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  1.    05 Sep 2015 #11
    Join Date : Jun 2015
    Posts : 12,529
    Windows 10 Pro

    Thank you @Golden , I missed that one.
      My ComputersSystem Spec
  2.    05 Sep 2015 #12
    Join Date : Aug 2015
    Brazil
    Posts : 52
    Microsoft Windows 10 Pro 64 bits
    Thread Starter

    I think the BSOD stopped, don't know if the freezing continues. I unistalled Advanced System Care.
      My ComputerSystem Spec
  3.    05 Sep 2015 #13
    Join Date : Oct 2014
    Posts : 80
    W8.1 x64

    This is very strange. You had W8.1, and then clean installed W10. The BSODs should have stopped if it was a software issue. Unless there were no BSODs on W10 until you installed Daemon Tools and Advanced System Care.
      My ComputerSystem Spec
  4.    05 Sep 2015 #14
    Join Date : Jun 2015
    Posts : 12,529
    Windows 10 Pro

    If you have a bluescreen within the next few days, please use the tool again and upload the zip file.
    If not, please mark this thread as solved
      My ComputersSystem Spec
  5.    05 Sep 2015 #15
    Join Date : Aug 2015
    Brazil
    Posts : 52
    Microsoft Windows 10 Pro 64 bits
    Thread Starter

    My screen froze, had to restart my computer. No minidumps. Should I use the tool again?
      My ComputerSystem Spec
  6.    05 Sep 2015 #16
    Join Date : Jun 2015
    Posts : 12,529
    Windows 10 Pro

    Wouldn't be useful, a system freeze is something different then a BSOD

    Does the freeze occur at specific times, or when you do something specific?
      My ComputersSystem Spec
  7.    05 Sep 2015 #17
    Join Date : Aug 2015
    Brazil
    Posts : 52
    Microsoft Windows 10 Pro 64 bits
    Thread Starter

    It occurs randomly, and more frequently when I'm watching videos, or playing games.
      My ComputerSystem Spec
  8.    05 Sep 2015 #18
    Join Date : Jun 2015
    Posts : 12,529
    Windows 10 Pro

    Lets see if some software is causing trouble.
    Please do the following:



    • Open taskmanager
      • Go to the tab startup
      • disable everything

    • Search msconfig and open it
      • Go to the tab services
      • Check 'hide microsoft services'
      • Uncheck all other services
      • Click apply and click ok

    • Reboot if asked


    See if the problem persist, if the problem does not persist enable in the startup tab in taskmanager 1 item and in the services tab in msconfig also 1 service, reboot and see if the problem persist. Keep doing this until you find the culprit or there is nothing left.
      My ComputersSystem Spec
  9.    05 Sep 2015 #19
    Join Date : Aug 2015
    Brazil
    Posts : 52
    Microsoft Windows 10 Pro 64 bits
    Thread Starter

    Screen froze (and audio entered in loop) with only 3 programs opened: Skype, Steam and Hearthstone (game).
    I disabled all services and the programs on Start Up tab.

    EDIT: 10 minutes later, screen froze with only Chrome and Steam openned.
      My ComputerSystem Spec
  10.    05 Sep 2015 #20
    Join Date : Aug 2015
    Brazil
    Posts : 52
    Microsoft Windows 10 Pro 64 bits
    Thread Starter

    Screen just froze without any programs running.
      My ComputerSystem Spec

 
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