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  1. Joined : Aug 2015
    Posts : 8
    Windows 10 Professional
       29 Aug 2015 #1

    Random BSODs while browsing - DRIVER_IRQL_NOT_LESS_OR_EQUAL


    Hi all,

    I've been having issues on and off over the past week or two with randomly appearing BSODs reporting the error "DRIVER_IRQL_NOT_LESS_OR_EQUAL". I know it means there's something going on with my drivers but I'm not sure what's going on. I can't pinpoint what exactly causes each time - one thing I have noticed is that it commonly happens when using Google Chrome or navigating through a file directory. It hasn't happened thus far while playing a demanding high-graphics game (initially I thought it might be a graphics card issue but now I'm not so sure). I'm no good at looking through error logs so but I figured someone on here would know better than me!

    Thanks!

    side-note: I had a few BSODs this morning and before writing this I disabled my wireless card's drivers - so far (~1hr later) I haven't had another BSOD. Does anything about the wireless card show up in my logs?

    Attachment 34606
      My System SpecsSystem Spec


  2. Joined : Jun 2015
    Posts : 10,897
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       30 Aug 2015 #2

    Hi zachsrad,

    Welcome to the 10forums.

    Daemon tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause for BSOD's.

    Please remove Daemon Tools and run the SPD pass through remover.

    1. Uninstall Daemon Tools
    2. Download the SPTD standalone installer and follow these steps:
      • Double click the executable to open it
      • Click on the button shown below




    If the button is grayed out, like in the image, there is no more SPTD installation on your system, and you can close the window
      My System SpecsSystem Spec


  3. Joined : Aug 2015
    Posts : 8
    Windows 10 Professional
       30 Aug 2015 #3

    I've uninstalled Daemon Tools and it said it was successfully removed.

    I can't seem to download any of the files from the link you provided as Chrome is continuously blocking it from downloading - "SPTDinst-x64.exe may harm your browsing experience, so Chrome has blocked it." I tried again using DuplexSecure's official site but Chrome denied it again with the same message. Is there any other way to check (without downloading something?) and make sure everything was successfully removed?

    Also, what is the "SPD pass through remover"? I simply entered programs and features and uninstalled Daemon Tools - is this enough or will there still be lingering files?

    Thanks!
      My System SpecsSystem Spec


  4. Joined : Jun 2015
    Posts : 10,897
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       30 Aug 2015 #4

    Use another browser to download the file.

    The SPTD remover removes the utility that comes with Daemon tools, this utility is a well known cause of BSOD's.
    If removing Daemon tools was enough I wouldn't provide you with a link , you could call it a trace that is left behind.
      My System SpecsSystem Spec


  5. Joined : Aug 2015
    Posts : 8
    Windows 10 Professional
       30 Aug 2015 #5

    Got the file to download - ran it and the Uninstall button was already grayed out. Does this mean uninstalling Daemon tools did this process automatically for me?
      My System SpecsSystem Spec


  6. Joined : Jun 2015
    Posts : 10,897
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       30 Aug 2015 #6

    axe0 said: View Post
    Hi zachsrad,

    Welcome to the 10forums.

    Daemon tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause for BSOD's.

    Please remove Daemon Tools and run the SPD pass through remover.

    1. Uninstall Daemon Tools
    2. Download the SPTD standalone installer and follow these steps:
      • Double click the executable to open it
      • Click on the button shown below




    If the button is grayed out, like in the image, there is no more SPTD installation on your system, and you can close the window
    Marked the answer.
      My System SpecsSystem Spec


  7. Joined : Aug 2015
    Posts : 8
    Windows 10 Professional
       30 Aug 2015 #7

    Thanks for the help.

    Will update this thread if I get another BSOD! So far, running smoothly!
      My System SpecsSystem Spec


  8. Joined : Jun 2015
    Posts : 10,897
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       30 Aug 2015 #8

    You're welcome
    If you get another bluescreen, please use the tool again and upload the zip file.
      My System SpecsSystem Spec


  9. Joined : Aug 2015
    Posts : 8
    Windows 10 Professional
       04 Sep 2015 #9

    After five days of no BSOD bliss, I've had two in a row this morning both again specified as "DRIVER_IRQL_NOT_LESS_OR_EQUAL". One occurred while browsing the internet and the other while navigating through a file directory.

    Attached are my logs from after those two crashes.

    Attachment 35686

    Help would be much appreciated!
      My System SpecsSystem Spec


  10. Joined : Jun 2015
    Posts : 10,897
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       04 Sep 2015 #10

    Attachment 35691
    Please remove Daemon Tools and run the SPTD pass through remover.


    1. Uninstall Daemon Tools
    2. Download the SPTD standalone installer and follow these steps:
      • Double click the executable to open it
      • Click on the button shown below




    If the button is grayed out, like in the image, there is no more SPTD installation on your system, and you can close the window


    Some network drivers are blamed, but I think it is due to Daemon tools.
      My System SpecsSystem Spec


 
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