1.    25 Aug 2015 #1


    This has been a problem even before upgrading to 10 from 8.1, but its getting worse. I reviewed my drivers in Device Manager and most look up to date. I realized I didn't have a chipset driver installed and that helped for a day or two, but its happening again.

    Any help finding the offending drivers would be much appreciated.
      My ComputerSystem Spec

  2. axe0's Avatar
    Posts : 13,727
    Windows 10 Pro
       25 Aug 2015 #2

    Hi raygunc,

    Welcome to the 10forums.


    warning   Warning
    Please make a backup of your important files and get your rescue media or create one.
    Please create a restore point.

    Please read and run driver verifier.

    Some windows drivers are blamed in a few crashes, but that usually means that a 3rd party driver is actually the cause.
    Driver verifier stresses your drivers and will crash your pc if any driver fails due to a violation.

    If driver verifier has found a violation and you can't get back into windows normally, try to boot into safe mode and reset in safe mode driver verifier, or in the troubleshooting options open command prompt and type verifier /reset.

    Note   Note
    Your system will act very sluggishly while driver verifier is enabled, this is normal as your drivers will be being subjected to heavy testing in order to make them crash.
      My ComputersSystem Spec

  3.    01 Sep 2015 #3

    Thanks. I ran this and got it to crash, but once I disabled it so I could log back in, I don't really know what to do next. I suppose that driver verifier wrote some logs somewhere about which drivers are causing the issue, but I don't' know where to look exactly.

    Thanks in advance!
      My ComputerSystem Spec

  4. axe0's Avatar
    Posts : 13,727
    Windows 10 Pro
       01 Sep 2015 #4

    Yes, when driver verifier has found a violation your system will crash and a dump will be generated.
    Please use the tool again and upload the zip file.

    If correct, the dump file is located at {windows partition}\windows\minidump\
      My ComputersSystem Spec

  5.    01 Sep 2015 #5

    Forced crash results

    I have re-run the log collector and here's the results. Thanks for your help axe0!
      My ComputerSystem Spec

  6. axe0's Avatar
    Posts : 13,727
    Windows 10 Pro
       01 Sep 2015 #6

    There are 3 drivers causing trouble
    The touchpad driver, a USB hub driver and the Intel Wifi driver.
    Please check your manufacturer for windows 10 compatible driver updates.

    Synaptic Touchpad driver
    0: kd> lmvm SynTP
    start             end                 module name
    fffff801`0c350000 fffff801`0c3ec000   SynTP    T (no symbols)           
        Loaded symbol image file: SynTP.sys
        Image path: \SystemRoot\system32\DRIVERS\SynTP.sys
        Image name: SynTP.sys
        Timestamp:        Fri Jul 10 21:17:32 2015 (55A01A4C)
        CheckSum:         000998A7
        ImageSize:        0009C000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Intel Wifi driver
    0: kd> lmvm NETwew01
    start             end                 module name
    fffff800`d2c30000 fffff800`d2f78000   NETwew01 T (no symbols)           
        Loaded symbol image file: NETwew01.sys
        Image path: \SystemRoot\System32\drivers\NETwew01.sys
        Image name: NETwew01.sys
        Timestamp:        Tue Jan 06 17:19:19 2015 (54AC0B07)
        CheckSum:         0033AADA
        ImageSize:        00348000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Virtual USB Hub:
    2: kd> lmvm vuhub
    start             end                 module name
    fffff801`9ac90000 fffff801`9ac9f000   vuhub    T (no symbols)           
        Loaded symbol image file: vuhub.sys
        Image path: \SystemRoot\System32\drivers\vuhub.sys
        Image name: vuhub.sys
        Timestamp:        Fri Nov 16 16:31:13 2007 (473DB7C1)
        CheckSum:         0000C82F
        ImageSize:        0000F000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My ComputersSystem Spec

  7.    01 Sep 2015 #7

    Great! Thank you, I will go and get some new drivers from Lenovo.
      My ComputerSystem Spec

  8. axe0's Avatar
    Posts : 13,727
    Windows 10 Pro
       01 Sep 2015 #8

    Keep us posted :)
      My ComputersSystem Spec


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