MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.





    Having randons BSOD caused by ntoskrnl.exe THREE Having randons BSOD caused by ntoskrnl.exe
     HDD TEST

    Run SeaTools to check the integrity of your HDD. http://www.sevenforums.com/tutorials...s-how-use.html

    Note   Note
    Do not run SeaTools on an SSD as the results will be invalid.


    Run chkdsk http://www.sevenforums.com/tutorials...isk-check.html




    Having randons BSOD caused by ntoskrnl.exe FOUR Having randons BSOD caused by ntoskrnl.exe
     GPU TEST

    Run Furmark to stress test your GPU. FurMark - GPU Stress Test - Windows 10 Forums

    Note   Note
    Run Furmark for around 30 minutes.
    warning   Warning
    Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if overheating occurs.


    The 0x124 and the registry error are right now the most important.
    Please run the tests so we can be sure the registry and hardware are fine.

    Your GPU drivers are also a cause, please check for updates at your manufacturers site.
    If there are no updates, remove the Catalyst Control Center and only install the drivers
    Code:
    4: kd> lmvm atikmdagstart             end                 module name
    fffff800`d5290000 fffff800`d679a000   atikmdag   (deferred)             
        Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
        Image name: atikmdag.sys
        Timestamp:        Mon Aug 03 21:57:16 2015 (55BFC79C)
        CheckSum:         014A1F5B
        ImageSize:        0150A000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My ComputersSystem Spec

  4.    01 Sep 2015 #4

    I will be looking at the topic as I am interested in finding a solution for this user's PC. I've been troubleshooting his PC over on Eightforums.
    Please follow all the aforementioned instructions and report back.
    I hope axe0 doesn't mind me being a part of his topic
      My ComputerSystem Spec


  5. Posts : 11,513
    Windows 10 Pro
       02 Sep 2015 #5

    softwaremaniac said: View Post
    I will be looking at the topic as I am interested in finding a solution for this user's PC. I've been troubleshooting his PC over on Eightforums.
    Please follow all the aforementioned instructions and report back.
    I hope axe0 doesn't mind me being a part of his topic
    I don't mind it at all, I could use some help with some errors
      My ComputersSystem Spec


  6. Posts : 52
    Microsoft Windows 10 Pro 64 bits
    Thread Starter
       02 Sep 2015 #6

    I will do everything you asked on friday, because I'm busy.
      My ComputerSystem Spec


  7. Posts : 52
    Microsoft Windows 10 Pro 64 bits
    Thread Starter
       02 Sep 2015 #7

    ignore this
      My ComputerSystem Spec


  8. Posts : 52
    Microsoft Windows 10 Pro 64 bits
    Thread Starter
       04 Sep 2015 #8

    Ok, first of all, I updated my System Specs, unistalled Daemon Tools, and ran SPTD. I also unistalled Norton.
    Sfc /scannow didn't detect anything. The command "chkdsk C:/f /r /x" says it will check when the computer restarts. It always stops on 11% for some reason.

    Prime95 test:
    Attachment 35765

    Memtest:

    Attachment 35764

    I tested with executable version of SeaTools for windows, and no errors were found. I can test with DOS version later. Chkdsk command returned on no errors too.
    I interrupted Furmark test, since my GPU temps hit 87, and were just climbing more.
      My ComputerSystem Spec


  9. Posts : 11,513
    Windows 10 Pro
       05 Sep 2015 #9

    Looks like no hardware damage
    If you don't get any new bluescreen, then the cause could be mainly Daemon tools.
      My ComputersSystem Spec

  10.    05 Sep 2015 #10

    Code:
    Advanced SystemCare 8        "C:\Program Files (x86)\IObit\Advanced SystemCare 8\ASCTray.exe" /Auto                GABRIEL-PC\Gabriel
    I'd also recommend uninstalling this application - its unreliable and has contributed to BSOD's before.
      My ComputersSystem Spec


 
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