Volmgr 161 + WHEA

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  1. Posts : 885
    10 Pro/11 Pro Dual Boot
       #11

    ubuysa said:
    I've seen that (Nvidia's audio driver) cause problems before. Fingers crossed.
    until they do the log collector, all it is is guessing.
      My Computers


  2. Posts : 402
    Windows 10 and Windows 11
       #12

    tomdsr said:
    until they do the log collector, all it is is guessing.
    I'm not guessing. I HAVE seen that before.
      My Computer


  3. Posts : 885
    10 Pro/11 Pro Dual Boot
       #13

    ubuysa said:
    I'm not guessing. I HAVE seen that before.
    not saying "you" havent

    the only info towards this so far is "some other site told them to"
      My Computers


  4. Posts : 95
    Windows 10
    Thread Starter
       #14

    After 3+ years of troubleshooting, anything is worth trying. Literally as I was typing thisÖ i just BSODíd.

    - - - Updated - - -

    Yep same exact errors as before to keep you all updated. Gonna trying playing in safe mode for a while :/
      My Computer


  5. Posts : 159
    Windows 10 Pr
       #15

    parallelpark said:
    After 3+ years of troubleshooting, anything is worth trying. Literally as I was typing this… i just BSOD’d.

    - - - Updated - - -

    Yep same exact errors as before to keep you all updated. Gonna trying playing in safe mode for a while :/
    That is great ! Why don't you follow the instruction for getting help with BSOD's ?
      My Computer


  6. Posts : 95
    Windows 10
    Thread Starter
       #16

    I am following the directions? This error does not allow your system to collect logs or dmp files. This is echoed across every other individual who has had this situation. I donít know what else to tell you
      My Computer


  7. Posts : 885
    10 Pro/11 Pro Dual Boot
       #17

    parallelpark said:
    I am following the directions? This error does not allow your system to collect logs or dmp files. This is echoed across every other individual who has had this situation. I don’t know what else to tell you
    for the 4th time or so, the log collector gives us info such as:

    installed drivers and dates
    installed software
    installed updates
    error reports
    event viewer logs
    installed ram and speed
    motherboard info including bios version
    and much much more.

    its in the posting instructions linked a few times.

    here it is again:

    Before posting a BSOD thread, please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions
      My Computers


  8. Posts : 402
    Windows 10 and Windows 11
       #18

    parallelpark said:
    I am following the directions? This error does not allow your system to collect logs or dmp files. This is echoed across every other individual who has had this situation. I donít know what else to tell you
    Well lets at least get a look at your System and Application logs (if you can do this even). To do that do the following...

    1. Enter the command eventvwr into the Run command box. The Event Viewer will open.

    2. Locate the Windows Logs folder in the left hand pane and expand it by clicking on the arrow (>) to the left of it.

    3. Right-click on the Application entry and select 'Save all events as...'. Choose a folder anywhere that suits you and a filename of 'Application' (an .evtx suffix will be added automatically).

    4. Right-click on the System entry and select 'Save all events as...'. Choose a folder anywhere that suits you and a filename of 'System' (an .evtx suffix will be added automatically).

    5. Zip the Application.evtx and System.evtx files together and upload the zip file here.

    In addition, please export your System Information. To do that enter the command msinfo32 into the Run command box and the System Information window will open. Then click on File > Export, choose any suitable destination folder and call the file SysInfo-forumname (a .txt extension will be added automatically). The SysInfo-forumname.txt file should be small enough to upload directly to the forum, or you can upload it to the cloud with a link to it here.

    Also, export your driver list. To export your driver list open an elevated PowerShell session and enter the following command...

    DriverQuery | Out-File C:\drivers-forumname.txt

    This will create a file in the root of your C: drive called drivers-forumname.txt, upload that file either directly to here or to the cloud with a link to it here.

    And finally, look in the folder C:\Windows\Minidumps. If there are any files in there with date and time stamps relevant to your issue then zip them all up and upload that file to here, or to the cloud with a link to it here.

    We might be able to make some headway with that info.
      My Computer


  9. Posts : 41,626
    windows 10 professional version 1607 build 14393.969 64 bit
       #19

    parallelpark said:

    3. I donít think it has ever BSODíd in safe mode.
    Please run the V2 log collector while the computer is in either:
    a) normal boot
    b) safe mode

    Post a share link into this thread using one drive, drop box, or google drive.
      My Computer


  10. Posts : 95
    Windows 10
    Thread Starter
       #20

    ubuysa said:
    Well lets at least get a look at your System and Application logs (if you can do this even). To do that do the following...

    1. Enter the command eventvwr into the Run command box. The Event Viewer will open.

    2. Locate the Windows Logs folder in the left hand pane and expand it by clicking on the arrow (>) to the left of it.

    3. Right-click on the Application entry and select 'Save all events as...'. Choose a folder anywhere that suits you and a filename of 'Application' (an .evtx suffix will be added automatically).

    4. Right-click on the System entry and select 'Save all events as...'. Choose a folder anywhere that suits you and a filename of 'System' (an .evtx suffix will be added automatically).

    5. Zip the Application.evtx and System.evtx files together and upload the zip file here.

    In addition, please export your System Information. To do that enter the command msinfo32 into the Run command box and the System Information window will open. Then click on File > Export, choose any suitable destination folder and call the file SysInfo-forumname (a .txt extension will be added automatically). The SysInfo-forumname.txt file should be small enough to upload directly to the forum, or you can upload it to the cloud with a link to it here.

    Also, export your driver list. To export your driver list open an elevated PowerShell session and enter the following command...

    DriverQuery | Out-File C:\drivers-forumname.txt

    This will create a file in the root of your C: drive called drivers-forumname.txt, upload that file either directly to here or to the cloud with a link to it here.

    And finally, look in the folder C:\Windows\Minidumps. If there are any files in there with date and time stamps relevant to your issue then zip them all up and upload that file to here, or to the cloud with a link to it here.

    We might be able to make some headway with that info.
    ApplicationplusSystem.zip Application+System zip
    SysInfo-parallelpark.txt SysInfo-parallelpark.txt
    drivers-parallelpark.txt drivers-parallelpark.txt

    Even after a clean reinstall, there is no Windows\Minidumps folder anywhere, and creating one does not allow the dumps to go in there even when choosing that as the destination folder. Thank you!

    - - - Updated - - -

    zbook said:
    Please run the V2 log collector while the computer is in either:
    a) normal boot
    b) safe mode

    Post a share link into this thread using one drive, drop box, or google drive.
    Was able to do so in a normal boot finally. Results below - thanks so much!

    DESKTOP-31HHLHG-(2023-04-11_13-29-37).zip parallelpark

    DESKTOP-31HHLHG-(2023-04-11_13-29-37).zip - Google Drive
      My Computer


 

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