BSOD Randomly Mostly in Games w/ Kernal Error 41

DMan2699 · 24 Feb 2023

Windows 11 Version 22H2 (OS Build 22621.1265)

Hello, I've been getting these random crashes mostly when I'm gaming but sometimes just lightly using my computer. When gaming the computer will freeze (sometimes the sound will continue sometimes not), and then force reboot. I've included the XML output from Event Viewer below of the event and here is the link for the V2 log files.

I just recently built this computer, and all of the parts are brand new. I'm hoping it's not a hardware issue causing this, and I appreciate all the help I can get. Thanks

Here is the XML of the Event Viewer for when the crash happened:

Code:

Log Name:      System
Source:        Microsoft-Windows-Kernel-Power
Date:          2/24/2023 2:58:19 PM
Event ID:      41
Task Category: (63)
Level:         Critical
Keywords:      (70368744177664),(2)
User:          SYSTEM
Computer:      DESKTOP-8T7HA8D
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />
    <EventID>41</EventID>
    <Version>9</Version>
    <Level>1</Level>
    <Task>63</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000400000000002</Keywords>
    <TimeCreated SystemTime="2023-02-24T19:58:19.2298494Z" />
    <EventRecordID>18077</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="8" />
    <Channel>System</Channel>
    <Computer>DESKTOP-8T7HA8D</Computer>
    <Security UserID="S-1-5-18" />
  </System>
  <EventData>
    <Data Name="BugcheckCode">0</Data>
    <Data Name="BugcheckParameter1">0x0</Data>
    <Data Name="BugcheckParameter2">0x0</Data>
    <Data Name="BugcheckParameter3">0x0</Data>
    <Data Name="BugcheckParameter4">0x0</Data>
    <Data Name="SleepInProgress">0</Data>
    <Data Name="PowerButtonTimestamp">0</Data>
    <Data Name="BootAppStatus">0</Data>
    <Data Name="Checkpoint">0</Data>
    <Data Name="ConnectedStandbyInProgress">false</Data>
    <Data Name="SystemSleepTransitionsToOn">0</Data>
    <Data Name="CsEntryScenarioInstanceId">0</Data>
    <Data Name="BugcheckInfoFromEFI">false</Data>
    <Data Name="CheckpointStatus">0</Data>
    <Data Name="CsEntryScenarioInstanceIdV2">0</Data>
    <Data Name="LongPowerButtonPressDetected">false</Data>
    <Data Name="LidReliability">false</Data>
    <Data Name="InputSuppressionState">0</Data>
    <Data Name="PowerButtonSuppressionState">0</Data>
    <Data Name="LidState">3</Data>
  </EventData>
</Event>

axe0 · 25 Feb 2023

Hi DMan2699,

Welcome to Tenforums.

I see you have Hogwarts Legacy; is this the game you have problems with and if so, is it the only game you experience problems with?

DMan2699 · 25 Feb 2023

No, this is not the only game I'm having problems with. I have had these crashes with other games and apps (like Premiere Pro) in the past (before I installed Hogwarts Legacy) and also rarely (but it has happened) while just browsing the web. Additionally, I have included the crash report from a few days ago, which is where it seemed like the NVIDIA driver caused the crash, yet the most recent ones aren't reporting that. I've used DDU to cleanly remove and reinstall drivers. I've also ran MemTest86 to check the RAM (nothing wrong with the ram).

At this point I'm praying it's not a hardware problem, because everything is brand new, but my suspicion is that it might be a PSU issue? Like the GPU has a power requirement spike, and then something craps out? Idk. Thanks for your help.

Source

Windows



Summary

Hardware error



Date

‎2/‎20/‎2023 5:39 PM



Status

Report sent



Description

A problem with your hardware caused Windows to stop working correctly.



Problem signature

Problem Event Name: LiveKernelEvent

Code: 141

Parameter 1: ffff998260cce010

Parameter 2: fffff8076c12df70

Parameter 3: 0

Parameter 4: 5644

OS version: 10_0_22621

Service Pack: 0_0

Product: 256_1

OS Version: 10.0.22621.2.0.0.256.48

Locale ID: 1033



Extra information about the problem

Bucket ID: LKD_0x141_Tdr:6_IMAGE_nvlddmkm.sys_Unknown

Server information: beb6ef66-ffe1-4ec6-9201-5e8fad7f80fb

axe0 · 26 Feb 2023

Your PSU should be able to handle it, but since it's new it may be worth checking the 3.3v, 5v and 12v values in the UEFI. They should be within ~5% range of their respective values otherwise the PSU may still cause malfunctioning.

DMan2699 · 27 Feb 2023

I checked the rails while at idle. All are within their normative values. Is there anything in my log files that could help with the troubleshooting?

axe0 · 01 Mar 2023

I've also ran MemTest86 to check the RAM (nothing wrong with the ram).

I assume you tested with the free version which is limited to 4 passes, you'll want to run it multiple times.

ubuysa · 02 Mar 2023

DMan2699 said:

No, this is not the only game I'm having problems with. I have had these crashes with other games and apps (like Premiere Pro) in the past (before I installed Hogwarts Legacy) and also rarely (but it has happened) while just browsing the web. Additionally, I have included the crash report from a few days ago, which is where it seemed like the NVIDIA driver caused the crash, yet the most recent ones aren't reporting that. I've used DDU to cleanly remove and reinstall drivers. I've also ran MemTest86 to check the RAM (nothing wrong with the ram).

At this point I'm praying it's not a hardware problem, because everything is brand new, but my suspicion is that it might be a PSU issue? Like the GPU has a power requirement spike, and then something craps out? Idk. Thanks for your help.

Source

Windows



Summary

Hardware error



Date

‎2/‎20/‎2023 5:39 PM



Status

Report sent



Description

A problem with your hardware caused Windows to stop working correctly.



Problem signature

Problem Event Name: LiveKernelEvent

Code: 141

Parameter 1: ffff998260cce010

Parameter 2: fffff8076c12df70

Parameter 3: 0

Parameter 4: 5644

OS version: 10_0_22621

Service Pack: 0_0

Product: 256_1

OS Version: 10.0.22621.2.0.0.256.48

Locale ID: 1033



Extra information about the problem

Bucket ID: LKD_0x141_Tdr:6_IMAGE_nvlddmkm.sys_Unknown

Server information: beb6ef66-ffe1-4ec6-9201-5e8fad7f80fb

The clue is in that error report. The nvlddmkm.sys driver is your graphics card driver, and they are a favourite source of BSOD. Ensure that you have the latest graphics driver installed, if that doesn't help then try the previous two versions. It's possible of course that the problem is the graphics card itself. The PSU is also a potential cause, if you post the full spec others may be able to advise whether the PSU has enough grunt....