Random, frequent, and unpredictable BSODs; Possible WiFi problem


  1. Posts : 4
    Windows 10
       #1

    Random, frequent, and unpredictable BSODs; Possible WiFi problem


    Windows 10 Home Version 21H2 Build 19044.1826 64 bit
    BIOS version: 305
    WiFi Device: RealTek 8822BE Wireless LAN 802.11ac PCI-E NIC

    As of recently, I have been getting completely random and unpredictable BSODs multiple times within a month. This is especially problematic for me since I am an artist and I have already had one file corrupted due to a BSOD occurring while saving a file. The stop code that shows up is always "SYSTEM_EXCEPTION_NOT_HANDLED", and the program that failed is always "wdiwifi.sys". I've noticed however that the BSOD has a tendency to occur either when the laptop is sitting idle or when it is experiencing high WiFi load (my most recent BSOD occurred while using Google Maps with Satellite imagery).

    Here is what I have done so far:
    1. Uninstalled wireless device while making sure to have "Uninstall driver software" checked. Restarted. Reinstalled wireless device as listed on ASUS's website for my laptop model here: ASUS Vivobook S15 S530FA - Support
    2. Updating my bluetooth drivers.
    3. dism /online /cleanup-image /restorehealth in Command Prompt.
    4. sfc /scannow in Command Prompt. Says it found some corrupted system files but BSOD still occurred afterwards.

    Log file: LAPTOP-P4S85GE6-(2022-08-03_15-17-13).zip
      My Computer


  2. Posts : 1,538
    Windows 8.1 Enterprise x64
       #2

    1. Run Driver Verifier Manager through type "verifier" in serach bottom
    2. Check "Create custom settings (for code developers)"
    3. Tick all standard settings and 1 additional setting (NDIS/WIFI verification)
    4. Check "Select driver names from a list"
    5. Tick all 3rd party drivers
    6. Apply changes and reboot computer
      My Computer


  3. Posts : 4
    Windows 10
    Thread Starter
       #3

    Currently running the verifier, will keep you updated if I either get a blue screen or if a long period of time passes (1-3 days) without any results

    - - - Updated - - -

    MrPepka said:
    1. Run Driver Verifier Manager through type "verifier" in serach bottom
    2. Check "Create custom settings (for code developers)"
    3. Tick all standard settings and 1 additional setting (NDIS/WIFI verification)
    4. Check "Select driver names from a list"
    5. Tick all 3rd party drivers
    6. Apply changes and reboot computer
    Yesterday, I ran the verifier for more than 12 hours, but I was unable to produce a blue screen crash, even when I used the computer normally as it was running. Not sure if this means that my drivers are not the culprit.
      My Computer


  4. Posts : 1,538
    Windows 8.1 Enterprise x64
       #4

    Perhaps the Wi-Fi card is damaged
    Are you able to somehow connect to the Internet via a cable and turn off Wi-Fi in your laptop?
      My Computer


  5. Posts : 4
    Windows 10
    Thread Starter
       #5

    No, my laptop does not have an Ethernet port.

    I think I should also mention that this BSOD may potentially be linked to some other problems that I have been having with WiFi on this device for over a year now. Basically, although my laptop is able to connect to networks and stay connected perfectly fine on most occasions, there are times when random outages occur and my system struggles to connect to or even find a wireless network. Inside the WiFi tab in the taskbar, the WiFi option and networks also disappear completely from the window. Whenever an outage like this happens, the following event always shows up in the Event Log:

    Warning: WLAN AutoConfig detected limited connectivity, attempting automatic recovery.

    Recovery Type: 4

    Error Code: 0x0

    Trigger Reason: 7

    IP Family: 0

    Event ID: 4003

    I should mention that I have actually not experienced any problems with my WiFI ever since I ran the Driver Verification program. This might change however, so I will report back if the problem returns (or not).
      My Computer


  6. Posts : 4
    Windows 10
    Thread Starter
       #6

    Well, I have no clue what happened, but after I ran that driver verifier program, the issue has never reoccurred at all since then. My Windows version also updated during that time. I'm not exactly sure what has happened here, but I'm going to mark this post as solved since I'm not experiencing any problems as of now.
      My Computer


 

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