Blue screen error Driver_IRQL_NOT_LESS_OR_EQUAL


  1. Posts : 5
    Win Ten
       #1

    Blue screen error Driver_IRQL_NOT_LESS_OR_EQUAL


    This began happening on occasion a few months ago. Initially it was when watching videos on FB. Now seems to be occurring more frequently and under more circumstances (casual browsing, music playback etc)


    Did some research on how to find and read logs but all the MS links appeared to be for discontinued tools and were broken.

    Running the log collector generated a lot of red script responses indicating access to files or paths denied, not sure what is up with that.
    Log collector results uploaded
    Thanks for any info
      My Computer


  2. Posts : 890
    10 Pro/11 Pro Dual Boot
       #2

    mssusr9501 said:
    This began happening on occasion a few months ago. Initially it was when watching videos on FB. Now seems to be occurring more frequently and under more circumstances (casual browsing, music playback etc)


    Did some research on how to find and read logs but all the MS links appeared to be for discontinued tools and were broken.

    Running the log collector generated a lot of red script responses indicating access to files or paths denied, not sure what is up with that.
    Log collector results uploaded
    Thanks for any info

    Is your user account just a limited (standard) user account? If yes, you have to right click log-collector and run as administrator.

    Anyways, even tho your log collector files are mostly missing or empty, every last one of your dump files has the same issue:
    Microsoft (R) Windows Debugger Version 10.0.22000.194 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.


    Loading Dump File [C:\Users\Tom\Desktop\XOEM-PC-(2022-01-15_06-12-49)\Crash Dumps\011522-59078-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available


    ************* Path validation summary **************
    Response Time (ms) Location
    Deferred SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
    Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
    Executable search path is:
    Windows 10 Kernel Version 19041 MP (2 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Edition build lab: 19041.1.amd64fre.vb_release.191206-1406
    Machine Name:
    Kernel base = 0xfffff806`45400000 PsLoadedModuleList = 0xfffff806`4602a2b0
    Debug session time: Sat Jan 15 02:25:42.338 2022 (UTC - 8:00)
    System Uptime: 0 days 7:42:10.038
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ................................................................
    ..
    Loading User Symbols
    Loading unloaded module list
    .....
    For analysis of this file, run !analyze -v
    1: kd> !analyze -v
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high. This is usually
    caused by drivers using improper addresses.
    If kernel debugger is available get stack backtrace.
    Arguments:
    Arg1: 0000000000000000, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
    Arg4: fffff80657156bc3, address which referenced memory

    Debugging Details:
    ------------------

    *** WARNING: Unable to verify timestamp for L1C60x64.sys

    KEY_VALUES_STRING: 1

    Key : Analysis.CPU.mSec
    Value: 2483

    Key : Analysis.DebugAnalysisManager
    Value: Create

    Key : Analysis.Elapsed.mSec
    Value: 33035

    Key : Analysis.Init.CPU.mSec
    Value: 703

    Key : Analysis.Init.Elapsed.mSec
    Value: 9750

    Key : Analysis.Memory.CommitPeak.Mb
    Value: 73

    Key : WER.OS.Branch
    Value: vb_release

    Key : WER.OS.Timestamp
    Value: 2019-12-06T14:06:00Z

    Key : WER.OS.Version
    Value: 10.0.19041.1


    BUGCHECK_CODE: d1

    BUGCHECK_P1: 0

    BUGCHECK_P2: 2

    BUGCHECK_P3: 0

    BUGCHECK_P4: fffff80657156bc3

    READ_ADDRESS: fffff806460fb390: Unable to get MiVisibleState
    Unable to get NonPagedPoolStart
    Unable to get NonPagedPoolEnd
    Unable to get PagedPoolStart
    Unable to get PagedPoolEnd
    unable to get nt!MmSpecialPagesInUse
    0000000000000000

    BLACKBOXBSD: 1 (!blackboxbsd)


    BLACKBOXNTFS: 1 (!blackboxntfs)


    BLACKBOXPNP: 1 (!blackboxpnp)


    BLACKBOXWINLOGON: 1

    CUSTOMER_CRASH_COUNT: 1

    PROCESS_NAME: AvastSvc.exe

    TRAP_FRAME: ffffe587dd81a9c0 -- (.trap 0xffffe587dd81a9c0)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=0000000000000000 rbx=0000000000000000 rcx=00000000000015f2
    rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff80657156bc3 rsp=ffffe587dd81ab50 rbp=ffffd584f4ecef58
    r8=0000000000000129 r9=ffffd584f4738000 r10=0000fffff8065715
    r11=ffffd6fc6be00000 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0 nv up ei pl nz na pe nc
    L1C60x64+0x6bc3:
    fffff806`57156bc3 488b08 mov rcx,qword ptr [rax] ds:00000000`00000000=????????????????
    Resetting default scope

    STACK_TEXT:
    ffffe587`dd81a878 fffff806`45809269 : 00000000`0000000a 00000000`00000000 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
    ffffe587`dd81a880 fffff806`45805569 : 00000000`00000000 00000000`00000000 ffffd584`f4275770 fffff806`458c900e : nt!KiBugCheckDispatch+0x69
    ffffe587`dd81a9c0 fffff806`57156bc3 : ffffd584`f470fc80 ffffd584`f14c9c30 ffffd584`f14c9c30 ffffd584`f470fc01 : nt!KiPageFault+0x469
    ffffe587`dd81ab50 ffffd584`f470fc80 : ffffd584`f14c9c30 ffffd584`f14c9c30 ffffd584`f470fc01 00000000`00000000 : L1C60x64+0x6bc3
    ffffe587`dd81ab58 ffffd584`f14c9c30 : ffffd584`f14c9c30 ffffd584`f470fc01 00000000`00000000 00000000`00000030 : 0xffffd584`f470fc80
    ffffe587`dd81ab60 ffffd584`f14c9c30 : ffffd584`f470fc01 00000000`00000000 00000000`00000030 ffffd584`f14c9c30 : 0xffffd584`f14c9c30
    ffffe587`dd81ab68 ffffd584`f470fc01 : 00000000`00000000 00000000`00000030 ffffd584`f14c9c30 ffffd584`f4eb1870 : 0xffffd584`f14c9c30
    ffffe587`dd81ab70 00000000`00000000 : 00000000`00000030 ffffd584`f14c9c30 ffffd584`f4eb1870 ffffd584`f4ecef58 : 0xffffd584`f470fc01


    SYMBOL_NAME: L1C60x64+6bc3

    MODULE_NAME: L1C60x64

    IMAGE_NAME: L1C60x64.sys

    STACK_COMMAND: .thread ; .cxr ; kb

    BUCKET_ID_FUNC_OFFSET: 6bc3

    FAILURE_BUCKET_ID: AV_L1C60x64!unknown_function

    OS_VERSION: 10.0.19041.1

    BUILDLAB_STR: vb_release

    OSPLATFORM_TYPE: x64

    OSNAME: Windows 10

    FAILURE_ID_HASH: {1d03ffd4-c719-b38a-bf4c-7f61eaa39750}

    Followup: MachineOwner
    Basically, avast is not playing nicely, especially with your network card driver.

    Remove avast. If you don't click on every link you find online, Windows Defender will keep you protected
      My Computers


  3. Posts : 5
    Win Ten
    Thread Starter
       #3

    Aha, thanks very much for that info.
    I thought my user was an admin but I may have set it as a restricted user.
    I will remove Avast and monitor.

    Thanks again.
    I will remove my uploaded log file also and will post a new thread should the issue reoccur
    (I'll remember to run as admin next time also)
      My Computer


 

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