Occasional BSOD - Possibly internet related?

  1. Posts : 2
    Windows 10 x64

    Occasional BSOD - Possibly internet related?

    I have had my computer BSOD 5-6 times in roughly the past 2 weeks. The error on the BSOD is always CRITICAL_PROCESS_DIED, and it typically happens when I am surfing the web. Once, it happened while watching a video file on my drive. Before the BSOD shows up, the computer seems to soft-lock for almost a minute. This started happening after moving the system drive to a SSD. Fresh install of Win 7 upgraded to Win 10. I am unsure if that is relevant, considering I spent maybe a day or two on Win 10 before switching to the SSD combined with the infrequency of the BSOD means I might not have had time to get it before switching... Please ask if any other info is needed, and thank you in advance!
      My Computer

  2. axe0's Avatar
    Posts : 14,792
    Windows 10 Pro

    Hi Omegano,

    I'm very sorry for the delay, there aren't many people in this section.

    Please boot in safe mode and see if the problem persist.
    If the problem does not persist, please do the following:
    open taskmanager and disable everything in the startup tab
    open msconfig > search msconfig and open it
    go to the tab services
    check 'hide microsoft services'
    uncheck every other services
    click appy and click ok
    reboot if asked.

    If the problem does not persist, enable at taskmanager 1 startup item and msconfig 1 service, reboot and see if the problem is there.
    If the problem is still not there, enable another startup item and service and see if the problem is there.
    Keep going until you have found the problem or there is nothing left to enable.
      My Computers


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