Random BSOD and occasional BIOS load on startup

Hi There,

I am having some issues with my Laptop (Razer Blade Stealth)

I keep getting random BSOD's and occasionally when I try to turn on the laptop it automatically goes straight into BIOS even though this wasnt prompted - I have no idea what could be causing these issues so any help would be much appreciated!!!

Please see the link below for the crash report - ran as instructed

Dropbox - GOTHMONK-(2022-01-21_14-46-52).zip - Simplify your life

Many Thanks
Scott

steve108 said:

vonleenhammer hello and welcome to tenforums


1. Is date and time correct in BIOS? If not, CMOS battery may need replacement.
2. Run SFC Command in Windows 10 run this a report results
3. Run "chkdsk c: /scan /perf" to check for drive issues.
4. Check drive health with Crystal Disk Info.
5. Confirm all drivers and BIOS are up to date from PC manufacturer website.
6. Try WhoCrashed app while waiting for someone to analyze the crash dump.

Hi Steve,

Thanks for your speedy response! I have done my best to complete these steps, see the outcomes below:

1. Is date and time correct in BIOS? If not, CMOS battery may need replacement.
Yes they are correct

2. Run SFC Command in Windows 10 run this a report results
I'm afraid this was slightly beyond me - I got to opening command prompt upon startup however couldnt manage to get it to do what was needed of it with the commands I'm afriad. I'm not sure what I was doing wrong!

3. Run "chkdsk c: /scan /perf" to check for drive issues.
No issues found with this

4. Check drive health with Crystal Disk Info.
Internal and external drive are in 'Good' condition

5. Confirm all drivers and BIOS are up to date from PC manufacturer website.
The BIOS was not running on the most up to date version - I have now downloaded and installed the latest version

6. Try WhoCrashed app while waiting for someone to analyze the crash dump.
I ran this and the outcome was "No valid crash dumps have been found on your computer"

Again thanks for your help - I hope the above assists in the analysis!

Kind Regards

steve108 said:

Thanks for the reply.

Did you try following the link instructions for sfc command in #2?

Hi Steve,

Ah, I completed the sfc command now! Following 'option 3' on the link - I think I was making it too complicated before!

It did come back saying there were corrupt files which it repaired:

"Windows Resource Protection found corrupt files and successfully repaired them.
For online repairs, details are included in the CBS log file located at
windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log. For offline
repairs, details are included in the log file provided by the /OFFLOGFILE flag."

Thanks again

steve108 said:

Okay, so reboot your PC and see if it's feeling better now

Seems ok so far!!!!! Thank you very much. Fingers crossed it's sorted it
:)