ntoskrnl.exe randomly causing BSOD's


  1. Nom4d
    Posts : 7
    WIN10
       New #1

    ntoskrnl.exe randomly causing BSOD's


    I've been running Win10 21H2 for quite some time and started to experience weird crashes which I can't resolve as they always seem to point at an unknown factor. Drivers are up to date, the system as well, and hardware faults should be 98% excluded.

    I've attached one of the minidump files.
    Log collector package: JGT570-(2023-03-19_18-18-17).zip - pCloud

    Thank you so much for your time trying to help me resolve this annoying issue!

    Jaka
    ntoskrnl.exe randomly causing BSOD's Attached Files
      My Computer
    Quote Quote

  3. tomdsr
    Posts : 885
    10 Pro/11 Pro Dual Boot
       New #2

    Nom4d said:
    I've been running Win10 21H2 for quite some time and started to experience weird crashes which I can't resolve as they always seem to point at an unknown factor. Drivers are up to date, the system as well, and hardware faults should be 98% excluded.

    I've attached one of the minidump files.
    Log collector package: JGT570-(2023-03-19_18-18-17).zip - pCloud

    Thank you so much for your time trying to help me resolve this annoying issue!

    Jaka
    all dumps are 100% identical

    blames iaStorAC.sys

    1: kd> !analyze -v
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    DPC_WATCHDOG_VIOLATION (133)
    The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL
    or above.
    Arguments:
    Arg1: 0000000000000000, A single DPC or ISR exceeded its time allotment. The offending
    component can usually be identified with a stack trace.
    Arg2: 0000000000000501, The DPC time count (in ticks).
    Arg3: 0000000000000500, The DPC time allotment (in ticks).
    Arg4: fffff804782fa320, cast to nt!DPC_WATCHDOG_GLOBAL_TRIAGE_BLOCK, which contains
    additional information regarding this single DPC timeout

    Debugging Details:
    ------------------

    *** WARNING: Unable to verify timestamp for iaStorAC.sys
    *************************************************************************
    *** ***
    *** ***
    *** Either you specified an unqualified symbol, or your debugger ***
    *** doesn't have full symbol information. Unqualified symbol ***
    *** resolution is turned off by default. Please either specify a ***
    *** fully qualified symbol module!symbolname, or enable resolution ***
    *** of unqualified symbols by typing ".symopt- 100". Note that ***
    *** enabling unqualified symbol resolution with network symbol ***
    *** server shares in the symbol path may cause the debugger to ***
    *** appear to hang for long periods of time when an incorrect ***
    *** symbol name is typed or the network symbol server is down. ***
    *** ***
    *** For some commands to work properly, your symbol path ***
    *** must point to .pdb files that have full type information. ***
    *** ***
    *** Certain .pdb files (such as the public OS symbols) do not ***
    *** contain the required information. Contact the group that ***
    *** provided you with these symbols if you need this command to ***
    *** work. ***
    *** ***
    *** Type referenced: TickPeriods ***
    *** ***
    *************************************************************************

    KEY_VALUES_STRING: 1

    Key : Analysis.CPU.mSec
    Value: 1890

    Key : Analysis.DebugAnalysisManager
    Value: Create

    Key : Analysis.Elapsed.mSec
    Value: 2197

    Key : Analysis.Init.CPU.mSec
    Value: 156

    Key : Analysis.Init.Elapsed.mSec
    Value: 3426

    Key : Analysis.Memory.CommitPeak.Mb
    Value: 73


    DUMP_FILE_ATTRIBUTES: 0x8
    Kernel Generated Triage Dump

    BUGCHECK_CODE: 133

    BUGCHECK_P1: 0

    BUGCHECK_P2: 501

    BUGCHECK_P3: 500

    BUGCHECK_P4: fffff804782fa320

    DPC_TIMEOUT_TYPE: SINGLE_DPC_TIMEOUT_EXCEEDED

    BLACKBOXBSD: 1 (!blackboxbsd)


    BLACKBOXNTFS: 1 (!blackboxntfs)


    BLACKBOXPNP: 1 (!blackboxpnp)


    BLACKBOXWINLOGON: 1

    CUSTOMER_CRASH_COUNT: 1

    PROCESS_NAME: System

    STACK_TEXT:
    ffff9681`f7df4e18 fffff804`77a94b70 : 00000000`00000133 00000000`00000000 00000000`00000501 00000000`00000500 : nt!KeBugCheckEx
    ffff9681`f7df4e20 fffff804`77928333 : 000005e0`b7a43d0a ffff9681`f7fa8180 00000000`00000000 ffff9681`f7fa8180 : nt!KeAccumulateTicks+0x169fe0
    ffff9681`f7df4e80 fffff804`77927e1a : ffffd203`554d7480 ffffa888`f3837250 fffff804`7a511500 00000001`00005001 : nt!KeClockInterruptNotify+0x453
    ffff9681`f7df4f30 fffff804`77873e05 : ffffd203`554d7480 00000000`00000000 00000000`00000000 ffff40a8`945637a9 : nt!HalpTimerClockIpiRoutine+0x1a
    ffff9681`f7df4f60 fffff804`779fc02a : ffffa888`f3837250 ffffd203`554d7480 ffffa888`f3837598 00000000`00000000 : nt!KiCallInterruptServiceRoutine+0xa5
    ffff9681`f7df4fb0 fffff804`779fc7f7 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiInterruptSubDispatchNoLockNoEtw+0xfa
    ffffa888`f38371d0 fffff804`7a5ce67e : fffff804`7a678a5b ffffd203`57345b34 ffffd203`57345b34 00000000`0000002f : nt!KiInterruptDispatchNoLockNoEtw+0x37
    ffffa888`f3837368 fffff804`7a678a5b : ffffd203`57345b34 ffffd203`57345b34 00000000`0000002f 00000000`00000246 : iaStorAC+0xe67e
    ffffa888`f3837370 ffffd203`57345b34 : ffffd203`57345b34 00000000`0000002f 00000000`00000246 ffffd203`57345b00 : iaStorAC+0xb8a5b
    ffffa888`f3837378 ffffd203`57345b34 : 00000000`0000002f 00000000`00000246 ffffd203`57345b00 fffff804`7a6767d9 : 0xffffd203`57345b34
    ffffa888`f3837380 00000000`0000002f : 00000000`00000246 ffffd203`57345b00 fffff804`7a6767d9 ffffd203`57345b00 : 0xffffd203`57345b34
    ffffa888`f3837388 00000000`00000246 : ffffd203`57345b00 fffff804`7a6767d9 ffffd203`57345b00 00000000`00000004 : 0x2f
    ffffa888`f3837390 ffffd203`57345b00 : fffff804`7a6767d9 ffffd203`57345b00 00000000`00000004 00000000`00000004 : 0x246
    ffffa888`f3837398 fffff804`7a6767d9 : ffffd203`57345b00 00000000`00000004 00000000`00000004 fffff804`7b145a01 : 0xffffd203`57345b00
    ffffa888`f38373a0 ffffd203`57345b00 : 00000000`00000004 00000000`00000004 fffff804`7b145a01 00000000`00000001 : iaStorAC+0xb67d9
    ffffa888`f38373a8 00000000`00000004 : 00000000`00000004 fffff804`7b145a01 00000000`00000001 fffff804`00000001 : 0xffffd203`57345b00
    ffffa888`f38373b0 00000000`00000004 : fffff804`7b145a01 00000000`00000001 fffff804`00000001 00000000`0023e93c : 0x4
    ffffa888`f38373b8 fffff804`7b145a01 : 00000000`00000001 fffff804`00000001 00000000`0023e93c fffff804`00000050 : 0x4
    ffffa888`f38373c0 00000000`00000001 : fffff804`00000001 00000000`0023e93c fffff804`00000050 00000020`00000101 : iaStorAC+0xb85a01
    ffffa888`f38373c8 fffff804`00000001 : 00000000`0023e93c fffff804`00000050 00000020`00000101 fffff804`00000831 : 0x1
    ffffa888`f38373d0 00000000`0023e93c : fffff804`00000050 00000020`00000101 fffff804`00000831 fffff804`00000000 : 0xfffff804`00000001
    ffffa888`f38373d8 fffff804`00000050 : 00000020`00000101 fffff804`00000831 fffff804`00000000 00000000`00050000 : 0x23e93c
    ffffa888`f38373e0 00000020`00000101 : fffff804`00000831 fffff804`00000000 00000000`00050000 fffff804`00400000 : 0xfffff804`00000050
    ffffa888`f38373e8 fffff804`00000831 : fffff804`00000000 00000000`00050000 fffff804`00400000 00000000`00000000 : 0x00000020`00000101
    ffffa888`f38373f0 fffff804`00000000 : 00000000`00050000 fffff804`00400000 00000000`00000000 00000000`00000001 : 0xfffff804`00000831
    ffffa888`f38373f8 00000000`00050000 : fffff804`00400000 00000000`00000000 00000000`00000001 ffffd203`57344a60 : 0xfffff804`00000000
    ffffa888`f3837400 fffff804`00400000 : 00000000`00000000 00000000`00000001 ffffd203`57344a60 ffffa888`f3837750 : 0x50000
    ffffa888`f3837408 00000000`00000000 : 00000000`00000001 ffffd203`57344a60 ffffa888`f3837750 ffffa888`f3837598 : 0xfffff804`00400000


    SYMBOL_NAME: iaStorAC+e67e

    MODULE_NAME: iaStorAC

    IMAGE_NAME: iaStorAC.sys

    STACK_COMMAND: .thread ; .cxr ; kb

    BUCKET_ID_FUNC_OFFSET: e67e

    FAILURE_BUCKET_ID: 0x133_DPC_iaStorAC!unknown_function

    OSPLATFORM_TYPE: x64

    OSNAME: Windows 10

    FAILURE_ID_HASH: {6959f419-2954-fbde-7328-35f9ba64ee7a}

    Followup: MachineOwner
    ---------
      My Computers
    Quote Quote

  4. Nom4d
    Posts : 7
    WIN10
    Thread Starter
       New #3

    Thanks, I tried to update this SATA AHCI driver and we'll see if it reoccurs.

    - - - Updated - - -

    Nom4d said:
    Thanks, I tried to update this SATA AHCI driver and we'll see if it reoccurs.
    Well it happens again, but I somehow see a pattern that the computer freezes some time after disconnecting it from the power supply. Strange, I know.
      My Computer
    Quote Quote

  6. zbook
    Posts : 43,201
    windows 10 professional version 1607 build 14393.969 64 bit
       New #4

    The logs displayed piracy / crack.

    https://www.tenforums.com/misc.php?do=showrules

    Code:
    No piracy or discussion of piracy allowed at all. 
Such as software, music, videos and other intellectual property violations 
(e.g. downloading youtube videos locally etc) - 
it is forum policy that no help shall be given to people who knowingly steal software or services.
      My Computer
    Quote Quote

  7. Nom4d
    Posts : 7
    WIN10
    Thread Starter
       New #5

    That's strange, as I have Bitdefender installed to clean everything up - actually had it installed after driver verifier found out it's been causing some issues as well.
      My Computer
    Quote Quote

  8. zbook
    Posts : 43,201
    windows 10 professional version 1607 build 14393.969 64 bit
       New #6

    Bitdefender does not prevent the use of tools / methods for piracy / crack.

    The logs displayed the piracy / crack of Microsoft Office.
      My Computer
    Quote Quote

 

  Related Discussions
ntoskrnl.exe and intelppm.sys causing BSOD
in BSOD Crashes and Debugging

Hey, Ive been recently getting blue screens (BSOD) it happens unexpected my computer freezes then a BSOD... ive been trying to analyze whats causing it.. Here are the minidumps: Microsoft OneDrive - Access files anywhere. Create docs with free...
NTOSKRNL.exe Causing BSOD
in BSOD Crashes and Debugging

About 4 months ago I noticed that at least once a day my computer would restart when it tried to go into a sleep/idle state. So far it has never crashed while I was working/gaming. I've tried memtest for 8 passes (all good, i actually did this...
ntoskrnl.exe causing multiple BSOD
in BSOD Crashes and Debugging

Hello everyone, My computer seems to be randomly crashing, most of the time while I'm gaming or trying to use my Oculus Rift. Sometimes it will crash almost immediately other times it will be hours or sometimes not at all. I've tried somewhat...
Hello My computer BSOD about 9-10 times a day and it's quite annoying. Here is what I tried: 1. Upgraded from windows 7 to windows 10 2. Ran memtest - RAM had about 30 problems but then I put the ram in another computer and ran the test...
Randomly recurring BSOD ntoskrnl.exe
in BSOD Crashes and Debugging

I recently got this HP Pavilion x2 - 10-n107na and it has been crashing constantly at random times. after using Bluescreenview under "Caused by address" is see ntoskrnl.exe+ 14cc20 I have reinstalled the operating system which is windows 10 pro...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

 © Designer Media Ltd
All times are GMT -5. The time now is 00:44.
Find Us




Windows 10 Forums