Windows 10: Random freezes and crashes, ntoskrnl.wrong.symbols.exe Solved

  1.    26 Aug 2015 #1

    Random freezes and crashes, ntoskrnl.wrong.symbols.exe

    While using java or flash content, or playing video games, laptop screen randomly freezes, repeating one sound, seems that disk is still working for a while, some files can make autosave. To turn off laptop I need to hold Power button.
    No dump files were logged for a year, until now.
    Here is my minidump with all that other files(descriptions may be in polish language, sorry for that )
    None of other threads helped me. Next week I will make format and I will reinstall windows, maybe that'll help.
    Attachment 33945
      My ComputerSystem Spec

  2. axe0's Avatar
    Posts : 13,714
    Windows 10 Pro
       26 Aug 2015 #2

    Please fill in your system specs
    Please go to this site and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.
    How to fill in your system specs:
    Attachment 33955
    Attachment 33956

    The cause of the crash is the Alps Pointing-device Filter driver.
    Please go to your manufacturer and check for windows 10 compatible driver updates.
    0: kd> lmvm Apfiltr
    start             end                 module name
    fffff801`0f1f0000 fffff801`0f26f000   Apfiltr  T (no symbols)           
        Loaded symbol image file: Apfiltr.sys
        Image path: \SystemRoot\system32\DRIVERS\Apfiltr.sys
        Image name: Apfiltr.sys
        Timestamp:        Sat Jun 15 14:32:26 2013 (51BC5EDA)
        CheckSum:         0007BD93
        ImageSize:        0007F000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My ComputersSystem Spec

  3.    26 Aug 2015 #3

    Well, that Alps driver is my touchpad driver, which is not supported in Windows 10.
    I had errors also in Windows 7.
    I turned off touchpad and I'll be using wireless mouse.
    I'll make some tests and check for any freezes.

    Thanks for help. It's no longer crashing.
    Last edited by MarcoPL; 27 Aug 2015 at 14:35.
      My ComputerSystem Spec


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