BSOD - DRIVER_POWER_STATE_FAILURE - Bug Check 0x0000009F

A few days ago I removed the dedicated GPU from my PC, a RTX 3080 as I sold it and am now using the onboard graphics on my Intel 12700K CPU.

When I was using the RTX 3080 GPU with my PC, the system was very stable with uptime for multiple weeks without issue.

Ever since using the onboard graphics (Intel UHD 770) I am randomly getting BSODs with DRIVER_POWER_STATE_FAILURE

My PC doesn't have any overclocks and nothing has changed except removing the RTX 3080 GPU.

I have tried fixing the issue by doing a clean install of the graphics driver after using Display Driver Uninstaller in Safe Mode but this hasn't worked.

I have attached the v2 log files.

Have you tried updating your Intel GPU drivers? - Support for Intel(R) UHD Graphics 770

MrPepka said:

Have you tried updating your Intel GPU drivers? - Support for Intel(R) UHD Graphics 770

Yes, I've tried the latest drivers and have the same issue.

Ok I used WInDbg Preview on the Minidumps and found out the issue is HDAudBus.sys (HD Audio Driver for Display Audio)

Using LatencyMon I got this report:

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CONCLUSION
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Your system seems to be having difficulty handling real-time audio and other tasks. You may experience drop outs, clicks or pops due to buffer underruns. One or more DPC routines that belong to a driver running in your system appear to be executing for too long. One problem may be related to power management, disable CPU throttling settings in Control Panel and BIOS setup. Check for BIOS updates.
LatencyMon has been analyzing your system for 1:10:18 (h:mm:ss) on all processors.


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SYSTEM INFORMATION
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Computer name: DESKTOP-K52VQH3
OS version: Windows 10, 10.0, version 2009, build: 19044 (x64)
Hardware: MS-7D32, Micro-Star International Co., Ltd.
BIOS: 1.70
CPU: GenuineIntel 12th Gen Intel(R) Core(TM) i7-12700K
Logical processors: 20
Processor groups: 1
Processor group size: 20
RAM: 32459 MB total


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CPU SPEED
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Reported CPU speed (WMI): 360 MHz
Reported CPU speed (registry): 3610 MHz

Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.


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MEASURED INTERRUPT TO USER PROCESS LATENCIES
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The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.

Highest measured interrupt to process latency (µs): 944.40
Average measured interrupt to process latency (µs): 5.744426

Highest measured interrupt to DPC latency (µs): 789.40
Average measured interrupt to DPC latency (µs): 2.298662


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REPORTED ISRs
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Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal.

Highest ISR routine execution time (µs): 468.856510
Driver with highest ISR routine execution time: HDAudBus.sys - High Definition Audio Bus Driver, Microsoft Corporation

Highest reported total ISR routine time (%): 0.004022
Driver with highest ISR total time: HDAudBus.sys - High Definition Audio Bus Driver, Microsoft Corporation

Total time spent in ISRs (%) 0.004291

ISR count (execution time <250 µs): 574437
ISR count (execution time 250-500 µs): 0
ISR count (execution time 500-1000 µs): 2
ISR count (execution time 1000-2000 µs): 0
ISR count (execution time 2000-4000 µs): 0
ISR count (execution time >=4000 µs): 0


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REPORTED DPCs
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DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution.

Highest DPC routine execution time (µs): 1060.055402
Driver with highest DPC routine execution time: ntoskrnl.exe - NT Kernel & System, Microsoft Corporation

Highest reported total DPC routine time (%): 0.010624
Driver with highest DPC total execution time: HDAudBus.sys - High Definition Audio Bus Driver, Microsoft Corporation

Total time spent in DPCs (%) 0.031734

DPC count (execution time <250 µs): 3998954
DPC count (execution time 250-500 µs): 0
DPC count (execution time 500-10000 µs): 189
DPC count (execution time 1000-2000 µs): 3
DPC count (execution time 2000-4000 µs): 0
DPC count (execution time >=4000 µs): 0


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REPORTED HARD PAGEFAULTS
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Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution.

NOTE: some processes were hit by hard pagefaults. If these were programs producing audio, they are likely to interrupt the audio stream resulting in dropouts, clicks and pops. Check the Processes tab to see which programs were hit.

Process with highest pagefault count: msedge.exe

Total number of hard pagefaults 22508
Hard pagefault count of hardest hit process: 4245
Number of processes hit: 172


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PER CPU DATA
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CPU 0 Interrupt cycle time (s): 88.005867
CPU 0 ISR highest execution time (µs): 78.167867
CPU 0 ISR total execution time (s): 0.226470
CPU 0 ISR count: 295544
CPU 0 DPC highest execution time (µs): 590.568975
CPU 0 DPC total execution time (s): 12.925524
CPU 0 DPC count: 2601063
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CPU 1 Interrupt cycle time (s): 90.069064
CPU 1 ISR highest execution time (µs): 0.0
CPU 1 ISR total execution time (s): 0.0
CPU 1 ISR count: 0
CPU 1 DPC highest execution time (µs): 63.822161
CPU 1 DPC total execution time (s): 0.000422
CPU 1 DPC count: 120
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CPU 2 Interrupt cycle time (s): 23.051540
CPU 2 ISR highest execution time (µs): 0.0
CPU 2 ISR total execution time (s): 0.0
CPU 2 ISR count: 0
CPU 2 DPC highest execution time (µs): 347.907479
CPU 2 DPC total execution time (s): 0.067996
CPU 2 DPC count: 30894
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CPU 3 Interrupt cycle time (s): 25.750570
CPU 3 ISR highest execution time (µs): 0.0
CPU 3 ISR total execution time (s): 0.0
CPU 3 ISR count: 0
CPU 3 DPC highest execution time (µs): 54.655402
CPU 3 DPC total execution time (s): 0.000770
CPU 3 DPC count: 424
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CPU 4 Interrupt cycle time (s): 22.940007
CPU 4 ISR highest execution time (µs): 0.0
CPU 4 ISR total execution time (s): 0.0
CPU 4 ISR count: 0
CPU 4 DPC highest execution time (µs): 382.332964
CPU 4 DPC total execution time (s): 0.234746
CPU 4 DPC count: 31133
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CPU 5 Interrupt cycle time (s): 14.528120
CPU 5 ISR highest execution time (µs): 0.0
CPU 5 ISR total execution time (s): 0.0
CPU 5 ISR count: 0
CPU 5 DPC highest execution time (µs): 45.856510
CPU 5 DPC total execution time (s): 0.000059
CPU 5 DPC count: 12
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CPU 6 Interrupt cycle time (s): 8.652767
CPU 6 ISR highest execution time (µs): 0.0
CPU 6 ISR total execution time (s): 0.0
CPU 6 ISR count: 0
CPU 6 DPC highest execution time (µs): 103.387258
CPU 6 DPC total execution time (s): 0.013308
CPU 6 DPC count: 7078
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CPU 7 Interrupt cycle time (s): 8.682016
CPU 7 ISR highest execution time (µs): 0.0
CPU 7 ISR total execution time (s): 0.0
CPU 7 ISR count: 0
CPU 7 DPC highest execution time (µs): 64.649861
CPU 7 DPC total execution time (s): 0.000257
CPU 7 DPC count: 23
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CPU 8 Interrupt cycle time (s): 6.563401
CPU 8 ISR highest execution time (µs): 0.0
CPU 8 ISR total execution time (s): 0.0
CPU 8 ISR count: 0
CPU 8 DPC highest execution time (µs): 95.952355
CPU 8 DPC total execution time (s): 0.003962
CPU 8 DPC count: 1962
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CPU 9 Interrupt cycle time (s): 6.327618
CPU 9 ISR highest execution time (µs): 0.0
CPU 9 ISR total execution time (s): 0.0
CPU 9 ISR count: 0
CPU 9 DPC highest execution time (µs): 2.865374
CPU 9 DPC total execution time (s): 0.000003
CPU 9 DPC count: 1
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CPU 10 Interrupt cycle time (s): 6.886954
CPU 10 ISR highest execution time (µs): 0.0
CPU 10 ISR total execution time (s): 0.0
CPU 10 ISR count: 0
CPU 10 DPC highest execution time (µs): 54.088089
CPU 10 DPC total execution time (s): 0.000942
CPU 10 DPC count: 362
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CPU 11 Interrupt cycle time (s): 8.146621
CPU 11 ISR highest execution time (µs): 0.0
CPU 11 ISR total execution time (s): 0.0
CPU 11 ISR count: 0
CPU 11 DPC highest execution time (µs): 137.731856
CPU 11 DPC total execution time (s): 0.004115
CPU 11 DPC count: 471
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CPU 12 Interrupt cycle time (s): 124.251760
CPU 12 ISR highest execution time (µs): 468.856510
CPU 12 ISR total execution time (s): 3.393341
CPU 12 ISR count: 278895
CPU 12 DPC highest execution time (µs): 517.290305
CPU 12 DPC total execution time (s): 9.236086
CPU 12 DPC count: 383889
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CPU 13 Interrupt cycle time (s): 85.581288
CPU 13 ISR highest execution time (µs): 0.0
CPU 13 ISR total execution time (s): 0.0
CPU 13 ISR count: 0
CPU 13 DPC highest execution time (µs): 56.327978
CPU 13 DPC total execution time (s): 0.000272
CPU 13 DPC count: 54
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CPU 14 Interrupt cycle time (s): 4.868491
CPU 14 ISR highest execution time (µs): 0.0
CPU 14 ISR total execution time (s): 0.0
CPU 14 ISR count: 0
CPU 14 DPC highest execution time (µs): 47.426039
CPU 14 DPC total execution time (s): 0.000727
CPU 14 DPC count: 202
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CPU 15 Interrupt cycle time (s): 4.808049
CPU 15 ISR highest execution time (µs): 0.0
CPU 15 ISR total execution time (s): 0.0
CPU 15 ISR count: 0
CPU 15 DPC highest execution time (µs): 14.288643
CPU 15 DPC total execution time (s): 0.000021
CPU 15 DPC count: 6
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CPU 16 Interrupt cycle time (s): 89.851217
CPU 16 ISR highest execution time (µs): 0.0
CPU 16 ISR total execution time (s): 0.0
CPU 16 ISR count: 0
CPU 16 DPC highest execution time (µs): 1060.055402
CPU 16 DPC total execution time (s): 0.416695
CPU 16 DPC count: 70770
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CPU 17 Interrupt cycle time (s): 116.462184
CPU 17 ISR highest execution time (µs): 0.0
CPU 17 ISR total execution time (s): 0.0
CPU 17 ISR count: 0
CPU 17 DPC highest execution time (µs): 1058.590582
CPU 17 DPC total execution time (s): 2.398448
CPU 17 DPC count: 709550
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CPU 18 Interrupt cycle time (s): 91.473199
CPU 18 ISR highest execution time (µs): 0.0
CPU 18 ISR total execution time (s): 0.0
CPU 18 ISR count: 0
CPU 18 DPC highest execution time (µs): 426.460388
CPU 18 DPC total execution time (s): 0.507477
CPU 18 DPC count: 70952
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CPU 19 Interrupt cycle time (s): 93.374626
CPU 19 ISR highest execution time (µs): 0.0
CPU 19 ISR total execution time (s): 0.0
CPU 19 ISR count: 0
CPU 19 DPC highest execution time (µs): 467.376731
CPU 19 DPC total execution time (s): 0.959568
CPU 19 DPC count: 90180
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How can I fix this? I tried re-installing the HD Audio Driver but have the same issue.

Hi,

The Driver in question is provided by your video card manufacturer not the sound card.

This is the interface that provides audio on your HDMI or Display ports.

Have you tried to clean up with DDU ?

MaloK said:

Hi,

The Driver in question is provided by your video card manufacturer not the sound card.

This is the interface that provides audio on your HDMI or Display ports.

Have you tried to clean up with DDU ?

Hi,

Yes, I've tried re-installing the Intel Graphics driver after uninstalling with DDU.

The problem still persists.

ok,

You certainly tried to disable CPU throttle, in addition can you restore default Power schemes

As admin:

Code:

powercfg -restoredefaultschemes

Then go select the high performance power plan and test your rig.