Blue Screen of Death before and after replacing hard drive


  1. Posts : 1
    Windows 10
       #1

    Blue Screen of Death before and after replacing hard drive


    I have an MSI Ge66 Raider that I use primarily for gaming. I started having consistent issues with my pc giving me the blue screen of death until it eventually got stuck in a boot loop. I tried reinstalling windows but was having the same issue. I tried several youtube tutorials to resolve the issue, but eventually determined that the best course of action would be to replace the hard drive. I did so and am still having the same issue with the bsod. I am hoping that someone can point me in the right direction to resolve the issue.
    Blue Screen of Death before and after replacing hard drive Attached Files
      My Computer


  2. Posts : 2,800
    Windows 7 Pro
       #2

    Hi,

    The message indicates:
    One possible cause of this bug check is depletion of nonpaged pool memory. If the nonpaged pool memory is completely depleted, this error can stop the system. However, during the indexing process, if the amount of available nonpaged pool memory is very low, another kernel-mode driver requiring nonpaged pool memory can also trigger this error.

    Resolution:
    To resolve a nonpaged pool memory depletion problem: Add new physical memory to the computer. This will increase the quantity of nonpaged pool memory available to the kernel.

    I would start by re-seating all memory banks cards then, Personally:

    I would try to test the memory: With a popular bootable RAM testing utility.
      My Computers


  3. Posts : 41,413
    windows 10 professional version 1607 build 14393.969 64 bit
       #3

    In addition to RAM testing as MaloK commented.

    It's a fresh clean install with rivetnetwork problems.

    Were the chipset drivers reinstalled and checked to see if they are up to date?
    Had you attempted to install the Nvidia GPU drivers?

    Consider another clean install to see if there are any more bugcheck 34 errors.

    Upgrade the BIOS to the most up to date version.


    Code:
    Event[651]:
      Log Name: System
      Source: Killer Network Service
      Date: 2022-06-06T15:51:48.8130000Z
      Event ID: 16
      Task: Configuration Files
      Level: Error
      Opcode: Info
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: DESKTOP-8CURDD6
      Description: 
    Error Extracting Config file from Structured Storage at C:\ProgramData\RivetNetworks\Killer\ConfigurationFiles\rn.stg with reason Error File Does not Exist
    
    Event[652]:
      Log Name: System
      Source: Killer Network Service
      Date: 2022-06-06T15:51:48.8210000Z
      Event ID: 16
      Task: Configuration Files
      Level: Error
      Opcode: Info
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: DESKTOP-8CURDD6
      Description: 
    Error Loading Configuration File rn.stg
    
    Event[653]:
      Log Name: System
      Source: Killer Network Service
      Date: 2022-06-06T15:51:48.8210000Z
      Event ID: 16
      Task: Configuration Files
      Level: Error
      Opcode: Info
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: DESKTOP-8CURDD6
      Description: 
    Error Loading Configuration File from Disk for C:\ProgramData\RivetNetworks\Killer\ConfigurationFiles\oem.xml
    
    Event[654]:
      Log Name: System
      Source: Killer Network Service
      Date: 2022-06-06T15:51:48.8210000Z
      Event ID: 16
      Task: Configuration Files
      Level: Error
      Opcode: Info
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: DESKTOP-8CURDD6
      Description: 
    Error Loading Configuration File oem.xml
    
    Event[655]:
      Log Name: System
      Source: Killer Network Service
      Date: 2022-06-06T15:51:48.8210000Z
      Event ID: 16
      Task: Configuration Files
      Level: Error
      Opcode: Info
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: DESKTOP-8CURDD6
      Description: 
    Error Loading Configuration File from Disk for C:\ProgramData\RivetNetworks\Killer\ConfigurationFiles\user.xml
    
    Event[656]:
      Log Name: System
      Source: Killer Network Service
      Date: 2022-06-06T15:51:48.8210000Z
      Event ID: 16
      Task: Configuration Files
      Level: Error
      Opcode: Info
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: DESKTOP-8CURDD6
      Description: 
    Error Loading Configuration File user.xml

    Code:
    There is a problem with Microsoft Basic Display Adapter device. For more information, search for 'graphics device driver error code 31'
      My Computer


 

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