New
#11
ok thanks axe0
This time I got another bluescreen while i doing my task(not playing dota 2)
kmode exception not handled
Attachment 34935
Thanks for help :)
Please remove the ASUS utilities
WarningPlease make a backup of your important files and get your rescue media or create one.
Please create a restore point.
Please read and run driver verifier.
Driver verifier stresses your drivers and will crash your pc if any driver fails due to a violation.
Driver verifier should be performed for a max of 48 hours, or when you have a bluescreen, whatever comes first.
If driver verifier has found a violation and you can't get back into windows normally, try to boot into safe mode and reset in safe mode driver verifier, or in the troubleshooting options open command prompt and type verifier /reset.
NoteYour system will act very sluggishly while driver verifier is enabled, this is normal as your drivers will be being subjected to heavy testing in order to make them crash.
Sorry for late reply... busying with exam nowadays...
Attachment 37786
This is the dump file after running verifier
Bad pool caller(ndis.sys).. cant even login into window
Please read how to boot into safe mode.
The cause is SoftEther VPN, please update the software here
Code:1: kd> lmvm Neo_VPNstart end module name fffff801`5d3a0000 fffff801`5d3a5480 Neo_VPN T (no symbols) Loaded symbol image file: Neo_VPN.sys Image path: Neo_VPN.sys Image name: Neo_VPN.sys Timestamp: Thu Feb 05 10:57:01 2015 (54D33E6D) CheckSum: 000141E4 ImageSize: 00005480 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Thanks for your help :)
BTW, I already uninstall all the vpn driver and software... should i run verifier again?
After you told me my vpn is outdated, so I uninstall it right away.