Windows 10 Randomly Restarting, BSOD


  1. Posts : 2
    Windows 10
       #1

    Windows 10 Randomly Restarting, BSOD


    I built new pc and i already have problems, my PC is randomly restarting without anything to show why.
    There is posted code of error.
    I ot these IDs 10110 (DriverFrameworks-UserMode), 10111(DriverFrameworks-UserMode) and 41(Kernel-Power).
    I read that that might be cause of hardware failure and im very concerned about that.

    My PC:
    Ryzen 5 5600X
    RX 6600XT
    MSI B550 M Pro VDH WIFI
    2x8GB DDR4 UDIM 2666MHz Patriot RAM-kit
    AZZA PSAZ AD-Z650DESKTOP-O7SFQ8R-(2022-01-14_13-58-15).zip

    - - - Updated - - -

    DESKTOP-O7SFQ8R-(2022-01-14_13-58-15).zip - Google Drive
      My Computer


  2. Posts : 890
    10 Pro/11 Pro Dual Boot
       #2

    BCStretched said:
    I built new pc and i already have problems, my PC is randomly restarting without anything to show why.
    There is posted code of error.
    I ot these IDs 10110 (DriverFrameworks-UserMode), 10111(DriverFrameworks-UserMode) and 41(Kernel-Power).
    I read that that might be cause of hardware failure and im very concerned about that.

    My PC:
    Ryzen 5 5600X
    RX 6600XT
    MSI B550 M Pro VDH WIFI
    2x8GB DDR4 UDIM 2666MHz Patriot RAM-kit
    AZZA PSAZ AD-Z650DESKTOP-O7SFQ8R-(2022-01-14_13-58-15).zip

    - - - Updated - - -

    DESKTOP-O7SFQ8R-(2022-01-14_13-58-15).zip - Google Drive

    Dump 1:
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    CRITICAL_PROCESS_DIED (ef)
    A critical system process died
    Arguments:
    Arg1: ffffe206e992b240, Process object or thread object
    Arg2: 0000000000000000, If this is 0, a process died. If this is 1, a thread died.
    Arg3: 0000000000000000
    Arg4: 0000000000000000

    Debugging Details:
    ------------------


    KEY_VALUES_STRING: 1

    Key : Analysis.CPU.mSec
    Value: 3312

    Key : Analysis.DebugAnalysisManager
    Value: Create

    Key : Analysis.Elapsed.mSec
    Value: 7928

    Key : Analysis.Init.CPU.mSec
    Value: 656

    Key : Analysis.Init.Elapsed.mSec
    Value: 24003

    Key : Analysis.Memory.CommitPeak.Mb
    Value: 76

    Key : CriticalProcessDied.ExceptionCode
    Value: e3897080

    Key : CriticalProcessDied.ImageName
    Value: bisrv.dll

    Key : CriticalProcessDied.ImageOffset
    Value: 6a14c

    Key : CriticalProcessDied.ImageSize
    Value: d8000

    Key : CriticalProcessDied.ImageTimestamp
    Value: 4bb8b674

    Key : CriticalProcessDied.Process
    Value: svchost.exe

    Key : CriticalProcessDied.Symbol
    Value: bisrv.dll!??$Write@U?$_tlgWrapSz@G@@U?$_tlgWrapperByRef@$0BA@@@U?$_tlgWrapperByVal@$03@@U3@@?$_tlgWr iteTemplate@$$A6AJPEBU_tlgProvider_t@@PEBXPEBU_GUID@@2IPEAU_EVENT_DATA_DESCRIPTOR@@@Z$1?_tlgWriteTra nsfer_EventWriteTransfer@@YAJ0122I3@ZPEBU2@PEBU2@@@SAJPEBU

    Key : CriticalProcessDied.WERReportId
    Value: ed499dd3-2911-4d41-8281-a3310481cb3a

    Key : WER.OS.Branch
    Value: vb_release

    Key : WER.OS.Timestamp
    Value: 2019-12-06T14:06:00Z

    Key : WER.OS.Version
    Value: 10.0.19041.1


    BUGCHECK_CODE: ef

    BUGCHECK_P1: ffffe206e992b240

    BUGCHECK_P2: 0

    BUGCHECK_P3: 0

    BUGCHECK_P4: 0

    PROCESS_NAME: svchost.exe

    CRITICAL_PROCESS: svchost.exe

    ERROR_CODE: (NTSTATUS) 0xe3897080 - <Unable to get error code text>

    CRITICAL_PROCESS_REPORTGUID: {ed499dd3-2911-4d41-8281-a3310481cb3a}

    IMAGE_NAME: bisrv.dll

    MODULE_NAME: bisrv

    FAULTING_MODULE: 0000000000000000

    BLACKBOXBSD: 1 (!blackboxbsd)


    BLACKBOXNTFS: 1 (!blackboxntfs)


    BLACKBOXWINLOGON: 1

    CUSTOMER_CRASH_COUNT: 1

    STACK_TEXT:
    ffff8004`3ac078f8 fffff802`28d07c22 : 00000000`000000ef ffffe206`e992b240 00000000`00000000 00000000`00000000 : nt!KeBugCheckEx
    ffff8004`3ac07900 fffff802`28c0ea17 : 00000000`00000000 fffff802`286fd7cd 00000000`00000002 fffff802`286fcde7 : nt!PspCatchCriticalBreak+0x10e
    ffff8004`3ac079a0 fffff802`28ab3dd4 : ffffe206`00000000 00000000`00000000 ffffe206`e992b240 ffffe206`e992b678 : nt!PspTerminateAllThreads+0x15b37b
    ffff8004`3ac07a10 fffff802`28ab40fc : ffffe206`e992b240 00000000`00000000 00000000`0357fc6c fffff802`28a00daa : nt!PspTerminateProcess+0xe0
    ffff8004`3ac07a50 fffff802`28808ab5 : ffffe206`e992b240 ffffe206`e3897080 ffff8004`3ac07b40 ffffe206`e992b240 : nt!NtTerminateProcess+0x9c
    ffff8004`3ac07ac0 00007ffd`a044d2f4 : 00007ffd`a04c2b53 00007ffd`a04f6708 00000000`0357fc30 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x25
    00000000`0357d2e8 00007ffd`a04c2b53 : 00007ffd`a04f6708 00000000`0357fc30 00000000`00000000 00007ffd`a03b0000 : 0x00007ffd`a044d2f4
    00000000`0357d2f0 00007ffd`a04f6708 : 00000000`0357fc30 00000000`00000000 00007ffd`a03b0000 00000000`00000006 : 0x00007ffd`a04c2b53
    00000000`0357d2f8 00000000`0357fc30 : 00000000`00000000 00007ffd`a03b0000 00000000`00000006 00007ffd`a045530e : 0x00007ffd`a04f6708
    00000000`0357d300 00000000`00000000 : 00007ffd`a03b0000 00000000`00000006 00007ffd`a045530e 00007ffd`a04f6708 : 0x357fc30


    STACK_COMMAND: .thread ; .cxr ; kb

    FAILURE_BUCKET_ID: 0xEF_svchost.exe_BUGCHECK_CRITICAL_PROCESS_e3897080_bisrv.dll!??$Write@U?$_tlgWrapSz@G@@U?$_tlgWrapp erByRef@$0BA@@@U?$_tlgWrapperByVal@$03@@U3@@?$_tlgWriteTemplate@$$A6AJPEBU_tlgProvider_t@@PEBXPEBU_G UID@@2IPEAU_EVENT_DATA_DESCRIPTOR@@@Z$1?_tlgWriteTransfer_EventWriteTransfe_IMAGE_bisrv.dll

    OS_VERSION: 10.0.19041.1

    BUILDLAB_STR: vb_release

    OSPLATFORM_TYPE: x64

    OSNAME: Windows 10

    FAILURE_ID_HASH: {8161cd49-7ccf-ecd3-4a40-7a27874ce580}

    Followup: MachineOwner
    ---------
    svchost.exe crashed on bisrv.dll.

    Dump 2:
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    CRITICAL_PROCESS_DIED (ef)
    A critical system process died
    Arguments:
    Arg1: ffffb18fc56090c0, Process object or thread object
    Arg2: 0000000000000000, If this is 0, a process died. If this is 1, a thread died.
    Arg3: 0000000000000000
    Arg4: 0000000000000000

    Debugging Details:
    ------------------


    KEY_VALUES_STRING: 1

    Key : Analysis.CPU.mSec
    Value: 3311

    Key : Analysis.DebugAnalysisManager
    Value: Create

    Key : Analysis.Elapsed.mSec
    Value: 7631

    Key : Analysis.Init.CPU.mSec
    Value: 765

    Key : Analysis.Init.Elapsed.mSec
    Value: 20952

    Key : Analysis.Memory.CommitPeak.Mb
    Value: 75

    Key : CriticalProcessDied.ExceptionCode
    Value: c78830c0

    Key : CriticalProcessDied.ImageName
    Value: services.exe

    Key : CriticalProcessDied.ImageOffset
    Value: 6048c

    Key : CriticalProcessDied.ImageSize
    Value: b0000

    Key : CriticalProcessDied.ImageTimestamp
    Value: a9fb6bc9

    Key : CriticalProcessDied.Process
    Value: services.exe

    Key : CriticalProcessDied.Symbol
    Value: services.exe!?QueueRecoveryAction@CWin32ServiceRecord@@QEAAXW4SERVICE_FAILURE_REASON@@@Z

    Key : CriticalProcessDied.WERReportId
    Value: 3c829606-6f77-4e74-b78c-93cba9a9faa0

    Key : WER.OS.Branch
    Value: vb_release

    Key : WER.OS.Timestamp
    Value: 2019-12-06T14:06:00Z

    Key : WER.OS.Version
    Value: 10.0.19041.1


    BUGCHECK_CODE: ef

    BUGCHECK_P1: ffffb18fc56090c0

    BUGCHECK_P2: 0

    BUGCHECK_P3: 0

    BUGCHECK_P4: 0

    PROCESS_NAME: services.exe

    CRITICAL_PROCESS: services.exe

    ERROR_CODE: (NTSTATUS) 0xc78830c0 - <Unable to get error code text>

    CRITICAL_PROCESS_REPORTGUID: {3c829606-6f77-4e74-b78c-93cba9a9faa0}

    IMAGE_NAME: services.exe

    MODULE_NAME: services

    FAULTING_MODULE: 0000000000000000

    BLACKBOXBSD: 1 (!blackboxbsd)


    BLACKBOXNTFS: 1 (!blackboxntfs)


    BLACKBOXWINLOGON: 1

    CUSTOMER_CRASH_COUNT: 1

    STACK_TEXT:
    ffffc48e`be0aa8f8 fffff801`30907c22 : 00000000`000000ef ffffb18f`c56090c0 00000000`00000000 00000000`00000000 : nt!KeBugCheckEx
    ffffc48e`be0aa900 fffff801`3080ea17 : 00000000`00000000 fffff801`302fd7cd 00000000`00000002 fffff801`302fcde7 : nt!PspCatchCriticalBreak+0x10e
    ffffc48e`be0aa9a0 fffff801`306b3dd4 : ffffb18f`00000000 00000000`00000000 ffffb18f`c56090c0 ffffb18f`c56094f8 : nt!PspTerminateAllThreads+0x15b37b
    ffffc48e`be0aaa10 fffff801`306b40fc : ffffb18f`c56090c0 00000000`00000000 00000000`0074fc6c fffff801`30600daa : nt!PspTerminateProcess+0xe0
    ffffc48e`be0aaa50 fffff801`30408ab5 : ffffb18f`c56090c0 ffffb18f`c78830c0 ffffc48e`be0aab40 ffffb18f`c56090c0 : nt!NtTerminateProcess+0x9c
    ffffc48e`be0aaac0 00007fff`44c6d2f4 : 00007fff`44ce2b53 00007fff`44d16708 00000000`0074fc30 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x25
    00000000`0074ea28 00007fff`44ce2b53 : 00007fff`44d16708 00000000`0074fc30 00000000`00000000 00007fff`44bd0000 : 0x00007fff`44c6d2f4
    00000000`0074ea30 00007fff`44d16708 : 00000000`0074fc30 00000000`00000000 00007fff`44bd0000 00000000`00000004 : 0x00007fff`44ce2b53
    00000000`0074ea38 00000000`0074fc30 : 00000000`00000000 00007fff`44bd0000 00000000`00000004 00007fff`44c752ed : 0x00007fff`44d16708
    00000000`0074ea40 00000000`00000000 : 00007fff`44bd0000 00000000`00000004 00007fff`44c752ed 00007fff`44d16708 : 0x74fc30


    STACK_COMMAND: .thread ; .cxr ; kb

    FAILURE_BUCKET_ID: 0xEF_services.exe_BUGCHECK_CRITICAL_PROCESS_c78830c0_services.exe!?QueueRecoveryAction@CWin32Service Record@@QEAAXW4SERVICE_FAILURE_REASON@@@Z_IMAGE_services.exe

    OS_VERSION: 10.0.19041.1

    BUILDLAB_STR: vb_release

    OSPLATFORM_TYPE: x64

    OSNAME: Windows 10

    FAILURE_ID_HASH: {cdc43f7a-324c-a135-e1eb-356fbea90c0c}

    Followup: MachineOwner
    ---------

    4: kd> !process
    PROCESS ffffb18fc56090c0
    SessionId: 0 Cid: 03a8 Peb: 00343000 ParentCid: 0360
    DirBase: 3c28d8000 ObjectTable: ffff8c0bf9b58b80 HandleCount: <Data Not Accessible>
    Image: services.exe
    VadRoot ffffb18fc306c8a0 Vads 117 Clone 0 Private 1249. Modified 308. Locked 2.
    DeviceMap ffff8c0bf50361e0
    Token ffff8c0bf9b9b770
    ReadMemory error: Cannot get nt!KeMaximumIncrement value.
    fffff78000000000: Unable to get shared data
    ElapsedTime 00:00:00.000
    UserTime 00:00:00.000
    KernelTime 00:00:00.000
    QuotaPoolUsage[PagedPool] 155752
    QuotaPoolUsage[NonPagedPool] 19408
    Working Set Sizes (now,min,max) (2715, 50, 345) (10860KB, 200KB, 1380KB)
    PeakWorkingSetSize 2647
    VirtualSize 4189 Mb
    PeakVirtualSize 4205 Mb
    PageFaultCount 3861
    MemoryPriority BACKGROUND
    BasePriority 9
    CommitCharge 1617

    *** Error in reading nt!_ETHREAD @ ffffb18fc556a0c0
    Are all your drivers installed?
      My Computers


  3. Posts : 5,328
    Windows 11 Pro 64-bit
       #3

    Use the System File Checker tool to repair missing or corrupted system files. The System File Checker is a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files. Use the following commands one at a time to run the System File Checker tool (SFC.exe).

    Code:
    Dism /online /cleanup-image /restorehealth
    
    SFC /scannow
      My Computer


  4. Posts : 2
    Windows 10
    Thread Starter
       #4

    tomdsr said:
    Dump 1:

    svchost.exe crashed on bisrv.dll.

    Dump 2:

    Are all your drivers installed?
    Yes they are all installed and up to date
      My Computer


 

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