New
#11
whea cpu error
5: Kd> !analyze -v
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* *
* bugcheck analysis *
* *
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whea_uncorrectable_error (124)
a fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
whea_error_record structure that describes the error conditon. Try !errrec address of the whea_error_record structure to get more details.
Arguments:
Arg1: 0000000000000000, machine check exception
arg2: Ffffc802c7bb7028, address of the whea_error_record structure.
Arg3: 00000000b6000000, high order 32-bits of the mci_status value.
Arg4: 0000000000100153, low order 32-bits of the mci_status value.
Debugging details:
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*** ***
*** ***
*** either you specified an unqualified symbol, or your debugger ***
*** doesn't have full symbol information. Unqualified symbol ***
*** resolution is turned off by default. Please either specify a ***
*** fully qualified symbol module!symbolname, or enable resolution ***
*** of unqualified symbols by typing ".symopt- 100". Note that ***
*** enabling unqualified symbol resolution with network symbol ***
*** server shares in the symbol path may cause the debugger to ***
*** appear to hang for long periods of time when an incorrect ***
*** symbol name is typed or the network symbol server is down. ***
*** ***
*** for some commands to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** certain .pdb files (such as the public os symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** type referenced: Hal!_whea_processor_generic_error_section ***
*** ***
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*************************************************************************
*** ***
*** ***
*** either you specified an unqualified symbol, or your debugger ***
*** doesn't have full symbol information. Unqualified symbol ***
*** resolution is turned off by default. Please either specify a ***
*** fully qualified symbol module!symbolname, or enable resolution ***
*** of unqualified symbols by typing ".symopt- 100". Note that ***
*** enabling unqualified symbol resolution with network symbol ***
*** server shares in the symbol path may cause the debugger to ***
*** appear to hang for long periods of time when an incorrect ***
*** symbol name is typed or the network symbol server is down. ***
*** ***
*** for some commands to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** certain .pdb files (such as the public os symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** type referenced: Hal!_whea_processor_generic_error_section ***
*** ***
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key_values_string: 1
key : Analysis.cpu.msec
value: 2093
key : Analysis.debuganalysismanager
value: Create
key : Analysis.elapsed.msec
value: 2681
key : Analysis.init.cpu.msec
value: 171
key : Analysis.init.elapsed.msec
value: 3758
key : Analysis.memory.commitpeak.mb
value: 77
dump_file_attributes: 0x8
kernel generated triage dump
bugcheck_code: 124
bugcheck_p1: 0
bugcheck_p2: Ffffc802c7bb7028
bugcheck_p3: B6000000
bugcheck_p4: 100153
blackboxbsd: 1 (!blackboxbsd)
blackboxntfs: 1 (!blackboxntfs)
blackboxpnp: 1 (!blackboxpnp)
blackboxwinlogon: 1
customer_crash_count: 1
process_name: Firefox.exe
stack_text:
Ffffb780`569c6938 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : Nt!kebugcheckex
module_name: Authenticamd
image_name: Authenticamd.sys
stack_command: .thread ; .cxr ; kb
failure_bucket_id: 0x124_0_authenticamd_processor__unknown_image_authenticamd.sys
osplatform_type: X64
osname: Windows 10
failure_id_hash: {035dcc87-485b-74b3-1c1b-ee50cb0c2865}
followup: Machineowner
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