1.    25 Aug 2015 #1
    Join Date : Aug 2015
    Posts : 3
    Microsoft Windows 10 Pro 64-bit 10240 Multiprocessor Free

    BSOD: Driver power state failure, on wake up from sleep - since win 10


    hello
    This is a problem with my Dad's PC, I am default tech support but this is beyond my knowledge. I don't have access to the PC all the time but have been going on with team viewer (thankfully, saves a long drive).

    BSOD: Driver power state failure
    This only occurs after the PC goes to sleep and is woken back up again, no issues at any other time.
    The PC was upgraded from win 7 home to 10 a week or 2 ago.

    I have tried updating windows (had to do 2 updates manually, it wouldn't install them!), checked for any driver errors in device manager and system information but no luck

    Dump files and info attached (hope these are OKAttachment 33831Attachment 33832

    edit:
    forgot to mention, also edited the power settings within windows, set to high performance (was on balanced) and this hasn't fixed it.
      My ComputerSystem Spec
  2.    26 Aug 2015 #2
    Join Date : Jun 2015
    Posts : 12,665
    Windows 10 Pro

    Please read BSOD Posting Instructions

    Please fill in your system specs
    Please go to this site and download the tool. The tool will give you detailed information about your system specs, please fill your system specs more completely in.
    How to fill in your system specs:
    Attachment 33891
    Attachment 33892
      My ComputersSystem Spec
  3.    26 Aug 2015 #3
    Join Date : Aug 2015
    Posts : 3
    Microsoft Windows 10 Pro 64-bit 10240 Multiprocessor Free
    Thread Starter

    here is the updated zip file: Attachment 33924

    Edit: System spec updated
      My ComputerSystem Spec
  4.    26 Aug 2015 #4
    Join Date : Jun 2015
    Posts : 12,665
    Windows 10 Pro

    The crashes are caused by a driver from GEAR software.
    Please update or remove this software.
    Code:
    0: kd> lmvm GEARAspiWDM
    start             end                 module name
    fffff801`e8910000 fffff801`e8916c00   GEARAspiWDM T (no symbols)           
        Loaded symbol image file: GEARAspiWDM.sys
        Image path: \SystemRoot\system32\DRIVERS\GEARAspiWDM.sys
        Image name: GEARAspiWDM.sys
        Timestamp:        Thu May 03 21:56:17 2012 (4FA2E2E1)
        CheckSum:         00008963
        ImageSize:        00006C00
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My ComputersSystem Spec
  5.    20 Sep 2015 #5
    Join Date : Aug 2015
    Posts : 3
    Microsoft Windows 10 Pro 64-bit 10240 Multiprocessor Free
    Thread Starter

    still getting the same error on here, have done what I can to fix the listed problem.

    Please see updated attached log fileAttachment 38447
      My ComputerSystem Spec
  6.    20 Sep 2015 #6
    Join Date : Jun 2015
    Posts : 12,665
    Windows 10 Pro

    What exactly is it that you have done? Please describe with as much details as possible.
      My ComputersSystem Spec
  7.    20 Sep 2015 #7
    Join Date : Jun 2015
    Posts : 12,665
    Windows 10 Pro

    Anyway, please uninstall iTunes, or update it.
    It appears that iTunes uses the same driver as the Gear software.
      My ComputersSystem Spec

 


Similar Threads
Thread Forum
Computer won't wake up from sleep
I hear the computer turn back on and the light is on, but the screen is still black. My mouse and keyboard are unresponsive (can't turn backlight on). I have to do a hard shut down. When it's back on, it's like it woke up from sleep mode, not a...
Performance & Maintenance
PC won't wake from S3 Sleep after Win 10 upgrade
This was working fine on Win 8.1, but since my upgrade my PC now won't wake up from any keyboard, mouse or PC power button press once in S3 sleep or hibernation. The only way to wake the PC is to reach back to the PSU and turn the power off, wait...
Drivers and Hardware
BSOD on start up/wake from sleep/playing games/idling
Custom built PC. System specs are as follows: MOBO: Asus P7P55D PRO CPU: intel i5 750 2.66 ghz (minor OC to 2.88) GPU: nvidia gtx 660 PSU: cooler master 700w silent pro RAM: 8gb Corsair vengeance 1600mhz ddr3 Samsung 850 evo 250gb (C:/) WD...
BSOD Crashes and Debugging
Solid-state drives lose data if left without power for just a few days
Source
Windows 10 News
Surface Pro sleep/wake buttion
i just installed W10TP (9926) on my surfacepro. i got everything working but the sleep/wake button i got the driver pack but the device manager says everything is good... do you know where i can find the driver? Thanks!
Drivers and Hardware
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 13:44.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums