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#1
Multiple similar BSODs every day at random intervals.
I will break this post up into sections for easy digestion. The "culprits" of the crashes, the errors they cause, the steps I've taken to try to figure it out or fix it, and my system specs. Any information or help that can be provided will be greatly appreciated!
Multiple times a day, every day the following two items cause my Laptop to either simply crash and restart with no error screen or message given, or I do get the dreaded blue screen before it restarts. There is no discernible reason for the crashes. They will happen when the system is idle on the desktop with nothing else really running, when it is under heavy load, or even just when browsing the web. When I get the crashes in which no actually BSOD appears (yet a minidump is still created,) typically my screen either freezes or turns black and the sound through my headset just becomes a loud buzzing noise until the system restarts. Sometimes, the screen will turn black except for numerous red, green, and white pixels in various patterns at different locations on the screen. When it comes to the Minidumps though, Whocrashed said the "culprits" are as follows but with no specific information about why:
- ntkrnlmp.exe
- ntoskrnl.exe
- hardware.sys
When I do get an actual BSOD with an error code, I've received all of the following as a result, the actual error varies but it seems to be getting worse. This is the order in which they have ever appeared:
- IRQL_NOT_LESS_OR_EQUAL
- KMODE_EXCEPTION_NOT_HANDLED
- ATTEMPTED_EXECUTE_OF_NOEXECUTE_MEMORY (Received only on one occasion)
- SYSTEM_SERVICE_EXCEPTION
- KERNEL_SECURITY_CHECK_FAILURE
I am at wits end attempting to figure out what specifically is causing this. Here are the steps I have taken thus far to try to discern the cause and remedy the crashes:
- Ran Chkdsk /f /r -- No issues found at all.
- Ran DISM.exe /Online /Cleanup-Image /Restorehealth -- Preemptive step to SFC
- Ran SFC /Scannow -- No issues found at all.
- Ran Memtest 86 through all possible tests with four passes each. -- No Errors found at all.
- Ran Lenovo Diagnostics Full Test for two hours -- No issues found, everything passed.
- Cleaned out fans and internals. -- Temperatures are average and stable.
- Updated and reinstalled as many drivers as I could for things such as chipset, GPU, etc.
- Updated BIOS.
- Used Windows 10 Home 64 USB media to repair Windows 10 installation
The laptop I am using is a Lenovo Legion 5 15ARH05H and my system specifications are as follows:
- Operating System: Windows 10 Home 64-bit (Version 22H2, OS Build 19045.2546)
- CPU: AMD Ryzen 7 4800H
- RAM: DDR4 16GB (2x8GB) Dual-Channel Kingston @ 3200MHz (22-22-22-52)
- Motherboard: LENOVO LNVNB161216 (FP6)
- GPU: 6GB NVIDIA GeForce GTX 1660 Ti (Lenovo)
- Storage: 1TB Samsung SSD 980 NVMe
- Audio: Sound Blaster Play! 3 USB sound card
I was considering running driver verifier next but have heard it can brick your PC on rare occasions, so have refrained from doing that thus far. I have also considered reformatting but would like to use that only as a last ditch effort.
I have linked v2 logs from two different sets of crash dumps (some older crashes from earlier this week I had saved and the most recent ones) for your convenience. Unfortunately the zip was a bit too large to use the attachment method on the forum. Thank you for any help any of you can provide!
VALARIUS-M-(2023-02-17_20-34-44)
Last edited by Jagick; 17 Feb 2023 at 20:47. Reason: Forgot to attach the v2 Logs!