Win32k.sys FAULT IN NONPAGED AREA turned into CRITICAL PROCESS DIED

ELudwig said:

Please find attached.

b) system restore > post an image of the available / unavailable restore options

c) command prompt:

type:

bootrec /fixmbr
bootrec /fixboot
bootrec /scanos
bootsect /nt60 all

Post images of the commands with results.

Reboot

Report what you see during the reboot.


After reboot search for:

C:\windows\minidump
C:\windows\memory.dmp
C:\windows\livekernelreports
C:\windows\logs\cbs\cbs.log

Post share links into this thread.

[/QUOTE]

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zbook said:

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you were too fast, or me too slow editing. . . please see the attachments and links in my previous post.

zbook said:

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Hello zbook,

Have you gained any new insights from the provided data?

Regards,

Bert

Hello zbook,

Are you still figuring out the problem, or have you also given up?
I feel a little bit left in the air, hence a quick update would be appreciated.

Regards,

Bert

Hi ELudwid,

Can you physically remove the GT730 and just use the onboard graphics to see if the crashes stop? There are events that suggest the dedicated GPU is having problems.

cwsink said:

Hi ELudwid,

Can you physically remove the GT730 and just use the onboard graphics to see if the crashes stop? There are events that suggest the dedicated GPU is having problems.

Hello cwsink,

Thanks for the hint, but as far as I know, my mainboard does not have onboard graphics. .. Else I would have already tried it.
The GT730 is also already the replacement for the initially affected GTX480.

Regards,

Bert

I'm guessing you've already tried both PCIe slots?

edit: Actually, it looks like there are 3 PCIe slots.

This is an old computer.

The BIOS is from 2011 and this is the most up to date BIOS for the Asus computer.

It appears from the memory dump on 04/24/2022 that it was related to pspfltd2.sys (FSPro file system filter driver)

The live kernel event dump files were related to the Nvidia GPU drivers nvlddmkm.sys

The Windows drive is MBR.
There are multiple other drives that are GPT.

Please remove all disk drives except the Windows drive or detach cables for all disk drives except the windows drive.

Reboot the computer.
Open administrative command prompt and type or copy and paste:

bcdedit /enum all
bcdedit | find "osdevice"
diskpart
lis dis
lis vol
sel dis 0
det dis
lis par
sel par 1
det par
sel par 2
det par
sel par 3
det par
sel par 4
det par

Post images of the commands with results into this thread.



There was no CBS log.
When opened it displayed live kernel reports.

zbook said:

This is an old computer.
Open administrative command prompt and type or copy and paste:

bcdedit /enum all
bcdedit | find "osdevice"
diskpart
lis dis
lis vol
sel dis 0
det dis
lis par
sel par 1
det par
sel par 2
det par
sel par 3
det par
sel par 4
det par

Post images of the commands with results into this thread.

Please find the commands an the results in following file bcdeditlog.txt.

zbook said:

There was no CBS log. When opened it displayed live kernel reports.

There was some sort of mixup; please find the CBS log HERE.