Consistent crashes


  1. Posts : 1
    Windows 10
       #1

    Consistent crashes


    I've been having consistent crashes and unsure what the cause is. I've tried to upload the zip from running the scripts in the BSOD Posting Instructions but receive the below error in both Edge and Chrome so below is a WeTransfer with the file. I appreciate this isn't ideal but unsure how else to provide this.

    Consistent crashes-2023-02-25_23h41_39.png

    Today I have updated all my driver and believe everything is up to date. These issues started about 2 weeks ago and can't think of anything that's coincided with them.

    Any help or advice will be greatly received as this is stopping me from working and is real frustrating!

    We Transfer ZIP

    My system specs are:
    Asus ROG STRIX X570-EAMD Ryzen 9 5700XCorsair Vengeance RGB PRO SL 32GB (2x16GB) DDR4 3600MHz C18
    2 x M.2 1TB Drives 1 x 120GB SSD
      My Computer


  2. Posts : 43,204
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #2

    Hi, welcome to tenforums. Have you done the obvious basic hardware checks? This may not be your O/S.

    - disks e..g Hard Disk Sentinel (includes SSDs, full functional trial, portable version available)? More basic: Crystal Diskinfo (free).
    - RAM - e.g. see tutorial (searchable Tutorials section).

    Have you made any recent hardware changes e.g. RAM upgrades- is all your RAM consistent and compatible?

    Are you overclocking?
    Is overheating occurring? Check temps.

    Have you explored your event viewer to see what events are recorded at the time of a crash?

    Sometimes desktops experience problems because of failing PSUs.

    Try disconnecting all but your system disk.

    I've been having consistent crashes
    - What happened just before this started? E.g.
    - cat walked over keyboard/lightning strike/power outage/installation/upgrade/uninstallation....

    Your upload will likely have failed as the file is too big. See appropriate tutorial for forum limits.

    Try creating and booting your PC from a live boot disk (Google/search if unsure, download iso for e.g. Hiren's, Bob Omb's etc).

    If your PC then crashes you know it's nothing to do with your installed O/S.
      My Computers


  3. Posts : 402
    Windows 10 and Windows 11
       #3

    Your System log contains hardware error reports...
    Code:
    Event[4828]:
      Log Name: System
      Source: Microsoft-Windows-WHEA-Logger
      Date: 2023-02-25T21:42:02.1890000Z
      Event ID: 18
      Task: N/A
      Level: Error
      Opcode: Info
      Keyword: N/A
      User: S-1-5-19
      User Name: NT AUTHORITY\LOCAL SERVICE
      Computer: DESKTOP-GEL5FTQ
      Description: 
    A fatal hardware error has occurred.
    
    Reported by component: Processor Core
    Error Source: Machine Check Exception
    Error Type: Cache Hierarchy Error
    Processor APIC ID: 21
    Are you overclocking or undervolting? If so, please return everything to stock and see whether the problem resolves.
      My Computer


 

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