Surface abruptly shuts down when screen off or sleep  

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  1. Posts : 40,425
    windows 10 professional version 1607 build 14393.969 64 bit
       #81

    Windows iso can be used to test drive various Windows versions and builds.

    Microsoft Windows and Office ISO Download Tool
      My Computer


  2. Posts : 48
    w10 pro
    Thread Starter
       #82

    The most recent Win is 22H2 on Sept 22 (this could be good to test... Even if the actual Win is the same 22H2, but probably a different build ?), otherwise you find 21H2 from Nov 2021.
    Could I download this 22H2 ISO and make an in-place repair, building the ISO from C: ?
    But then I should block Win updates for a certain period, to check how it behaves with the shutdown...
      My Computer


  3. Posts : 40,425
    windows 10 professional version 1607 build 14393.969 64 bit
       #83

    If you want to test different Windows versions / builds then use backup images.

    Multiple backup images can be saved and restored as needed.

    Windows 10 1607 could be tested, etc.
      My Computer


  4. Posts : 5
    Win11
       #84

    Just to try and tie some ends together, I haven't personally done anything of use to fix this issue but my reddit thread got following reply which might be of interest:

    I have the same issue. it's a software issue since fresh installing Windows without the surface Firmware gets everything repaired. Once you install the latest Firmware updates, you're doomed.

    - - - Updated - - -

    All the credit to u/RAZ70R over at reddit, here's a workaround that seems to have done the trick for me without the side effects the power workaround has:

    No need for anything else. just do the following:

    Device Manager - System Device - intel management engine interface - Power management - (uncheck) allow the computer to to turn off this device.
      My Computer


 

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