Persistent BSOD: ntosjrbk,exe+417d20

rebelyell said:

as a note i dont open zip files so i have not checked what is in your file.

The zip file is a log file from a tool from here that gathers quite a bit of system information, driver versions, error reporting, crash dumps and more. They are a very valuable asset to troubleshooting BSOD's.

Liebestimme42 said:

Hello! Thanks in advance for any help you're able to provide!

I have a PERSISTENT BSOD (as mentioned in the post title) at the specific address noted. It's been ongoing for months and months. It continues despite:

1. Extensive memory diagnostics (RAM and hard drives)
2. Extensive driver updates
3. Swapping RAM
4. Swapping HD
5. Replacing video card
6. Replacing PSU
7. Updating MOBO BIOS
8. Fresh OS install

I'm at a complete loss.

Windows Version is: 10.0.22000 Build 22000


Matthew

SERENITY-(2022-08-03_12-44-21).zip

How did you test the memory? I question that because you say tested memory extensively but you say ram and hard drives, hard drives arent memory :)

Your blue screens are all over the place, msedge, irq not equal or, watchdog timeouts. My hunch is memory, maybe not bad memory but wrong speed?

************* Path validation summary **************

Executable search path is:
Windows 10 Kernel Version 22000 MP (12 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Edition build lab: 22000.1.amd64fre.co_release.210604-1628
Machine Name:
Kernel base = 0xfffff806`2f400000 PsLoadedModuleList = 0xfffff806`30029730
Debug session time: Tue Aug 2 15:49:58.222 2022 (UTC - 4:00)
System Uptime: 0 days 2:20:24.843
Loading Kernel Symbols
...............................................................
................................................................
................................................................
....................
Loading User Symbols
Loading unloaded module list
.................
For analysis of this file, run !analyze -v
6: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

DPC_WATCHDOG_VIOLATION (133)
The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL
or above.
Arguments:
Arg1: 0000000000000001, The system cumulatively spent an extended period of time at
DISPATCH_LEVEL or above. The offending component can usually be
identified with a stack trace.
Arg2: 0000000000001e00, The watchdog period.
Arg3: fffff80630105330, cast to nt!DPC_WATCHDOG_GLOBAL_TRIAGE_BLOCK, which contains
additional information regarding the cumulative timeout
Arg4: 0000000000000000

Debugging Details:
------------------

*************************************************************************
*** ***
*** ***
*** Either you specified an unqualified symbol, or your debugger ***
*** doesn't have full symbol information. Unqualified symbol ***
*** resolution is turned off by default. Please either specify a ***
*** fully qualified symbol module!symbolname, or enable resolution ***
*** of unqualified symbols by typing ".symopt- 100". Note that ***
*** enabling unqualified symbol resolution with network symbol ***
*** server shares in the symbol path may cause the debugger to ***
*** appear to hang for long periods of time when an incorrect ***
*** symbol name is typed or the network symbol server is down. ***
*** ***
*** For some commands to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: TickPeriods ***
*** ***
*************************************************************************

KEY_VALUES_STRING: 1

Key : Analysis.CPU.mSec
Value: 4061

Key : Analysis.DebugAnalysisManager
Value: Create

Key : Analysis.Elapsed.mSec
Value: 18495

Key : Analysis.Init.CPU.mSec
Value: 827

Key : Analysis.Init.Elapsed.mSec
Value: 16729

Key : Analysis.Memory.CommitPeak.Mb
Value: 89

Key : WER.OS.Branch
Value: co_release

Key : WER.OS.Timestamp
Value: 2021-06-04T16:28:00Z

Key : WER.OS.Version
Value: 10.0.22000.1


FILE_IN_CAB: 080222-51703-01.dmp

BUGCHECK_CODE: 133

BUGCHECK_P1: 1

BUGCHECK_P2: 1e00

BUGCHECK_P3: fffff80630105330

BUGCHECK_P4: 0

DPC_TIMEOUT_TYPE: DPC_QUEUE_EXECUTION_TIMEOUT_EXCEEDED

TRAP_FRAME: ffffdb00e3964560 -- (.trap 0xffffdb00e3964560)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=00000000a83affec rbx=0000000000000000 rcx=ffffdb00e3964770
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff8062f6ce20c rsp=ffffdb00e39646f0 rbp=ffffc90105dde180
r8=ffffc90105f88e00 r9=000000000000000f r10=0000000000000006
r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei ng nz na pe nc
nt!KeYieldProcessorEx+0x1c:
fffff806`2f6ce20c 4883c420 add rsp,20h
Resetting default scope

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT: 1

PROCESS_NAME: PhoneExperienceHost.exe

STACK_TEXT:
ffffc901`05df8dd8 fffff806`2f6b71ef : 00000000`00000133 00000000`00000001 00000000`00001e00 fffff806`30105330 : nt!KeBugCheckEx
ffffc901`05df8de0 fffff806`2f6b6e01 : 00001b94`fe4c243d ffffc901`05dde180 fffff806`2f76ec00 fffff806`2f6b258e : nt!KeAccumulateTicks+0x20f
ffffc901`05df8e50 fffff806`2f6b4fea : ffffc901`05de7200 ffffdb00`e3964560 ffffc901`05de7428 00000000`0000000d : nt!KiUpdateRunTime+0x61
ffffc901`05df8eb0 fffff806`2f6b4dd6 : ffffa40e`96927260 ffffa40e`96927310 00000000`00000000 ffffa40e`98eb1520 : nt!KeClockInterruptNotify+0x11a
ffffc901`05df8f40 fffff806`2f6913d0 : ffffa40e`96927260 fffff806`2f68693c 00000000`00000000 00000000`00000000 : nt!HalpTimerClockIpiRoutine+0x16
ffffc901`05df8f70 fffff806`2f81992a : ffffdb00`e39645e0 ffffa40e`96927260 00000000`00000000 00000000`00000fbf : nt!KiCallInterruptServiceRoutine+0xa0
ffffc901`05df8fb0 fffff806`2f819ef7 : 00000000`00000000 00000000`00000000 00000000`00000000 fffff806`2f819f04 : nt!KiInterruptSubDispatchNoLockNoEtw+0xfa
ffffdb00`e3964560 fffff806`2f6ce20c : 00000000`00000010 00000000`00040202 ffffdb00`e3964718 00000000`00000018 : nt!KiInterruptDispatchNoLockNoEtw+0x37
ffffdb00`e39646f0 fffff806`2f681fca : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KeYieldProcessorEx+0x1c
ffffdb00`e3964720 fffff806`2f680f17 : ffffc901`05dde180 ffffdb00`ffffffff ffff95dc`00000000 00000000`00000000 : nt!KiSearchForNewThreadOnProcessor+0x76a
ffffdb00`e39647d0 fffff806`2f682ac9 : ffffa40e`00000006 00000000`00000008 ffffdb00`e39649b0 00000000`00000000 : nt!KiSwapThread+0x6a7
ffffdb00`e39648b0 fffff806`2f67c9e4 : ffffc901`00000000 fffff806`00000000 000f8067`00000085 00000013`56142c12 : nt!KiCommitThreadWait+0x159
ffffdb00`e3964950 fffff806`2fa8d51b : ffffa40e`a400ab60 00000000`00000006 00000000`00000001 00000000`00000000 : nt!KeWaitForSingleObject+0x234
ffffdb00`e3964a40 fffff806`2fa8d44a : ffffa40e`a4272080 000000e8`b167f908 00000000`00000000 00000276`72277000 : nt!ObWaitForSingleObject+0xbb
ffffdb00`e3964aa0 fffff806`2f82a378 : 00000276`6dc03398 00000000`0000000e ffffdb00`e3964af8 ffffffff`fffe7960 : nt!NtWaitForSingleObject+0x6a
ffffdb00`e3964ae0 00007ffb`ef9440b4 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x28
000000e8`b167f8d8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffb`ef9440b4


SYMBOL_NAME: nt!KeAccumulateTicks+20f

MODULE_NAME: nt

IMAGE_NAME: ntkrnlmp.exe

IMAGE_VERSION: 10.0.22000.832

STACK_COMMAND: .cxr; .ecxr ; kb

BUCKET_ID_FUNC_OFFSET: 20f

FAILURE_BUCKET_ID: 0x133_ISR_nt!KeAccumulateTicks

OS_VERSION: 10.0.22000.1

BUILDLAB_STR: co_release

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {65350307-c3b9-f4b5-8829-4d27e9ff9b06}

Followup: MachineOwner
---------

6: kd> symopt- 100
Couldn't resolve error at 'ymopt- 100'
6: kd> !blackboxntfs

NTFS Blackbox Data

0 Slow I/O Timeout Records Found
0 Oplock Break Timeout Records Found

- - - Updated - - -

tomdsr said:

The zip file is a log file from a tool from here that gathers quite a bit of system information, driver versions, error reporting, crash dumps and more. They are a very valuable asset to troubleshooting BSOD's.




How did you test the memory? I question that because you say tested memory extensively but you say ram and hard drives, hard drives arent memory :)

Your blue screens are all over the place, msedge, irq not equal or, watchdog timeouts. My hunch is memory, maybe not bad memory but wrong speed?

yeah i agree with tomdsr,
after looking through a pile here . i find irql interupt call driver thread errors, pile of memory errors , slow i/o timeouts . so in short im thinking memory issue unless there is a crack in the mobo between the ram and cpu northbridge related. theres alot going on here.

tomdsr said:

The zip file is a log file from a tool from here that gathers quite a bit of system information, driver versions, error reporting, crash dumps and more. They are a very valuable asset to troubleshooting BSOD's.




How did you test the memory? I question that because you say tested memory extensively but you say ram and hard drives, hard drives arent memory :)

Your blue screens are all over the place, msedge, irq not equal or, watchdog timeouts. My hunch is memory, maybe not bad memory but wrong speed?

Sorry for the misnomer of the HD; I meant I'd tested RAM with the native Windows utility and I'd also run chkdsk on the HD.

RAM speed is DDR3200, which (as best I can tell) is what the MOBO is designed to support.

Nothing in the system is overclocked.

- - - Updated - - -

rebelyell said:

It seems like you have done eveything possible. but i have a couple idea's to check.
my question is when you changed psu did you use new cables?
next this may sound odd but and only do this if you use a ssd not a hdd drive ok. asumming you have your pc on a desk take your fist and bang the desk and see if the pc flickers or bsods. the resason i say that is to check if there is a micro crack in your mobo.
as a note i dont open zip files so i have not checked what is in your file.
since you have reinstalled the os. and have same issue it seems it must be hardware if none of the abvove shows or fixes i would be looking at cpu and try reseating it. or cpu issue. ? youve done everything right from what i can see. try what i mentioned above . if you have any overclocking try running default also and see if that helps. you have a new fresh install of windows so i cant see it being a corrupted ntoskrnl file. you could attempt a repair and dism /online /cleanup-image /restorehealth using cmd prompt. also keep checking for updates.


also take a look around the mobo and see if any caps have poped especially around the cpu. it will be slightly domed up if 1 has poped.

Nt operating system kernel bsod

No flickers or bsods from the "fist bang" test.

What are "caps" on the MOBO?

I did use new cables with the new PSU.

Liebestimme42 said:

Sorry for the misnomer of the HD; I meant I'd tested RAM with the native Windows utility and I'd also run chkdsk on the HD.

RAM speed is DDR3200, which (as best I can tell) is what the MOBO is designed to support.

Nothing in the system is overclocked.

- - - Updated - - -



No flickers or bsods from the "fist bang" test.

What are "caps" on the MOBO?

I did use new cables with the new PSU.

These are capacitors (caps), bad ones. bulging at the top

im still looking at things when i have time. i see you have the balanced power plan and forcing throttling even at 100% . you should switch this too high performance power plan. since i see app crashes then blue screen. the one i see alot is lightingservice.exe which i assume is aura lighting which effects ram alot. try setting aura to static for now since you have throttling enabled. i highly recommend high performance with all the drives i see and a cam.
do you use phone link? since it crashes if not using right click and turn off and terminate proccess.
if i remember correctly your ram is running at 2666mhz which is ok for now (default) but go into your bios and set the ram voltage to the specified correct voltage if it is not set already. there may be a setting in the bios to step power down on ram i do not recomend power down. i personally run .05 higher for stability.

Are you using a ps-2 port?
also i see alot plugged into the usb ports and some are using HID generic drivers get all correct drivers.
in the bios look for your usb settings and set them from powering down also.
lets start there.!

Drive: C:
Free Space: 745.5 GB
Total Space: 953.9 GB
File System: NTFS
Model: Samsung SSD 870 EVO 1TB

Drive: D:
Free Space: 429.4 GB
Total Space: 953.9 GB
File System: NTFS
Model: WDC WD1001FALS-00J7B0

Drive: E:
Free Space: 1214.0 GB
Total Space: 1907.7 GB
File System: NTFS
Model: ST2000DM008-2FR102

Drive: F:
Free Space: 378.8 GB
Total Space: 2384.0 GB
File System: NTFS
Model: WDC WD25EZRX-00MMMB0

Drive: G:
Free Space: 5018.9 GB
Total Space: 7630.9 GB
File System: NTFS
Model: WD Elements 25A3 USB Device

Drive: I:
Model: ATAPI iHBS312 2
Driver: C:\WINDOWS\SYSTEM32\DRIVERS\CDROM.SYS, 10.00.22000.0001 (English), 6/5/2021 07:04:44, 196608 bytes

Drive: J:
Model: HL-DT-ST BD-RE WH14NS40
Driver: C:\WINDOWS\SYSTEM32\DRIVERS\CDROM.SYS, 10.00.22000.0001 (English), 6/5/2021 07:04:44, 196608 bytes





Sound Devices
-------------
Description: DELL S2721HN (NVIDIA High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10DE&DEV_009F&SUBSYS_1043887C&REV_1001
Manufacturer ID: N/A
Product ID: N/A
Type: N/A
Driver Name: nvhda64v.sys
Driver Version: 1.3.39.3 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 5/3/2022 7:00:00 PM, 138704 bytes
Other Files:
Driver Provider: NVIDIA Corporation
HW Accel Level: Emulation Only
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: DELL S2721HN (NVIDIA High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10DE&DEV_009F&SUBSYS_1043887C&REV_1001
Manufacturer ID: N/A
Product ID: N/A
Type: N/A
Driver Name: nvhda64v.sys
Driver Version: 1.3.39.3 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 5/3/2022 7:00:00 PM, 138704 bytes
Other Files:
Driver Provider: NVIDIA Corporation
HW Accel Level: Emulation Only
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: DELL S2721HN (NVIDIA High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10DE&DEV_009F&SUBSYS_1043887C&REV_1001
Manufacturer ID: N/A
Product ID: N/A
Type: N/A
Driver Name: nvhda64v.sys
Driver Version: 1.3.39.3 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 5/3/2022 7:00:00 PM, 138704 bytes
Other Files:
Driver Provider: NVIDIA Corporation
HW Accel Level: Emulation Only
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Digital Audio (S/PDIF) (High Definition Audio Device)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_1168&SUBSYS_10438723&REV_1001
Manufacturer ID: N/A
Product ID: N/A
Type: N/A
Driver Name: HdAudio.sys
Driver Version: 10.0.22000.1 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 6/4/2021 7:00:00 PM, 520192 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Emulation Only
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Speakers (Focusrite USB Audio)
Default Sound Playback: Yes
Default Voice Playback: No
Hardware ID: FocusriteUSB\Audio&Adapter
Manufacturer ID: N/A
Product ID: N/A
Type: N/A
Driver Name: FocusriteUsbAudio.sys
Driver Version: 4.102.4.735 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 5/19/2022 7:00:00 PM, 97952 bytes
Other Files:
Driver Provider: Focusrite Audio Engineering, Ltd.
HW Accel Level: Emulation Only
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Speakers (Jabra Link 380)
Default Sound Playback: No
Default Voice Playback: Yes
Hardware ID: USB\VID_0B0E&PID_24C7&REV_0110&MI_00
Manufacturer ID: N/A
Product ID: N/A
Type: N/A
Driver Name: USBAUDIO.sys
Driver Version: 10.0.22000.653 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 4/27/2022 7:00:00 PM, 266240 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Emulation Only
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
Description: Analogue 1 + 2 (Focusrite USB Audio)
Default Sound Capture: No
Default Voice Capture: No
Driver Name: FocusriteUsbAudio.sys
Driver Version: 4.102.4.735 (English)
Driver Attributes: Final Retail
Date and Size: 5/19/2022 7:00:00 PM, 97952 bytes
Cap Flags: 0x0
Format Flags: 0x0

Description: Microphone (HD Pro Webcam C920)
Default Sound Capture: No
Default Voice Capture: No
Driver Name: USBAUDIO.sys
Driver Version: 10.0.22000.653 (English)
Driver Attributes: Final Retail
Date and Size: 4/27/2022 7:00:00 PM, 266240 bytes
Cap Flags: 0x0
Format Flags: 0x0

Description: Microphone (Jabra Link 380)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: USBAUDIO.sys
Driver Version: 10.0.22000.653 (English)
Driver Attributes: Final Retail
Date and Size: 4/27/2022 7:00:00 PM, 266240 bytes
Cap Flags: 0x0
Format Flags: 0x0

---------------------
Video Capture Devices
Number of Devices: 1
---------------------
FriendlyName: HD Pro Webcam C920
Category: Camera
SymbolicLink: \\?\usb#vid_046d&pid_0892&mi_00#7&2ea666a5&0&0000#{e5323777-f976-4f5b-9b55-b94699c46e44}\global
Location: n/a
Rotation: n/a
SensorOrientation: 0
Manufacturer: Logitech
HardwareID: USB\VID_046D&PID_0892&REV_0019&MI_00,USB\VID_046D&PID_0892&MI_00
DriverDesc: HD Pro Webcam C920
DriverProvider: Logitech
DriverVersion: 1.4.40.0
DriverDateEnglish: 4/27/2021 00:00:00
DriverDateLocalized: 4/27/2021 12:00:00 AM
Service: usbvideo
Class: Image
DevNodeStatus: 180200A[DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
ContainerId: {6B11DB4A-A1BF-55B9-A2FE-1C949BF6A378}
ProblemCode: No Problem
BusReportedDeviceDesc: HD Pro Webcam C920
Parent: USB\VID_046D&PID_0892\2D7154EF
DriverProblemDesc: n/a
UpperFilters: n/a
LowerFilters: n/a
Stack: \Driver\ksthunk,\Driver\usbvideo,\Driver\AiCharger,\Driver\usbccgp
ContainerCategory: Imaging
SensorGroupID: n/a
MFT0: n/a
DMFT: n/a
CustomCaptureSource: n/a
DependentStillCapture: n/a
EnablePlatformDMFT: n/a
DMFTChain: n/a
EnableDshowRedirection: n/a
FrameServerEnabled: n/a
AnalogProviders: n/a
MSXUCapability: n/a
ProfileIDs: n/a

-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Jabra Link 380
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x0B0E, 0x24C7
FF Driver: n/a

Device Name: AMD SR4 lamplight Control
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x2516, 0x0051
FF Driver: n/a

Device Name: AMD SR4 lamplight Control
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x2516, 0x0051
FF Driver: n/a

Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
FF Driver: n/a

Device Name: Jabra Link 380
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x0B0E, 0x24C7
FF Driver: n/a

Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
FF Driver: n/a

Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
FF Driver: n/a

Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
FF Driver: n/a

Device Name: CYRM02p0303h00E0r0100
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x2516, 0x0051
FF Driver: n/a

Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
FF Driver: n/a

Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
FF Driver: n/a

Device Name: Corsair composite virtual input device
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x1B1C, 0x1BF0
FF Driver: n/a

Device Name: Jabra Link 380
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x0B0E, 0x24C7
FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub (USB 3.0)
| Vendor/Product ID: 0x1022, 0x43D5
| Matching Device ID: USB\ROOT_HUB30
| Service: USBHUB3
| Driver: USBHUB3.SYS, 11/4/2021 09:17:25, 696656 bytes
|
+-+ USB Composite Device
| | Vendor/Product ID: 0x2516, 0x0051
| | Location: Port_#0014.Hub_#0001
| | Matching Device ID: USB\COMPOSITE
| | Service: usbccgp
| | Driver: usbccgp.sys, 6/5/2021 07:04:46, 221512 bytes
| |
| +-+ USB Input Device
| | | Vendor/Product ID: 0x2516, 0x0051
| | | Location: 0001.0000.0000.014.000.000.000.000.000
| | | Matching Device ID: USB\Class_03&SubClass_01
| | | Service: HidUsb
| | | Driver: hidusb.sys, 6/5/2021 07:04:46, 73728 bytes
| | | Driver: hidclass.sys, 6/5/2021 07:04:46, 274432 bytes
| | | Driver: hidparse.sys, 6/5/2021 07:04:46, 77824 bytes
| | |
| | +-+ HID Keyboard Device
| | | | Vendor/Product ID: 0x2516, 0x0051
| | | | Matching Device ID: HID_DEVICE_SYSTEM_KEYBOARD
| | | | Service: kbdhid
| | | | Driver: kbdhid.sys, 6/28/2022 20:35:21, 69632 bytes
| | | | Driver: kbdclass.sys, 6/28/2022 20:35:21, 91488 bytes
| |
+-+ USB Composite Device
| | Vendor/Product ID: 0x046D, 0xC52B
| | Location: Port_#0009.Hub_#0001
| | Matching Device ID: USB\COMPOSITE
| | Service: usbccgp
| | Driver: usbccgp.sys, 6/5/2021 07:04:46, 221512 bytes
| |
| +-+ Logitech USB Input Device
| | | Vendor/Product ID: 0x046D, 0xC52B
| | | Location: 0001.0000.0000.009.000.000.000.000.000
| | | Matching Device ID: usb\vid_046d&pid_c52b&mi_00
| | | Service: HidUsb
| | | Driver: hidusb.sys, 6/5/2021 07:04:46, 73728 bytes
| | | Driver: hidclass.sys, 6/5/2021 07:04:46, 274432 bytes
| | | Driver: hidparse.sys, 6/5/2021 07:04:46, 77824 bytes
| | | Driver: LogiLDA.DLL, 8/30/2021 22:01:52, 3831808 bytes
| | | Driver: LdaCx2.dll, 8/30/2021 22:01:50, 2477536 bytes
| | | Driver: msvcp110.dll, 11/5/2012 23:26:22, 661456 bytes
| | | Driver: msvcr110.dll, 11/5/2012 23:26:22, 849360 bytes
| | | Driver: vccorlib110.dll, 11/5/2012 23:26:22, 354264 bytes
| | |
| | +-+ HID Keyboard Device
| | | | Vendor/Product ID: 0x046D, 0xC52B
| | | | Matching Device ID: HID_DEVICE_SYSTEM_KEYBOARD
| | | | Service: kbdhid
| | | | Driver: kbdhid.sys, 6/28/2022 20:35:21, 69632 bytes
| | | | Driver: kbdclass.sys, 6/28/2022 20:35:21, 91488 bytes
| | |
| +-+ USB Input Device
| | | Vendor/Product ID: 0x046D, 0xC52B
| | | Location: 0001.0000.0000.009.000.000.000.000.000
| | | Matching Device ID: USB\Class_03&SubClass_01
| | | Service: HidUsb
| | | Driver: hidusb.sys, 6/5/2021 07:04:46, 73728 bytes
| | | Driver: hidclass.sys, 6/5/2021 07:04:46, 274432 bytes
| | | Driver: hidparse.sys, 6/5/2021 07:04:46, 77824 bytes
| | |
| | +-+ HID-compliant mouse
| | | | Vendor/Product ID: 0x046D, 0xC52B
| | | | Matching Device ID: HID_DEVICE_SYSTEM_MOUSE
| | | | Service: mouhid
| | | | Driver: mouhid.sys, 6/28/2022 20:35:21, 65536 bytes
| | | | Driver: mouclass.sys, 6/28/2022 20:35:21, 91488 bytes

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ HID Keyboard Device
| Vendor/Product ID: 0x1B1C, 0x0000
| Matching Device ID: HID_DEVICE_SYSTEM_KEYBOARD
| Service: kbdhid
| Driver: kbdhid.sys, 6/28/2022 20:35:21, 69632 bytes
| Driver: kbdclass.sys, 6/28/2022 20:35:21, 91488 bytes
|
+ HID Keyboard Device
| Vendor/Product ID: 0x1B1C, 0x0000
| Matching Device ID: HID_DEVICE_SYSTEM_KEYBOARD
| Service: kbdhid
| Driver: kbdhid.sys, 6/28/2022 20:35:21, 69632 bytes
| Driver: kbdclass.sys, 6/28/2022 20:35:21, 91488 bytes
|
+ HID-compliant mouse
| Vendor/Product ID: 0x1B1C, 0x0000
| Matching Device ID: HID_DEVICE_SYSTEM_MOUSE
| Service: mouhid
| Driver: mouhid.sys, 6/28/2022 20:35:21, 65536 bytes
| Driver: mouclass.sys, 6/28/2022 20:35:21, 91488 bytes
|
+ HID-compliant mouse
| Vendor/Product ID: 0x1B1C, 0x0000
| Matching Device ID: HID_DEVICE_SYSTEM_MOUSE
| Service: mouhid
| Driver: mouhid.sys, 6/28/2022 20:35:21, 65536 bytes
| Driver: mouclass.sys, 6/28/2022 20:35:21, 91488 bytes


it looked as if you have your monitor or desktop set as stretch to fit which is not support giving your dell monitor connected as dvi is not supported. also try to get the dell monitor driver instead of generic pnp monitor.

HDR is not supported make sure youur gpu isnt set too use HDR

- - - Updated - - -

AMD SR4 lamplight Control . ill assume you have a rgb wraith? for this. if you have asus aura also there could be a software conflict.

- - - Updated - - -

so if you have aura and AMD SR4 lamplight Control and lightingservice.exe all running would explain why lighting service app crashes then bluescreens.

- - - Updated - - -

heres an example of aura. and how it interacts with ram and the rom chip. i have auro on another operating system as i dual boot 2. but the aura software is on the other os. so if want to change aura i boot into the other os and change it and then boot into win 10 and it stays the same since it programs the rom chip.

rebelyell said:

im still looking at things when i have time. i see you have the balanced power plan and forcing throttling even at 100% . you should switch this too high performance power plan. since i see app crashes then blue screen. the one i see alot is lightingservice.exe which i assume is aura lighting which effects ram alot. try setting aura to static for now since you have throttling enabled. i highly recommend high performance with all the drives i see and a cam.
do you use phone link? since it crashes if not using right click and turn off and terminate proccess.
if i remember correctly your ram is running at 2666mhz which is ok for now (default) but go into your bios and set the ram voltage to the specified correct voltage if it is not set already. there may be a setting in the bios to step power down on ram i do not recomend power down. i personally run .05 higher for stability.

Are you using a ps-2 port?
also i see alot plugged into the usb ports and some are using HID generic drivers get all correct drivers.
in the bios look for your usb settings and set them from powering down also.
lets start there.!

Drive: C:
Free Space: 745.5 GB
Total Space: 953.9 GB
File System: NTFS
Model: Samsung SSD 870 EVO 1TB

Drive: D:
Free Space: 429.4 GB
Total Space: 953.9 GB
File System: NTFS
Model: WDC WD1001FALS-00J7B0

Drive: E:
Free Space: 1214.0 GB
Total Space: 1907.7 GB
File System: NTFS
Model: ST2000DM008-2FR102

Drive: F:
Free Space: 378.8 GB
Total Space: 2384.0 GB
File System: NTFS
Model: WDC WD25EZRX-00MMMB0

Drive: G:
Free Space: 5018.9 GB
Total Space: 7630.9 GB
File System: NTFS
Model: WD Elements 25A3 USB Device

Drive: I:
Model: ATAPI iHBS312 2
Driver: C:\WINDOWS\SYSTEM32\DRIVERS\CDROM.SYS, 10.00.22000.0001 (English), 6/5/2021 07:04:44, 196608 bytes

Drive: J:
Model: HL-DT-ST BD-RE WH14NS40
Driver: C:\WINDOWS\SYSTEM32\DRIVERS\CDROM.SYS, 10.00.22000.0001 (English), 6/5/2021 07:04:44, 196608 bytes





Sound Devices
-------------
Description: DELL S2721HN (NVIDIA High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10DE&DEV_009F&SUBSYS_1043887C&REV_1001
Manufacturer ID: N/A
Product ID: N/A
Type: N/A
Driver Name: nvhda64v.sys
Driver Version: 1.3.39.3 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 5/3/2022 7:00:00 PM, 138704 bytes
Other Files:
Driver Provider: NVIDIA Corporation
HW Accel Level: Emulation Only
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: DELL S2721HN (NVIDIA High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10DE&DEV_009F&SUBSYS_1043887C&REV_1001
Manufacturer ID: N/A
Product ID: N/A
Type: N/A
Driver Name: nvhda64v.sys
Driver Version: 1.3.39.3 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 5/3/2022 7:00:00 PM, 138704 bytes
Other Files:
Driver Provider: NVIDIA Corporation
HW Accel Level: Emulation Only
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: DELL S2721HN (NVIDIA High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10DE&DEV_009F&SUBSYS_1043887C&REV_1001
Manufacturer ID: N/A
Product ID: N/A
Type: N/A
Driver Name: nvhda64v.sys
Driver Version: 1.3.39.3 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 5/3/2022 7:00:00 PM, 138704 bytes
Other Files:
Driver Provider: NVIDIA Corporation
HW Accel Level: Emulation Only
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Digital Audio (S/PDIF) (High Definition Audio Device)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_1168&SUBSYS_10438723&REV_1001
Manufacturer ID: N/A
Product ID: N/A
Type: N/A
Driver Name: HdAudio.sys
Driver Version: 10.0.22000.1 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 6/4/2021 7:00:00 PM, 520192 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Emulation Only
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Speakers (Focusrite USB Audio)
Default Sound Playback: Yes
Default Voice Playback: No
Hardware ID: FocusriteUSB\Audio&Adapter
Manufacturer ID: N/A
Product ID: N/A
Type: N/A
Driver Name: FocusriteUsbAudio.sys
Driver Version: 4.102.4.735 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 5/19/2022 7:00:00 PM, 97952 bytes
Other Files:
Driver Provider: Focusrite Audio Engineering, Ltd.
HW Accel Level: Emulation Only
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Speakers (Jabra Link 380)
Default Sound Playback: No
Default Voice Playback: Yes
Hardware ID: USB\VID_0B0E&PID_24C7&REV_0110&MI_00
Manufacturer ID: N/A
Product ID: N/A
Type: N/A
Driver Name: USBAUDIO.sys
Driver Version: 10.0.22000.653 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 4/27/2022 7:00:00 PM, 266240 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Emulation Only
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
Description: Analogue 1 + 2 (Focusrite USB Audio)
Default Sound Capture: No
Default Voice Capture: No
Driver Name: FocusriteUsbAudio.sys
Driver Version: 4.102.4.735 (English)
Driver Attributes: Final Retail
Date and Size: 5/19/2022 7:00:00 PM, 97952 bytes
Cap Flags: 0x0
Format Flags: 0x0

Description: Microphone (HD Pro Webcam C920)
Default Sound Capture: No
Default Voice Capture: No
Driver Name: USBAUDIO.sys
Driver Version: 10.0.22000.653 (English)
Driver Attributes: Final Retail
Date and Size: 4/27/2022 7:00:00 PM, 266240 bytes
Cap Flags: 0x0
Format Flags: 0x0

Description: Microphone (Jabra Link 380)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: USBAUDIO.sys
Driver Version: 10.0.22000.653 (English)
Driver Attributes: Final Retail
Date and Size: 4/27/2022 7:00:00 PM, 266240 bytes
Cap Flags: 0x0
Format Flags: 0x0

---------------------
Video Capture Devices
Number of Devices: 1
---------------------
FriendlyName: HD Pro Webcam C920
Category: Camera
SymbolicLink: \\?\usb#vid_046d&pid_0892&mi_00#7&2ea666a5&0&0000#{e5323777-f976-4f5b-9b55-b94699c46e44}\global
Location: n/a
Rotation: n/a
SensorOrientation: 0
Manufacturer: Logitech
HardwareID: USB\VID_046D&PID_0892&REV_0019&MI_00,USB\VID_046D&PID_0892&MI_00
DriverDesc: HD Pro Webcam C920
DriverProvider: Logitech
DriverVersion: 1.4.40.0
DriverDateEnglish: 4/27/2021 00:00:00
DriverDateLocalized: 4/27/2021 12:00:00 AM
Service: usbvideo
Class: Image
DevNodeStatus: 180200A[DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
ContainerId: {6B11DB4A-A1BF-55B9-A2FE-1C949BF6A378}
ProblemCode: No Problem
BusReportedDeviceDesc: HD Pro Webcam C920
Parent: USB\VID_046D&PID_0892\2D7154EF
DriverProblemDesc: n/a
UpperFilters: n/a
LowerFilters: n/a
Stack: \Driver\ksthunk,\Driver\usbvideo,\Driver\AiCharger,\Driver\usbccgp
ContainerCategory: Imaging
SensorGroupID: n/a
MFT0: n/a
DMFT: n/a
CustomCaptureSource: n/a
DependentStillCapture: n/a
EnablePlatformDMFT: n/a
DMFTChain: n/a
EnableDshowRedirection: n/a
FrameServerEnabled: n/a
AnalogProviders: n/a
MSXUCapability: n/a
ProfileIDs: n/a

-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Jabra Link 380
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x0B0E, 0x24C7
FF Driver: n/a

Device Name: AMD SR4 lamplight Control
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x2516, 0x0051
FF Driver: n/a

Device Name: AMD SR4 lamplight Control
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x2516, 0x0051
FF Driver: n/a

Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
FF Driver: n/a

Device Name: Jabra Link 380
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x0B0E, 0x24C7
FF Driver: n/a

Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
FF Driver: n/a

Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
FF Driver: n/a

Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
FF Driver: n/a

Device Name: CYRM02p0303h00E0r0100
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x2516, 0x0051
FF Driver: n/a

Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
FF Driver: n/a

Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
FF Driver: n/a

Device Name: Corsair composite virtual input device
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x1B1C, 0x1BF0
FF Driver: n/a

Device Name: Jabra Link 380
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x0B0E, 0x24C7
FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub (USB 3.0)
| Vendor/Product ID: 0x1022, 0x43D5
| Matching Device ID: USB\ROOT_HUB30
| Service: USBHUB3
| Driver: USBHUB3.SYS, 11/4/2021 09:17:25, 696656 bytes
|
+-+ USB Composite Device
| | Vendor/Product ID: 0x2516, 0x0051
| | Location: Port_#0014.Hub_#0001
| | Matching Device ID: USB\COMPOSITE
| | Service: usbccgp
| | Driver: usbccgp.sys, 6/5/2021 07:04:46, 221512 bytes
| |
| +-+ USB Input Device
| | | Vendor/Product ID: 0x2516, 0x0051
| | | Location: 0001.0000.0000.014.000.000.000.000.000
| | | Matching Device ID: USB\Class_03&SubClass_01
| | | Service: HidUsb
| | | Driver: hidusb.sys, 6/5/2021 07:04:46, 73728 bytes
| | | Driver: hidclass.sys, 6/5/2021 07:04:46, 274432 bytes
| | | Driver: hidparse.sys, 6/5/2021 07:04:46, 77824 bytes
| | |
| | +-+ HID Keyboard Device
| | | | Vendor/Product ID: 0x2516, 0x0051
| | | | Matching Device ID: HID_DEVICE_SYSTEM_KEYBOARD
| | | | Service: kbdhid
| | | | Driver: kbdhid.sys, 6/28/2022 20:35:21, 69632 bytes
| | | | Driver: kbdclass.sys, 6/28/2022 20:35:21, 91488 bytes
| |
+-+ USB Composite Device
| | Vendor/Product ID: 0x046D, 0xC52B
| | Location: Port_#0009.Hub_#0001
| | Matching Device ID: USB\COMPOSITE
| | Service: usbccgp
| | Driver: usbccgp.sys, 6/5/2021 07:04:46, 221512 bytes
| |
| +-+ Logitech USB Input Device
| | | Vendor/Product ID: 0x046D, 0xC52B
| | | Location: 0001.0000.0000.009.000.000.000.000.000
| | | Matching Device ID: usb\vid_046d&pid_c52b&mi_00
| | | Service: HidUsb
| | | Driver: hidusb.sys, 6/5/2021 07:04:46, 73728 bytes
| | | Driver: hidclass.sys, 6/5/2021 07:04:46, 274432 bytes
| | | Driver: hidparse.sys, 6/5/2021 07:04:46, 77824 bytes
| | | Driver: LogiLDA.DLL, 8/30/2021 22:01:52, 3831808 bytes
| | | Driver: LdaCx2.dll, 8/30/2021 22:01:50, 2477536 bytes
| | | Driver: msvcp110.dll, 11/5/2012 23:26:22, 661456 bytes
| | | Driver: msvcr110.dll, 11/5/2012 23:26:22, 849360 bytes
| | | Driver: vccorlib110.dll, 11/5/2012 23:26:22, 354264 bytes
| | |
| | +-+ HID Keyboard Device
| | | | Vendor/Product ID: 0x046D, 0xC52B
| | | | Matching Device ID: HID_DEVICE_SYSTEM_KEYBOARD
| | | | Service: kbdhid
| | | | Driver: kbdhid.sys, 6/28/2022 20:35:21, 69632 bytes
| | | | Driver: kbdclass.sys, 6/28/2022 20:35:21, 91488 bytes
| | |
| +-+ USB Input Device
| | | Vendor/Product ID: 0x046D, 0xC52B
| | | Location: 0001.0000.0000.009.000.000.000.000.000
| | | Matching Device ID: USB\Class_03&SubClass_01
| | | Service: HidUsb
| | | Driver: hidusb.sys, 6/5/2021 07:04:46, 73728 bytes
| | | Driver: hidclass.sys, 6/5/2021 07:04:46, 274432 bytes
| | | Driver: hidparse.sys, 6/5/2021 07:04:46, 77824 bytes
| | |
| | +-+ HID-compliant mouse
| | | | Vendor/Product ID: 0x046D, 0xC52B
| | | | Matching Device ID: HID_DEVICE_SYSTEM_MOUSE
| | | | Service: mouhid
| | | | Driver: mouhid.sys, 6/28/2022 20:35:21, 65536 bytes
| | | | Driver: mouclass.sys, 6/28/2022 20:35:21, 91488 bytes

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ HID Keyboard Device
| Vendor/Product ID: 0x1B1C, 0x0000
| Matching Device ID: HID_DEVICE_SYSTEM_KEYBOARD
| Service: kbdhid
| Driver: kbdhid.sys, 6/28/2022 20:35:21, 69632 bytes
| Driver: kbdclass.sys, 6/28/2022 20:35:21, 91488 bytes
|
+ HID Keyboard Device
| Vendor/Product ID: 0x1B1C, 0x0000
| Matching Device ID: HID_DEVICE_SYSTEM_KEYBOARD
| Service: kbdhid
| Driver: kbdhid.sys, 6/28/2022 20:35:21, 69632 bytes
| Driver: kbdclass.sys, 6/28/2022 20:35:21, 91488 bytes
|
+ HID-compliant mouse
| Vendor/Product ID: 0x1B1C, 0x0000
| Matching Device ID: HID_DEVICE_SYSTEM_MOUSE
| Service: mouhid
| Driver: mouhid.sys, 6/28/2022 20:35:21, 65536 bytes
| Driver: mouclass.sys, 6/28/2022 20:35:21, 91488 bytes
|
+ HID-compliant mouse
| Vendor/Product ID: 0x1B1C, 0x0000
| Matching Device ID: HID_DEVICE_SYSTEM_MOUSE
| Service: mouhid
| Driver: mouhid.sys, 6/28/2022 20:35:21, 65536 bytes
| Driver: mouclass.sys, 6/28/2022 20:35:21, 91488 bytes


it looked as if you have your monitor or desktop set as stretch to fit which is not support giving your dell monitor connected as dvi is not supported. also try to get the dell monitor driver instead of generic pnp monitor.

HDR is not supported make sure youur gpu isnt set too use HDR

- - - Updated - - -

AMD SR4 lamplight Control . ill assume you have a rgb wraith? for this. if you have asus aura also there could be a software conflict.

- - - Updated - - -

so if you have aura and AMD SR4 lamplight Control and lightingservice.exe all running would explain why lighting service app crashes then bluescreens.

- - - Updated - - -

heres an example of aura. and how it interacts with ram and the rom chip. i have auro on another operating system as i dual boot 2. but the aura software is on the other os. so if want to change aura i boot into the other os and change it and then boot into win 10 and it stays the same since it programs the rom chip.

Wow! Thanks so much for looking so deeply into this for me; I appreciate it tremendously!

Do you recommend doing all of the things you suggest at once or doing them incrementally?

Also, can you suggest where to efficiently find the OEM drivers for the items you mentioned?

Also, when I went into Device Manager I noticed the Ryzen drivers were flagged. Attached is a screenshot of that; any thoughts?

Again . . . thanks SO much!


Matthew

- - - Updated - - -

Update: got the processors' drivers sorted. Not sure if they had / could have had anything to do with my problems, but they're now not an issue.