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#1
Precision 5550 hang/freeze
I need some help figuring out what's causing a sporadic crash on my Precision 5550. So far, it's happened about three times and oddly enough, there is not minidump created.
Basically what happens is I'll leave my machine at the end of the day with a few apps open, mainly just MS Edge, Brave, and a couple of Word docs and at some point the system locks up 100%, the screen is black, the keyboard is lit, and the fan is at 100%. Nothing works other than holding down the power button for about 12 seconds to force it off.
It happened yesterday again but no minidump was created. I see there is one from February. Maybe if I can find the culprit of that, it will solve this issue. All my drivers/BIOS/Firmware are up-to-date as per the Dell Command Update app. Need some help here.
DESKTOP-TCVVTJ8-(2023-03-14_09-04-42).zip - Google Drive
Last edited by pstoric; 14 Mar 2023 at 08:35.