need some help with bsod  


  1. Posts : 1
    10
       #1

    need some help with bsod


    Hey everyone,

    been having these crashes for about 24 hours out of the blue (nice pun lol). I noticed the issue began after I pre-installed diablo 4. Apparently I was using a slightly older gpu driver which I updated the issue persisted tried rolling back the updates after which I did some windows updates the issue was still there, removed some of these and installed older versions of them and the issue was still occurring.

    Only way I could replicate the error seems to be by opening multiple instances of WoW for example or capturing software such as OBS.

    So yeah, tldr need a bit of a hand from what I've gathered if I understand the reports correctly it seems to be a driver?


    thanks in advance


    DESKTOP-8IMC8I2-(2023-03-17_00-32-50).zip - Google Drive
      My Computer


  2. Posts : 242
    Windows 10 Enterprise LTSC/Windows 7 Ultimate
       #2

    It's your GPU driver most likely. 99% of all BSODs are hardware or driver related.

    Don't let Windows hose over your drivers. How to Stop Automatic Driver Updates on Windows

    Download the older GPU driver and use Safe Mode to uninstall the last. Actually go to NVIDIA's or AMD's website...

    How to Boot Into Safe Mode on Windows 10 the Easy Way
      My Computer


  3. Posts : 14,890
    Windows 10 Pro
       #3

    We got here a couple of different bugcheck codes, if this is a GPU problem it's one of a kind. There are a few illegal instruction executions, an unsupported programming interface error and a few pagefaults.

    Do the crashes continue when you remove Diablo? I saw Diablo's release date being in June 2023. If removing Diablo rids you of the crashes, I would recommend taking this to their support so they can fix this.
    Code:
       2023-03-17T00:31:38.0640000Z		The computer has rebooted from a bugcheck.  The bugcheck was: 0x0000003b (0x0000000080000004, 0xfffff8033227f0fd, 0xffffb70082499920, 0x0000000000000000). A dump was saved in: C:\WINDOWS\Minidump\031723-6171-01.dmp. Report Id: 4ae921e7-6c71-44fe-a244-e57725a9f70d.
       2023-03-16T23:36:37.4000000Z		The computer has rebooted from a bugcheck.  The bugcheck was: 0x0000003b (0x00000000c000001d, 0xfffff8077babcfb0, 0xffffea0e36f0cfd0, 0x0000000000000000). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 0fd12a8d-1ba4-4776-8c17-72a39e43e704.
       2023-03-16T23:36:29.9560000Z		Dump file creation failed due to error during dump creation.
       2023-03-16T23:27:32.7800000Z		The computer has rebooted from a bugcheck.  The bugcheck was: 0x0000003b (0x00000000c000001d, 0xfffff8054b28634d, 0xffffd10302f7d040, 0x0000000000000000). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: eb66ad5d-b017-4bb1-96da-4ce50b344f88.
       2023-03-16T23:12:27.0960000Z		The computer has rebooted from a bugcheck.  The bugcheck was: 0x00000050 (0xffffdc807c338776, 0x0000000000000000, 0xfffff806083fe95a, 0x0000000000000002). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 13a05d0d-7329-4b56-b46d-60c22a52b47c.
       2023-03-16T22:42:07.0940000Z		The computer has rebooted from a bugcheck.  The bugcheck was: 0x0000000a (0x00000000030a54d0, 0x00000000000000ff, 0x0000000000000000, 0xfffff8005c52a847). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: eb7bc0c3-44eb-4c96-8ad3-60932ef83916.
       2023-03-16T22:42:00.2380000Z		Dump file creation failed due to error during dump creation.
       2023-03-16T22:35:56.7090000Z		The computer has rebooted from a bugcheck.  The bugcheck was: 0x0000001e (0xffffffffc0000005, 0xfffff8024e12a1ba, 0x0000000000000001, 0x0000000000000000). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 06c95b0e-5156-48a8-bcbc-8573379930cf.
       2023-03-16T22:35:49.1890000Z		Dump file creation failed due to error during dump creation.
       2023-03-16T22:16:24.9300000Z		The computer has rebooted from a bugcheck.  The bugcheck was: 0x0000001e (0xffffffffc0000005, 0xfffff80674f2a1ba, 0x0000000000000001, 0x00000000000080c0). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 993417de-c3f9-4f72-b478-e06f2af5e52a.
       2023-03-16T22:12:52.8250000Z		The computer has rebooted from a bugcheck.  The bugcheck was: 0x0000003d (0xffffbb00f9ff6c48, 0xffffbb00f9ff6480, 0x0000000000000000, 0x0000000000000000). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 89c3be59-7596-4f82-bdce-b987617b1c96.
       2023-03-16T22:12:45.3310000Z		Dump file creation failed due to error during dump creation.
       2023-03-16T19:23:17.9280000Z		The computer has rebooted from a bugcheck.  The bugcheck was: 0x0000001e (0xffffffffc0000005, 0xfffff8027b12a6c7, 0x0000000000000001, 0x0000000000000025). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 0eedf8ef-de78-41f8-a1a9-a9db1809d7a9.
       2023-03-16T19:23:00.1910000Z		Dump file creation failed due to error during dump creation.
       2023-03-16T17:19:07.1860000Z		The computer has rebooted from a bugcheck.  The bugcheck was: 0x0000003b (0x00000000c000001d, 0xfffff8027be8b51c, 0xffffef8b8fab1b10, 0x0000000000000000). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 48ca4040-73d7-43ac-80ee-814642773b2f.
       2023-03-16T17:18:57.5100000Z		Dump file creation failed due to error during dump creation.
       2023-03-16T17:07:17.4200000Z		The computer has rebooted from a bugcheck.  The bugcheck was: 0x0000001e (0xffffffffc0000005, 0xfffff8043bb29e2c, 0x0000000000000000, 0x0000000000000052). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 0ed7acf4-d8a6-4b2b-ab54-963cabba3ee7.
       2023-03-16T17:07:09.3620000Z		Dump file creation failed due to error during dump creation.
       2023-03-16T16:37:04.4780000Z		The computer has rebooted from a bugcheck.  The bugcheck was: 0x0000000a (0x0000000000000000, 0x00000000000000ff, 0x0000000000000000, 0xfffff80280528da7). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: a9ef6c8f-0623-4f8f-8faf-a192a3695c40.
       2023-03-16T16:36:57.0510000Z		Dump file creation failed due to error during dump creation.
       2023-03-16T16:08:48.3340000Z		The computer has rebooted from a bugcheck.  The bugcheck was: 0x0000001e (0xffffffffc0000005, 0xfffff80176b29e2c, 0x0000000000000000, 0x0000000000000052). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 08e788e5-a149-4bf1-b8d8-5a56f238f789.
       2023-03-16T14:11:04.5860000Z		The computer has rebooted from a bugcheck.  The bugcheck was: 0x0000001e (0xffffffffc0000096, 0xfffff8070b0a5260, 0x0000000000000000, 0x0000000000000000). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 7f27f46b-770c-4265-b3c9-af998be801e2.
       2023-03-15T23:13:14.4420000Z		The computer has rebooted from a bugcheck.  The bugcheck was: 0x0000001e (0xffffffffc0000005, 0xfffff8076292a4df, 0x0000000000000001, 0x000000000000087e). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 5b8ac6a6-e251-4702-b3f4-4a71f88f7731.
       2023-03-15T23:13:03.0830000Z		Dump file creation failed due to error during dump creation.
       2023-03-15T18:55:48.9560000Z		The computer has rebooted from a bugcheck.  The bugcheck was: 0x00000101 (0x000000000000000a, 0x0000000000000000, 0xffffba815e640180, 0x0000000000000003). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: d2a2131f-b439-45a1-9bf1-ddb8259ba186.
      My Computers


  4. Posts : 849
    10 Pro/11 Pro Dual Boot
       #4

    dfreak said:
    Hey everyone,

    been having these crashes for about 24 hours out of the blue (nice pun lol). I noticed the issue began after I pre-installed diablo 4. Apparently I was using a slightly older gpu driver which I updated the issue persisted tried rolling back the updates after which I did some windows updates the issue was still there, removed some of these and installed older versions of them and the issue was still occurring.

    Only way I could replicate the error seems to be by opening multiple instances of WoW for example or capturing software such as OBS.

    So yeah, tldr need a bit of a hand from what I've gathered if I understand the reports correctly it seems to be a driver?


    thanks in advance


    DESKTOP-8IMC8I2-(2023-03-17_00-32-50).zip - Google Drive
    ActiveSkuDescription : Windows(R) Operating System, VOLUME_KMSCLIENT channel
      My Computers


 

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