BSOD Windows 10 error page_fault_in_nonpaged_area


  1. Posts : 2
    Microsoft Windows 10 Home 64-bit 10240
       #1

    BSOD Windows 10 error page_fault_in_nonpaged_area


    Hi, I'm completly new to the forum and hoping someone can help out.

    Brand new dell xps13 that I've upgraded from 8.1 to 10 and have been getting random BSOD, no patter that I can see, not running anything in particular.

    debugs attached, hopefully someone can shed some light

    Attachment 34979
      My Computer


  2. Posts : 14,901
    Windows 10 Pro
       #2

    Hi dman15,

    Welcome to the 10forums.

    Please fill in your system specs
    Please go to this site and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.
    How to fill in your system specs:


    The cause of the crash: Broadcom 802.11 Network Adapter Driver (wifi driver)
    Please check your manufacturer for windows 10 compatible driver updates.
    Code:
    2: kd> lmvm bcmwl63a
    start             end                 module name
    fffff800`68070000 fffff800`68b2d000   bcmwl63a T (no symbols)           
        Loaded symbol image file: bcmwl63a.sys
        Image path: \SystemRoot\system32\DRIVERS\bcmwl63a.sys
        Image name: bcmwl63a.sys
        Timestamp:        Sat Jul 11 03:09:43 2015 (55A06CD7)
        CheckSum:         00ABDCA1
        ImageSize:        00ABD000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My Computers


  3. Posts : 2
    Microsoft Windows 10 Home 64-bit 10240
    Thread Starter
       #3

    Thanks for that, updated the driver. Hopefully it sorts that out.
      My Computer


  4. Posts : 9
    Windows 10
       #4

    Hey Guys,

    I'm having what seems to be a similar issue.

    I did a bare metal install of Windows 10 on a Dell E7250 (touch). While docked at work, no issues at all. As soon I took the machine home, BSOD after BSOD. At this point I'm trying to figure out what culprit is... VPN? SEP? Drivers?

    So I ended up looking at the dump files, and it seems that "bcmwl63a.sys" is the main culprit [Broadcom Wireless 802.11ac -ASA- Dell Wireless 1560 802.11ac]. I'm not all that familiar with deciphering BSOD dumps.

    I have tried several different driver scenarios. I have tried installing the latest Win 10 driver from DELL (version 7.35.290.0_A01), which made no difference. Reverted back to an older driver (version 7.35.267.0), still had BSOD's.

    I also tried an SFC scan, and it did return errors that were supposedly unfixable. Not sure if it is related at all.

    My fear is this is a definite driver issue that dell and Broadcom have to figure out. I'm in the process of testing out another machine (same model) just in case. But I thought just to post my findings thinking maybe someone can suggest something that I haven't tried, or make an observation that I wasn't able to see.

    Attached will be a link to the minidump logs collected by dm log collector. I will also upload my cbs.log from the sfc scan, to see if that helps:

    dm collected logs >>> https://onedrive.live.com/redir?resi...int=file%2czip

    CBS.log >>> https://onedrive.live.com/redir?resi...int=file%2clog


    Some other info that may be helpful:

    • E7250 was setup with UEFI Secure Boot configuration
    • BSOD only happen when using wireless
    • Never had these issues on WIN 8.1
    Last edited by jaziCo; 09 Sep 2015 at 10:54.
      My Computer


  5. Posts : 14,901
    Windows 10 Pro
       #5

    Hi jaziCo,

    Welcome to the 10forums.

    Please create a new thread with your issue.
    As you say you have a similar issue, but the threads are specific to a person so we can provide better specific help.
      My Computers


  6. Posts : 9
    Windows 10
       #6

    Will do! Thanks for the reply!

    axe0 said:
    Hi jaziCo,

    Welcome to the 10forums.

    Please create a new thread with your issue.
    As you say you have a similar issue, but the threads are specific to a person so we can provide better specific help.
      My Computer


 

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