1.    26 Aug 2015 #1
    Join Date : Aug 2015
    Posts : 22
    windows 10

    Frequent BSOD (dpc watchdog violation)


    Hi,
    I am getting this BSOD very frequently after i upgraded to Win 10 last week.
    I bought this ASUS G551jx laptop last month and since then i am getting quite problems like freezing and then it gives the BSOD. I have updated all the drivers, then i also downloaded the drivers from the manufacturer's website but still the problem doesn't seems to be solving.

    When i checked the error in Bluescreenview software , the main culprit is ntoskrnl.exe

    I tried all the solutions giving over the internet to untick the fast system startup and other things but still its there.

    Attachment 33915

    Any help will be much appreciated.

    Thanks .
      My ComputerSystem Spec
  2.    26 Aug 2015 #2
    Join Date : Jun 2015
    Posts : 12,952
    Windows 10 Pro

    Please remove McAfee using the uninstall instructions How to uninstall McAfee
    Please remove Malwarebytes using the uninstall instructions How to uninstall Malwarebytes

    Please check your manufacturer for windows 10 compatible network driver updates.
    Code:
    0: kd> lmvm athw10xstart             end                 module name
    fffff800`77570000 fffff800`779a7000   athw10x  T (no symbols)           
        Loaded symbol image file: athw10x.sys
        Image path: \SystemRoot\System32\drivers\athw10x.sys
        Image name: athw10x.sys
        Timestamp:        Tue Jun 16 11:29:55 2015 (557FEC93)
        CheckSum:         00428B1F
        ImageSize:        00437000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My ComputersSystem Spec
  3.    26 Aug 2015 #3
    Join Date : Aug 2015
    Posts : 22
    windows 10
    Thread Starter

    Quote Originally Posted by axe0 View Post
    Please remove McAfee using the uninstall instructions How to uninstall McAfee
    Please remove Malwarebytes using the uninstall instructions How to uninstall Malwarebytes

    Please check your manufacturer for windows 10 compatible network driver updates.
    Code:
    0: kd> lmvm athw10xstart             end                 module name
    fffff800`77570000 fffff800`779a7000   athw10x  T (no symbols)           
        Loaded symbol image file: athw10x.sys
        Image path: \SystemRoot\System32\drivers\athw10x.sys
        Image name: athw10x.sys
        Timestamp:        Tue Jun 16 11:29:55 2015 (557FEC93)
        CheckSum:         00428B1F
        ImageSize:        00437000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

    Thanks for your reply.
    I have the network drivers from the vendor site only.

    I will try removing the McAfee and Malwarebytes though
    Also,
    Which antivirus do you recommend?
      My ComputerSystem Spec
  4.    26 Aug 2015 #4
    Join Date : Jun 2015
    Posts : 12,952
    Windows 10 Pro

    Windows Defender for the next few months.
    Other antivirus programs are likely not 100% compatible with windows 10.

    Then update the software/drivers from the vendor.
      My ComputersSystem Spec
  5.    26 Aug 2015 #5
    Join Date : Aug 2015
    Posts : 22
    windows 10
    Thread Starter

    Quote Originally Posted by axe0 View Post
    Windows Defender for the next few months.
    Other antivirus programs are likely not 100% compatible with windows 10.

    Then update the software/drivers from the vendor.

    Thanks again for the reply.

    I have removed both the McAfee and MBAM softwares,
    also updated the drivers too

    Hope i don't get another BSOD again.
      My ComputerSystem Spec
  6.    26 Aug 2015 #6
    Join Date : Jun 2015
    Posts : 12,952
    Windows 10 Pro

    I too hope you're free from bluescreens
    If you get another bluescreen please use the tool again and upload a new zip file.
      My ComputersSystem Spec
  7.    29 Aug 2015 #7
    Join Date : Aug 2015
    Posts : 22
    windows 10
    Thread Starter

    Update : I have been using my laptop for 2 days after doing those changes (removed McAfee AV and MBAM) , I have not faced any BSOD till then.
      My ComputerSystem Spec

 


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