Windows 10: Page_fault_in_nonpaged_area & video_scheduler_internal_error

Page 1 of 2 12 LastLast
  1.    26 Aug 2015 #1

    Page_fault_in_nonpaged_area & video_scheduler_internal_error


    I'm having a serious problem with my new y50 laptop. since i got it, i have BSoD for:
    PAGE_FAULT_IN_NONPAGED_AREA (3 times a day)
    VIDEO_SCHEDULER_INTERNAL_ERROR (once every 2 days)

    I did a memory test with windows and it didn't show errors. I tried every driver you can think off for the video and still getting this problem.

    I uploaded my mini dumps or check file attached
    http://www.uploadmb.com/dw.php?id=1440573047
    http://www.uploadmb.com/dw.php?id=1440573090

    I would highly appreciate is someone can analyze those dumps/logs and tell me how I can resolve this.

    thank you
      My ComputerSystem Spec


  2. Posts : 11,543
    Windows 10 Pro
       26 Aug 2015 #2

    Hi fawzib,

    The crashes are caused by wifi and graphics driver.
    Please check your manufacturer for windows 10 compatible drivers.
    If there are no windows 10 compatible drivers and you have the newest drivers, try to downgrade.

    Network driver
    Code:
    4: kd> lmvm bcmwl63astart             end                 module name
    fffff801`a4940000 fffff801`a53fe000   bcmwl63a T (no symbols)           
        Loaded symbol image file: bcmwl63a.sys
        Image path: \SystemRoot\system32\DRIVERS\bcmwl63a.sys
        Image name: bcmwl63a.sys
        Timestamp:        Mon Jul 20 11:54:40 2015 (55ACC560)
        CheckSum:         00AC2C81
        ImageSize:        00ABE000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Intel Graphics driver
    Code:
    4: kd> lmvm igdkmd64start             end                 module name
    fffff801`a2600000 fffff801`a2c3d000   igdkmd64   (deferred)             
        Image path: \SystemRoot\system32\DRIVERS\igdkmd64.sys
        Image name: igdkmd64.sys
        Timestamp:        Sat Jul 18 02:27:57 2015 (55A99D8D)
        CheckSum:         0061C20F
        ImageSize:        0063D000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My ComputersSystem Spec

  3.    26 Aug 2015 #3

    thank you.

    i reverted back to factory drivers. i received another crash.
    i uploaded the new mini dump here
    UploadMB.com
      My ComputerSystem Spec


  4. Posts : 11,543
    Windows 10 Pro
       27 Aug 2015 #4

    Please use the tool again and upload the zip file.
      My ComputersSystem Spec

  5.    27 Aug 2015 #5

    i used the tool again. please check last mini dump. i attached the whole log.

    after the crash i updated the driver to a one i found on the web (no crashes since then, need to wait more than a day to verify though)

    crashes doesnt happen that often and totally random.
      My ComputerSystem Spec


  6. Posts : 11,543
    Windows 10 Pro
       27 Aug 2015 #6

    Cause of the crashes is Broadcom 802.11 Network Adapter driver
    Please update this driver, it is the same as the first driver in my previous post.

    Code:
    5: kd> lmvm bcmwl63astart             end                 module name
    fffff800`5a100000 fffff800`5ada6000   bcmwl63a T (no symbols)           
        Loaded symbol image file: bcmwl63a.sys
        Image path: \SystemRoot\system32\DRIVERS\bcmwl63a.sys
        Image name: bcmwl63a.sys
        Timestamp:        Thu May 14 23:38:53 2015 (555515ED)
        CheckSum:         00AAC138
        ImageSize:        00CA6000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My ComputersSystem Spec

  7.    27 Aug 2015 #7

    i would like to analyze BSOD as well. what tool are you using?

    and thank you for your help as well! much appreciated!
      My ComputerSystem Spec


  8. Posts : 11,543
    Windows 10 Pro
       27 Aug 2015 #8

    I am using windbg.
    You're welcome, keep us posted for the results when you've updated the driver.
      My ComputersSystem Spec

  9.    27 Aug 2015 #9

    another crash. is it possible that the wifi adapter is defective? or what is the chance that ram is bad?
      My ComputerSystem Spec


  10. Posts : 11,543
    Windows 10 Pro
       28 Aug 2015 #10

    All of the crashes are pointing to the same driver.
    Please go to the folder C:\Windows\System\drivers\ where the file bcmwl63a.sys should be.
    When you have found this driver, right click > properties, go to the tab details and make a screenshot of it, please post the screenshot.
    I'd like to know for sure what driver this is.

    Code:
    5: kd> lmvm bcmwl63astart             end                 module name
    fffff800`5a100000 fffff800`5ada6000   bcmwl63a T (no symbols)           
        Loaded symbol image file: bcmwl63a.sys
        Image path: \SystemRoot\system32\DRIVERS\bcmwl63a.sys
        Image name: bcmwl63a.sys
        Timestamp:        Thu May 14 23:38:53 2015 (555515ED)
        CheckSum:         00AAC138
        ImageSize:        00CA6000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My ComputersSystem Spec


 
Page 1 of 2 12 LastLast

Related Threads
Laptop display was turned off i.e. on screen saver, turned it on, after a few minutes screen went black, limited mouse movement and then BSOD. Please see attached minidump information. Any help would be much appreciated. 30989
I upgraded to Windows 10 from 8.1 a week or two ago, and ever since I have been unable to play games for more than an hour without BSOD'ing. Usually I get a VIDEO_SCHEDULER_INTERNAL_ERROR, but once or twice it has instead been a VIDEO_TDR_ERROR...
BSOD page_fault_in_nonpaged_area in BSOD Crashes and Debugging
Got a HP 8200 Elite SFF that I've installed Windows 10 on... it's been a bumpy ride trying to clear up driver related issues but now I'm stuck... I've had a few different BSOD over the last 2 days and I'm convinced it's some driver... maybe the usb...
I keep getting a VIDEO_SCHEDULER_INTERNAL_ERROR when I use the video feature for WebEx Meeting Center. This is a fairly repeatable issue and I have had it a couple of days in a row. This did not happen on Windows 8.1, the issue only started after...
Solved Page_fault_in_nonpaged_area (cpuz137_x32.sys) in BSOD Crashes and Debugging
My laptop started to bluescreen recently w/ windows 10. It has this message: Page_fault_in_nonpaged_area (cpuz137_x32.sys) I have run a memory program, and it didn't find any errors in 1 pass, I am going to let it run over night and see if that...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 19:19.
Find Us