BSOD Driver_power_state_failure keeps happening

Hey everyone c:

My Dell laptop has been running into this BSOD recently that randomly occurs while the laptop has been running for a while. This started happening out of nowhere a couple of weeks ago..

I currently have a Dell G3 15 3500. I've tried updating the graphics drivers (provided by the dell support website for my laptop model) and basic windows troubleshooting but nothing seems to work. My only hunch to go off of is it being something to do with my graphics drivers from what I've seen in the dump file.

Any help or advice would be appreciated <3 Here's the links to the V2 log collector stuff DESKTOP-42L9KG5-2022-02-17_20-20-09.zip - Google Drive

Win10: 19044.1526

Hello Dinuwu,

The crash dump does indicate that the problem is due to the graphics driver.

Code:

Irp Stack Frame(s)
      # Driver           Major Minor Dispatch Routine        Flg Ctrl Status  Completion Invoker(s)  Device           File   Context            Completion Routine                   Args                                               
    === ================ ===== ===== ======================= === ==== ======= ====================== ================ ====== ================== ==================================== ===================================================================
      4\Driver\pci       POWER     0 pci!PciDispatchPnpPower   0    0 None    None                   ffff9b034ae8e5b0 (null) fffff88310a07778() dxgkrnl!DpiFdoPowerCompletionRoutine 0000000000000000 0000000000000000 0000000000000000 0000000000000002
    ->5\Driver\nvlddmkm  POWER     2 error
for
nvlddmkm        0   e1 Pending Cancel, Success, Error ffff9b0364597030 (null) ffff9b036e798898() nt!PopRequestCompletion              0000000000051100 0000000000000001 0000000000000001 0000000000000002

As you have already tried updating the graphics driver to the latest provided by DELL it might be worth trying the latest version from NVidia.

Latest NVIDIA GeForce Graphics Drivers for Windows 10 [2] - Windows 10 Forums (tenforums.com)

Dinuwu said:

Hey everyone c:

My Dell laptop has been running into this BSOD recently that randomly occurs while the laptop has been running for a while. This started happening out of nowhere a couple of weeks ago..

I currently have a Dell G3 15 3500. I've tried updating the graphics drivers (provided by the dell support website for my laptop model) and basic windows troubleshooting but nothing seems to work. My only hunch to go off of is it being something to do with my graphics drivers from what I've seen in the dump file.

Any help or advice would be appreciated <3 Here's the links to the V2 log collector stuff DESKTOP-42L9KG5-2022-02-17_20-20-09.zip - Google Drive

Win10: 19044.1526

Your driver isnt the most current, but yes, your video drivers seem to be having an issue

0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: ffff9b034ae8e5b0, Physical Device Object of the stack
Arg3: fffff80238a82750, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: ffff9b036c2bf290, The blocked IRP

Debugging Details:
------------------


KEY_VALUES_STRING: 1

Key : Analysis.CPU.mSec
Value: 1781

Key : Analysis.DebugAnalysisManager
Value: Create

Key : Analysis.Elapsed.mSec
Value: 4626

Key : Analysis.Init.CPU.mSec
Value: 1124

Key : Analysis.Init.Elapsed.mSec
Value: 5875

Key : Analysis.Memory.CommitPeak.Mb
Value: 83


DUMP_FILE_ATTRIBUTES: 0x8
Kernel Generated Triage Dump

BUGCHECK_CODE: 9f

BUGCHECK_P1: 3

BUGCHECK_P2: ffff9b034ae8e5b0

BUGCHECK_P3: fffff80238a82750

BUGCHECK_P4: ffff9b036c2bf290

DRVPOWERSTATE_SUBCODE: 3

IMAGE_NAME: pci.sys

MODULE_NAME: pci

FAULTING_MODULE: fffff80236610000 pci

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT: 1

PROCESS_NAME: System

STACK_TEXT:
fffff802`38a82718 fffff802`3455ff47 : 00000000`0000009f 00000000`00000003 ffff9b03`4ae8e5b0 fffff802`38a82750 : nt!KeBugCheckEx
fffff802`38a82720 fffff802`3455fe61 : ffff9b03`7b342ba0 00000000`00000000 ffff9b03`a145c220 00000000`00000000 : nt!PopIrpWatchdogBugcheck+0xdf
fffff802`38a82790 fffff802`342816f2 : ffff9b03`7b342bd8 fffff802`2ef93180 fffff802`2ef93180 ffff9b03`00000002 : nt!PopIrpWatchdog+0x31
fffff802`38a827e0 fffff802`34299a5d : 00000000`00000000 00000000`00000000 00000000`00140001 00000000`010ece2d : nt!KiProcessExpiredTimerList+0x172
fffff802`38a828d0 fffff802`343fae4e : 00000000`00000000 fffff802`2ef93180 fffff802`34d27a00 ffff9b03`6e64f280 : nt!KiRetireDpcList+0x5dd
fffff802`38a82b60 00000000`00000000 : fffff802`38a83000 fffff802`38a7c000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x9e


IMAGE_VERSION: 10.0.19041.1466

STACK_COMMAND: .thread ; .cxr ; kb

FAILURE_BUCKET_ID: 0x9F_3_POWER_DOWN_nvlddmkm_IMAGE_pci.sys

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {5337281a-2de3-9ebb-5277-3f179de9b48f}

Followup: MachineOwner

Most current driver here from nvidia.
Please use DDU first to remove all parts of the old drivers. DDU can be found here.

Thank you for all the responses <3

So it was the gpu drivers after all. I did the reinstall with DDU and with Nvidea's drivers from their website. I'll mark as solved and leave a comment if it can go a day without crashing.

- - - Updated - - -

The crashes are still happening, from what I gather the exact same reason. Looks like the DDU and official drivers did not solve this. Maybe it's a hardware problem?

I ran V2 again incase it might help.
DESKTOP-42L9KG5-2022-02-20_21-56-05.zip - Google Drive

The crashing has stopped completely now! There was one after I installed the drivers, but now it seems to be gone. Thank you everyone for the suggestions <3