BSOD During Overwatch/Overwatch 2 and World of Warcraft

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  1. Posts : 5
    Windows 10
       #1

    BSOD During Overwatch/Overwatch 2 and World of Warcraft


    Hello everyone,

    I've been having issues with World of Warcraft and Overwatch 2 for a while now constantly getting BSODs and the game crashing/freezing. I haven't noticed any other game causing the same issues (or atleast not as frequently/solved). The issues are always IRQL_not_less_or_equal or DTC watchdog violation. No idea what causes it I have tried uninstalling and reinstalling my GPU drivers and moving the game files from HDD to SSD. My Discord is saifullah#1331 feel free to add me as I'm very active on there if you're having the same issues or have solutions. My windows version is Version 21H! (OS Build 19043.2006)

    Below I have attached the log as instructed.

    Thanks.
    BSOD During Overwatch/Overwatch 2 and World of Warcraft Attached Files
      My Computer


  2. Posts : 800
    10 Pro/11 Pro Dual Boot
       #2

    saifullah said:
    Hello everyone,

    I've been having issues with World of Warcraft and Overwatch 2 for a while now constantly getting BSODs and the game crashing/freezing. I haven't noticed any other game causing the same issues (or atleast not as frequently/solved). The issues are always IRQL_not_less_or_equal or DTC watchdog violation. No idea what causes it I have tried uninstalling and reinstalling my GPU drivers and moving the game files from HDD to SSD. My Discord is saifullah#1331 feel free to add me as I'm very active on there if you're having the same issues or have solutions. My windows version is Version 21H! (OS Build 19043.2006)

    Below I have attached the log as instructed.

    Thanks.
    you attached the v2 log collector, not your logs from it
      My Computers


  3. Posts : 5
    Windows 10
    Thread Starter
       #3

    Sorry I will edit this post as soon as I get home.

    - - - Updated - - -

    tomdsr said:
    you attached the v2 log collector, not your logs from it
    Thanks for letting me know I can't seem to edit the post so I've attached it to this reply.
    BSOD During Overwatch/Overwatch 2 and World of Warcraft Attached Files
      My Computer


  4. Posts : 800
    10 Pro/11 Pro Dual Boot
       #4

    saifullah said:
    Sorry I will edit this post as soon as I get home.

    - - - Updated - - -



    Thanks for letting me know I can't seem to edit the post so I've attached it to this reply.
    Test your ram with memtest.
      My Computers


  5. Posts : 5,166
    64bit Win 10 Pro ver 21H2
       #5

    Hello saifullah ,

    Thanks for providing the logs. I have looked through them and here are my findings:

    The BSOD crashes were analysed by WinDBG and the following summarises the auto analysis of the dumps:

    Code:
    BugCheck A, {17d, 2, 0, fffff8047fc1e078}
    Probably caused by: Netwtw08.sys ( Netwtw08+63ca2 )
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    BugCheck 3B, {c0000005, ffff90d8d3de76fe, fffffe0acba8a710, 0}
    Probably caused by: Unknown_Image ( PAGE_NOT_ZERO )
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    BugCheck 1A, {41792, ffffbf3ffc6fec30, 4000000000000, 0}
    Probably caused by: memory_corruption ( ONE_BIT )
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    BugCheck D1, {110, 2, 0, fffff8072e24fd02}
    Probably caused by: hardware ( NETIO!NetioDereferenceNetBufferListChain+103 )
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    BugCheck D1, {780, 2, 0, fffff806101408e5}
    Probably caused by: NETIO.SYS ( NETIO!KfdCheckClassifyNeededAndUpdateEpoch+25 )
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``

    So there are two things to look into:


    1. There is a possible problem with the RAM as @tomdsr has pointed out. I would suggest that it could be as simple as that too high a memory clock speed is being used for your system. Please remove the XMP overclock to bring the speed down to 2933MHz. This will bring you into the recommended speeds for your processor (see https://www.amd.com/en/products/cpu/amd-ryzen-5-2600x)

    2. The driver for the INTEL wireless network Netwtw08.sys may need updating. Try on the motherboard support pages first or if necessary go to the INTEL Driver Support website.
      My Computers


  6. Posts : 5
    Windows 10
    Thread Starter
       #6

    philc43 said:
    Hello saifullah ,

    Thanks for providing the logs. I have looked through them and here are my findings:

    The BSOD crashes were analysed by WinDBG and the following summarises the auto analysis of the dumps:

    Code:
    BugCheck A, {17d, 2, 0, fffff8047fc1e078}
    Probably caused by: Netwtw08.sys ( Netwtw08+63ca2 )
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    BugCheck 3B, {c0000005, ffff90d8d3de76fe, fffffe0acba8a710, 0}
    Probably caused by: Unknown_Image ( PAGE_NOT_ZERO )
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    BugCheck 1A, {41792, ffffbf3ffc6fec30, 4000000000000, 0}
    Probably caused by: memory_corruption ( ONE_BIT )
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    BugCheck D1, {110, 2, 0, fffff8072e24fd02}
    Probably caused by: hardware ( NETIO!NetioDereferenceNetBufferListChain+103 )
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    BugCheck D1, {780, 2, 0, fffff806101408e5}
    Probably caused by: NETIO.SYS ( NETIO!KfdCheckClassifyNeededAndUpdateEpoch+25 )
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``

    So there are two things to look into:


    1. There is a possible problem with the RAM as @tomdsr has pointed out. I would suggest that it could be as simple as that too high a memory clock speed is being used for your system. Please remove the XMP overclock to bring the speed down to 2933MHz. This will bring you into the recommended speeds for your processor (see https://www.amd.com/en/products/cpu/amd-ryzen-5-2600x)

    2. The driver for the INTEL wireless network Netwtw08.sys may need updating. Try on the motherboard support pages first or if necessary go to the INTEL Driver Support website.
    Thank you for your help and having a look. I've disabled XMP and the speed has gone down to 2600~mhz will this be okay? I will also download memtest and do a few loops and see the result of that and will update my driver and keep you guys updated thank you so much. :)
      My Computer


  7. Posts : 5,166
    64bit Win 10 Pro ver 21H2
       #7

    Great progress. That memory speed will be OK for testing purposes. Also update the driver and then if there are no further BSODs you can experiment with increasing the RAM speed to 2933MHz.
      My Computers


  8. Posts : 5
    Windows 10
    Thread Starter
       #8

    philc43 said:
    Great progress. That memory speed will be OK for testing purposes. Also update the driver and then if there are no further BSODs you can experiment with increasing the RAM speed to 2933MHz.
    I've tried updating the driver straight from the Intell Driver support page however everytime I click start download it says downloading then just says download again not sure why it won't update, I tried reinstalling the driver support however the same issue prevails.
      My Computer


  9. Posts : 5,166
    64bit Win 10 Pro ver 21H2
       #9

    I'm not sure why the driver will not update - it's possible you already have the latest installed. In which case I would simply see how the system behaves now your RAM is adjusted. Please post a new set of logfiles if you get any further BSOD crashes.
      My Computers


  10. Posts : 5
    Windows 10
    Thread Starter
       #10

    philc43 said:
    I'm not sure why the driver will not update - it's possible you already have the latest installed. In which case I would simply see how the system behaves now your RAM is adjusted. Please post a new set of logfiles if you get any further BSOD crashes.
    I will do thank you so much do you want me to mark this thread as solved? Or should I wait a few days to see how it runs first.
      My Computer


 

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