netflix forcing pc restart

ubuysa said:

It's more than likely your graphics driver...

Code:

FAILURE_BUCKET_ID:  0x119_2_DRIVER_FAILED_SUBMIT_COMMAND_dxgmms2!VidSchiSendToExecutionQueue

Did the problem happen before you updated the graphics driver? You did that recently because the driver is dated Feb 24th 2023...

Code:

6: kd> lmDvmnvlddmkm
Browse full module list
start             end                 module name
fffff805`a2660000 fffff805`a5ef4000   nvlddmkm   (deferred)             
    Image path: \SystemRoot\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_abf7e4e84f20581c\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Browse all global symbols  functions  data
    Timestamp:        Fri Feb 24 23:47:28 2023 (63F93070)
    CheckSum:         0379570D
    ImageSize:        03894000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Information from resource tables:

hi my pc now restarts with just normal youtube video watching. can you help?
https://1drv.ms/u/s!Arrj8MWtdHGwlAV2...LJVHS?e=KXbJxN

All the dumps are pointing at this being a graphics issue, exactly as before. The version of nvlddmkm.sys that you're running is not current, the Nvidia drivers site has a driver for your card dated 4th Dec 2023 - I would install that driver. Be sure to do a clean install, select the Custom (Advanced) install and check the 'Perform a clean install' box.

There have also been several BIOS updates since the 19th APril 2021 version you're running. The latest BIOS update on the MSI page for your motherboard is dated 4th Sept 2023 - I suggest you update to this version.

If it still BSODs after the above then I would suspect the graphics card as being the likely source of the problems.

ubuysa said:

All the dumps are pointing at this being a graphics issue, exactly as before. The version of nvlddmkm.sys that you're running is not current, the Nvidia drivers site has a driver for your card dated 4th Dec 2023 - I would install that driver. Be sure to do a clean install, select the Custom (Advanced) install and check the 'Perform a clean install' box.

There have also been several BIOS updates since the 19th APril 2021 version you're running. The latest BIOS update on the MSI page for your motherboard is dated 4th Sept 2023 - I suggest you update to this version.

If it still BSODs after the above then I would suspect the graphics card as being the likely source of the problems.

i have run occt stress test but nothing comes out. how would rma work?

You need to contact the supplier.

ubuysa said:

You need to contact the supplier.

but how do i be sure 100 % that it is GPU only? not power supply or anything else?

You can't be sure really, with suspected hardware problems like this the only sure way to identify the faulty hardware is to swap iot out for a new one.

I don't want to hijack this thread. But it seems my notebook has the same error message as the OP and it started somwhere in okt/nov this year. Bios is up-to-date, downgraded the nvidia drivers and i really don't know what is causing it (maybe the 23H2 update ?).

So far i also did upgrades to make sure those where not the issue. I added 2 nvme drives and 2 new ram modules.

Here is the v2 log: https://file.io/Qjnre4ncOts4

Michel86 said:

I don't want to hijack this thread. But it seems my notebook has the same error message as the OP and it started somwhere in okt/nov this year. Bios is up-to-date, downgraded the nvidia drivers and i really don't know what is causing it (maybe the 23H2 update ?).

So far i also did upgrades to make sure those where not the issue. I added 2 nvme drives and 2 new ram modules.

Here is the v2 log: Deleted | file.io

Please open a new thread.

In the new thread please post a new V2 share link using English as the default language.


https://www.tenforums.com/tutorials/...dows-10-a.html


Change Display Language in Windows 10

ubuysa said:

You can't be sure really, with suspected hardware problems like this the only sure way to identify the faulty hardware is to swap iot out for a new one.

hi i have installed new gpu but now i get bsod of video scheduler internal error
https://1drv.ms/u/s!Arrj8MWtdHGwlC82...ZrsMn?e=BMAG4w