New
#1
Very frequent restarts on new PC
I just got a new PC and it's giving me the gift of troubleshooting
It's device 1 in my profile: a low-spec refurbished Acer desktop, sourced from Acer Aspire XC - Desktop Intel Celeron J4125 2GHz 4GB RAM 256GB SSD W10H 840226623863 | eBay, Acer Aspire XC - Desktop Intel Celeron J4125 2GHz 4GB RAM 256GB SSD. I added another 4GB RAM (matching the factory issue), a 1TB SSD for data storage and did a clean install of Win10 Pro (ISO via media creation tool). Winver = 21H2 OS Build 19044.2075.
Intention is to run this as a headless home server for low power, lightweight things and RDP into it when needed, or at least it would be if it was stable.
I've been experiencing very frequent reboots, probably on the order of every 15-30 minutes. BlueScreenView notes them all as sourcing from ntkrnl.exe. I assumed this meant memory, but I ran the Windows memory test and then memtest86+ for 24 passes with no issues found. I've finally had the machine up long enough to run through the DISM restorehealth and SFC /scannow commands. The reboots persist. I'm not sure why only 5 minidumps get saved, but event viewer has many more reboots in the history.
Attached to this post are the results from the log collector, a sample export from the event viewer, BlueScreenView, and some other minidumps.
Can you help recommend steps to take? I can do another clean install with a fresh USB image, however I'm not sure how to figure out if this is a hardware issue requiring RMA or software issue that I can resolve. Ideally I wouldn't have to deal with shipping a machine back. I tried digging into the .dmp files with WinDBG Preview and got nowhere fast with that. Appreciate your help and advice.