Windows 10: A couple of BSODs, different error-codes


  1. Posts : 5
    Microsoft Windows 10 Pro 64-bit 10240 Multiprocessor Free
       27 Aug 2015 #1

    A couple of BSODs, different error-codes


    Hi TenForums

    I updated my 8.1 Pro laptop to 10 Pro a couple of weeks ago, and so far I really like what I see.
    The only nasty bit about W10 so far has been these BSODs happening every once in a while. After the first few I decided I might need to reset my pc, so I followed the instructions found here, except I didn't really fancy removing my files, so I made it keep those.
    This was last weekend and throughout this week I think I've had three BSODs. If I remember correctly one was something about a bad header, another about a bad driver and the last was something that wasn't less or equal to something (or at least something along those lines).
    I hope you can help me figure out what's causing these errors
    I've attached the debug-zip.

    /kjonas65
      My ComputerSystem Spec


  2. Posts : 11,542
    Windows 10 Pro
       27 Aug 2015 #2

    Hi kjonas65,

    Welcome to the 10forums.

    Your wifi and graphics drivers have caused the bluescreens.
    Please check your manufacturer for driver updates.

    Your graphics driver date
    Code:
    2: kd> lmvm igdkmd64start             end                 module name
    fffff801`fcfe0000 fffff801`fd396000   igdkmd64 T (no symbols)           
        Loaded symbol image file: igdkmd64.sys
        Image path: \SystemRoot\system32\DRIVERS\igdkmd64.sys
        Image name: igdkmd64.sys
        Timestamp:        Sat Jul 11 02:37:09 2015 (55A06535)
        CheckSum:         0039F7B2
        ImageSize:        003B6000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Your wifi driver date
    Code:
    2: kd> lmvm bcmwl63astart             end                 module name
    fffff801`fe620000 fffff801`fed65000   bcmwl63a   (deferred)             
        Image path: \SystemRoot\system32\DRIVERS\bcmwl63a.sys
        Image name: bcmwl63a.sys
        Timestamp:        Fri Oct 31 20:18:04 2014 (5453E06C)
        CheckSum:         0074A33B
        ImageSize:        00745000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My ComputersSystem Spec


  3. Posts : 5
    Microsoft Windows 10 Pro 64-bit 10240 Multiprocessor Free
    Thread Starter
       27 Aug 2015 #3

    Hi axe0

    Thank you for your quick reply. The date of my HD Graphics 4000 driver matches with the one you posted above, but that isn't the case with my wi-fi driver (Broadcom 802.11n-driver says 2nd June 2013 in device management). Am I looking at the wrong driver?

    /kjonas65
      My ComputerSystem Spec


  4. Posts : 11,542
    Windows 10 Pro
       27 Aug 2015 #4

    Please check your windows updates history.
    I think windows updates has installed a driver that is not meant for your laptop but windows updates thinks it does.
      My ComputersSystem Spec


  5. Posts : 5
    Microsoft Windows 10 Pro 64-bit 10240 Multiprocessor Free
    Thread Starter
       28 Aug 2015 #5

    I installed the latest driver from Intel (which turned out to be exactly the same as the one I already had).
    I looked at the Broadcom site, but I don't really know which file to download, since they're all named "Linux ..."

    I've attached my list of updates from Windows Update, but I don't see anything suspicious in there

    /kjonas65
      My ComputerSystem Spec


  6. Posts : 11,542
    Windows 10 Pro
       28 Aug 2015 #6

    kjonas65 said: View Post
    Hi axe0

    Thank you for your quick reply. The date of my HD Graphics 4000 driver matches with the one you posted above, but that isn't the case with my wi-fi driver (Broadcom 802.11n-driver says 2nd June 2013 in device management). Am I looking at the wrong driver?

    /kjonas65
    I don't think you're looking at the wrong driver.
    Try to install the wifi driver.
      My ComputersSystem Spec


  7. Posts : 5
    Microsoft Windows 10 Pro 64-bit 10240 Multiprocessor Free
    Thread Starter
       30 Aug 2015 #7

    Hi again, sorry for the wait

    When I try "update driver" in device management, it says I already have the newest one. And I can't find any windows-drivers on the Broadcom website (as mentioned in my earlier post). Do you know where I should look for a new driver?
    I also tried Lenovo's support site, but they didn't have any wi-fi drivers for Win10, and the one they had for Win8 is older than mine.

    I haven't had any BSODs the last couple of days, so maybe the problem disappeared by itself?

    /kjonas65
      My ComputerSystem Spec


  8. Posts : 11,542
    Windows 10 Pro
       30 Aug 2015 #8

    Updating drivers in the device manager isn't the way to update drivers, it will in many cases say that there are no driver updates available.

    Updating the graphics driver probably did the trick, I guess the driver would have been corrupted.

    With 'try to install the wifi driver' I meant to install the driver from your manufacturer , but if you're not having bluescreens I would leave it.
      My ComputersSystem Spec


  9. Posts : 5
    Microsoft Windows 10 Pro 64-bit 10240 Multiprocessor Free
    Thread Starter
       30 Aug 2015 #9

    I'll leave it be a couple of days, and see if any more errors appear
    Thanks alot
      My ComputerSystem Spec


  10. Posts : 11,542
    Windows 10 Pro
       30 Aug 2015 #10

    Keep us posted
      My ComputersSystem Spec


 

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