Blue screen helps pls

Force3007 · 26 Dec 2021

DESKTOP-0E2B23H-(2021-12-25_23-43-44).zip - Google Drive

Above is the link to my V2 log thing. I have been getting a lot of blue screens and i'm unsure why. I am really bad at troubleshooting this so I hope this can help out.

I have had like 4 or 5 blue screens in the past 5 days.

Please help. Merry Christmas!

Force

- - - Updated - - -

Just got another blue screen of death and it's the same as the last one. No_MORE_IRP_STACK_LOCATIONS
I updated my graphics driver and idk if that caused this now.

zbook · 26 Dec 2021

Please perform the following steps:

Run:

Tuneup_plus_log.bat ─ Click here to go to the BSOD batch repository to download and run this batch file.

DiskParInfo.bat - Click here to go to the BSOD batch repository to download and run this batch file.

Gather_additional_dump_files.bat ─ Click here to go to the BSOD batch repository to download and run this batch file.

Open Ccleaner > click custom clean > scroll down to system and advanced > post an image into this thread

Open administrative command prompt and type or copy and paste:

reagentc /info
reagentc /enable
reagentc /info

Post images of the commands with results into this thread

Create a new restore point:
Create System Restore Point in Windows 10

Create more free space on C: so that there is > 30 GB free space
Free Up Drive Space in Windows 10

More to follow after viewing the above results.

Force3007 · 26 Dec 2021

I'm trying to complete the diskpar one you are asking for but it isn't giving me the notepad file. Am I doing something wrong?

zbook · 26 Dec 2021

Did it complete the run?

Did you see a new file on the desktop?

Force3007 · 26 Dec 2021

Update your browser to use Google Drive, Docs, Sheets, Sites, Slides, and Forms - Google Drive Help

The link should take you to the folder with all of the things asked for except for the second one which I do not get a notepad file for. I'll try again but the rest of the steps are completed

It did complete the run but doesn't put a notepad file on my desktop as the other one did. I will try again

zbook · 26 Dec 2021

For Ccleaner uncheck:

a) Memory Dumps
b) Windows Log Files

For the administrative command prompt commands please run all three commands:

reagentc /info
reagentc /enable
reagentc /info

Please post images of the commands with results.

Reinstall the AMD chipset drivers:
https://www.amd.com/en/support

The BIOS is out of date.
Upgrade the BIOS to the most up to date non-beta BIOS.

After completing all of the above steps > run V2 > upload new results

Open administrative command prompt and type or copy and paste: (all at the same time)

Code:

diskpart
lis dis
lis vol
sel dis 0
det dis
lis par
sel par 1
det par
sel par 2
det par
sel par 3
det par
sel par 4
det par
sel par 5
det par
sel par 6
det par
sel par 7
det par
sel dis 1
det dis
lis par
sel par 1
det par
sel par 2
det par
sel par 3
det par
sel par 4
det par
sel par 5
det par
sel par 6
det par
sel par 7
det par
sel dis 2
det dis
lis par
sel par 1
det par
sel par 2
det par
sel par 3
det par
sel par 4
det par
sel par 5
det par
sel par 6
det par
sel par 7
det par
sel dis 3
det dis
lis par
sel par 1
det par
sel par 2
det par
sel par 3
det par
sel par 4
det par
sel par 5
det par
sel par 6
det par
sel par 7
det par
sel dis 4
det dis
lis par
sel par 1
det par
sel par 2
det par
sel par 3
det par
sel par 4
det par
sel par 5
det par
sel par 6
det par
sel par 7
det par
sel dis 5
det dis
lis par
sel par 1
det par
sel par 2
det par
sel par 3
det par
sel par 4
det par
sel par 5
det par
sel par 6
det par
sel par 7
det par

Post images of the commands with results into this thread.

Open administrative command prompt and type or copy and paste:

Code:

bcdedit
bcdedit /enum all

Post images of the commands with results into this thread.

zbook · 26 Dec 2021

How is it going?
Which steps were completed?
Which step are you working on now?

Code:

Name	Microsoft Storage Spaces Controller
Manufacturer	Microsoft
Status	OK
PNP Device ID	ROOT\SPACEPORT\0000
Driver	C:\WINDOWS\SYSTEM32\DRIVERS\SPACEPORT.SYS (10.0.19041.1288, 663.32 KB (679,240 bytes), 10/13/2021 5:47 AM)
	
Name	AMD Virtualized AHCI Controller for Ryzen 400 series
Manufacturer	Advanced Micro Devices, Inc.
Status	OK
PNP Device ID	PCI\VEN_1022&DEV_43C8&SUBSYS_10621B21&REV_01\4&288C77C7&0&010B
Memory Address	0xFCB80000-0xFCB9FFFF
IRQ Channel	IRQ 4294967275
Driver	C:\WINDOWS\SYSTEM32\DRIVERS\ENVIRTAHCI.SYS (1.1.8500.1060, 762.99 KB (781,304 bytes), 2/13/2018 8:43 AM)

Code:

envirtahci	envirtahci	c:\windows\system32\drivers\envirtahci.sys

Code:

envirtahci.sys Wed Feb  7 02:51:14 2018 (5A7ABE02)

Code:

BIOS Version/Date	American Megatrends Inc. F50, 11/27/2019

Code:

Event[4256]:
  Log Name: System
  Source: Microsoft-Windows-WER-SystemErrorReporting
  Date: 2021-12-21T12:12:07.5460000Z
  Event ID: 1018
  Task: N/A
  Level: Information
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: DESKTOP-0E2B23H
  Description: 
The dump file at location: C:\Windows\MEMORY.DMP was deleted because the disk volume had less than 25 GB free space.

Force3007 · 26 Dec 2021

completed all the steps except for updating bios. I need to do that tomorrow because I don't have one at hand right now.

Update your browser to use Google Drive, Docs, Sheets, Sites, Slides, and Forms - Google Drive Help

I have not run V2 again because I haven't updated the BIOS yet. I did get another bluescreen while trying to transfer files off of my external because I was going to use it as a USB for the BIOS but the bsod got in my way so I will just wait for that USB tomorrow

zbook · 26 Dec 2021

Post images of:

disk management (make sure that these columns are widened so that no characters are cut off): Volume and Status
(widen disk 0 so that no characters are cutoff)
How to Post a Screenshot of Disk Management

Download and install: (free version)
MiniTool Software | Best Partition Manager & Data Recovery [Software]
Click launch > post images or share links

X470 AORUS ULTRA GAMING (rev. 1.0) Support | Motherboard - GIGABYTE Global

Code:

Microsoft Windows [Version 10.0.19043.1415]
(c) Microsoft Corporation. All rights reserved.

C:\Windows\system32>bcdedit
The boot configuration data store could not be opened.
The volume for a file has been externally altered so that the opened file is no longer valid.

C:\Windows\system32>bcdedit /enum all
The boot configuration data store could not be opened.
The volume for a file has been externally altered so that the opened file is no longer valid.

C:\Windows\system32>

Code:

Microsoft Windows [Version 10.0.19043.1415]
(c) Microsoft Corporation. All rights reserved.

C:\Windows\system32>diskpart

Microsoft DiskPart version 10.0.19041.964

Copyright (C) Microsoft Corporation.
On computer: DESKTOP-0E2B23H

DISKPART> lis dis

  Disk ###  Status         Size     Free     Dyn  Gpt
  --------  -------------  -------  -------  ---  ---
  Disk 0    Online          953 GB      0 B        *
  Disk 1    Online          298 GB      0 B
  Disk 2    Online          931 GB      0 B
  Disk 3    Online          931 GB      0 B        *
  Disk 4    Online          119 GB    15 MB
  Disk 5    Online          931 GB      0 B

DISKPART> lis vol

  Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
  ----------  ---  -----------  -----  ----------  -------  ---------  --------
  Volume 0         System Rese  NTFS   Partition    500 MB  Healthy
  Volume 1     C                NTFS   Partition    465 GB  Healthy    Boot
  Volume 2                      NTFS   Partition    475 MB  Healthy
  Volume 3     F   Programs     exFAT  Partition    487 GB  Healthy
  Volume 4         NO NAME      FAT32  Partition     99 MB  Healthy    System
  Volume 5     D                NTFS   Partition    298 GB  Healthy
  Volume 6     V   New Volume   NTFS   Partition    931 GB  Healthy
  Volume 7     H   My Passport  NTFS   Partition    931 GB  Healthy
  Volume 8     G                exFAT  Removable    119 GB  Healthy
  Volume 9     E   SP PHD U3    NTFS   Partition    931 GB  Healthy

DISKPART> sel dis 0

Disk 0 is now the selected disk.

DISKPART> det dis

ADATA SX8200PNP
Disk ID: {0D511BFD-F62F-4E9B-5D05-669B7B94826E}
Type   : NVMe
Status : Online
Path   : 0
Target : 0
LUN ID : 0
Location Path : PCIROOT(0)#PCI(0101)#PCI(0000)#NVME(P00T00L00)
Current Read-only State : No
Read-only  : No
Boot Disk  : Yes
Pagefile Disk  : Yes
Hibernation File Disk  : No
Crashdump Disk  : Yes
Clustered Disk  : No

  Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
  ----------  ---  -----------  -----  ----------  -------  ---------  --------
  Volume 0         System Rese  NTFS   Partition    500 MB  Healthy
  Volume 1     C                NTFS   Partition    465 GB  Healthy    Boot
  Volume 2                      NTFS   Partition    475 MB  Healthy
  Volume 3     F   Programs     exFAT  Partition    487 GB  Healthy
  Volume 4         NO NAME      FAT32  Partition     99 MB  Healthy    System

DISKPART> lis par

  Partition ###  Type              Size     Offset
  -------------  ----------------  -------  -------
  Partition 1    Primary            500 MB  1024 KB
  Partition 2    Primary            465 GB   501 MB
  Partition 3    System              99 MB   465 GB
  Partition 4    Primary            475 MB   466 GB
  Partition 5    Primary            487 GB   466 GB

DISKPART> sel par 1

Partition 1 is now the selected partition.

DISKPART> det par

Partition 1
Type    : ebd0a0a2-b9e5-4433-87c0-68b6b72699c7
Hidden  : No
Required: No
Attrib  : 0X8000000000000000
Offset in Bytes: 1048576

  Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
  ----------  ---  -----------  -----  ----------  -------  ---------  --------
* Volume 0         System Rese  NTFS   Partition    500 MB  Healthy

DISKPART> sel par 2

Partition 2 is now the selected partition.

DISKPART> det par

Partition 2
Type    : ebd0a0a2-b9e5-4433-87c0-68b6b72699c7
Hidden  : No
Required: No
Attrib  : 0X8000000000000000
Offset in Bytes: 525336576

  Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
  ----------  ---  -----------  -----  ----------  -------  ---------  --------
* Volume 1     C                NTFS   Partition    465 GB  Healthy    Boot

DISKPART> sel par 3

Partition 3 is now the selected partition.

DISKPART> det par

Partition 3
Type    : c12a7328-f81f-11d2-ba4b-00a0c93ec93b
Hidden  : Yes
Required: No
Attrib  : 0000000000000000
Offset in Bytes: 500351107072

  Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
  ----------  ---  -----------  -----  ----------  -------  ---------  --------
* Volume 4         NO NAME      FAT32  Partition     99 MB  Healthy    System

DISKPART> sel par 4

Partition 4 is now the selected partition.

DISKPART> det par

Partition 4
Type    : ebd0a0a2-b9e5-4433-87c0-68b6b72699c7
Hidden  : No
Required: No
Attrib  : 0X8000000000000000
Offset in Bytes: 500454916096

  Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
  ----------  ---  -----------  -----  ----------  -------  ---------  --------
* Volume 2                      NTFS   Partition    475 MB  Healthy

DISKPART> sel par 5

Partition 5 is now the selected partition.

DISKPART> det par

Partition 5
Type    : ebd0a0a2-b9e5-4433-87c0-68b6b72699c7
Hidden  : No
Required: No
Attrib  : 0X8000000000000000
Offset in Bytes: 500952989696

  Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
  ----------  ---  -----------  -----  ----------  -------  ---------  --------
* Volume 3     F   Programs     exFAT  Partition    487 GB  Healthy



DISKPART> sel dis 1

Disk 1 is now the selected disk.

DISKPART> det dis

WDC WD3200AAJS-56M0A0
Disk ID: 7D1D46C4
Type   : SATA
Status : Online
Path   : 0
Target : 0
LUN ID : 0
Location Path : PCIROOT(0)#PCI(0103)#PCI(0001)#ATA(C00T00L00)
Current Read-only State : No
Read-only  : No
Boot Disk  : No
Pagefile Disk  : No
Hibernation File Disk  : No
Crashdump Disk  : No
Clustered Disk  : No

  Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
  ----------  ---  -----------  -----  ----------  -------  ---------  --------
  Volume 5     D                NTFS   Partition    298 GB  Healthy

DISKPART> lis par

  Partition ###  Type              Size     Offset
  -------------  ----------------  -------  -------
  Partition 1    Primary            298 GB  1024 KB

DISKPART> sel par 1

Partition 1 is now the selected partition.

DISKPART> det par

Partition 1
Type  : 07
Hidden: No
Active: No
Offset in Bytes: 1048576

  Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
  ----------  ---  -----------  -----  ----------  -------  ---------  --------
* Volume 5     D                NTFS   Partition    298 GB  Healthy

DISKPART> sel par 2

The specified partition is not valid.
Please select a valid partition.

There is no partition selected.


DISKPART> sel dis 2

Disk 2 is now the selected disk.

DISKPART> det dis

WDC WD10EZEX-60WN4A0
Disk ID: A0EADFCD
Type   : SATA
Status : Online
Path   : 1
Target : 0
LUN ID : 0
Location Path : PCIROOT(0)#PCI(0103)#PCI(0001)#ATA(C01T00L00)
Current Read-only State : No
Read-only  : No
Boot Disk  : No
Pagefile Disk  : No
Hibernation File Disk  : No
Crashdump Disk  : No
Clustered Disk  : No

  Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
  ----------  ---  -----------  -----  ----------  -------  ---------  --------
  Volume 6     V   New Volume   NTFS   Partition    931 GB  Healthy

DISKPART> lis par

  Partition ###  Type              Size     Offset
  -------------  ----------------  -------  -------
  Partition 1    Primary            931 GB  1024 KB

DISKPART> sel par 1

Partition 1 is now the selected partition.

DISKPART> det par

Partition 1
Type  : 07
Hidden: No
Active: No
Offset in Bytes: 1048576

  Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
  ----------  ---  -----------  -----  ----------  -------  ---------  --------
* Volume 6     V   New Volume   NTFS   Partition    931 GB  Healthy

DISKPART> sel par 2

The specified partition is not valid.
Please select a valid partition.

There is no partition selected.


DISKPART> sel dis 3

Disk 3 is now the selected disk.

DISKPART> det dis

WD My Passport 2626 USB Device
Disk ID: {D7211D1F-9FBA-4A0A-BE52-773527418F1C}
Type   : USB
Status : Online
Path   : 0
Target : 0
LUN ID : 0
Location Path : UNAVAILABLE
Current Read-only State : No
Read-only  : No
Boot Disk  : No
Pagefile Disk  : No
Hibernation File Disk  : No
Crashdump Disk  : No
Clustered Disk  : No

  Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
  ----------  ---  -----------  -----  ----------  -------  ---------  --------
  Volume 7     H   My Passport  NTFS   Partition    931 GB  Healthy

DISKPART> lis par

  Partition ###  Type              Size     Offset
  -------------  ----------------  -------  -------
  Partition 1    Primary            931 GB  1024 KB

DISKPART> sel par 1

Partition 1 is now the selected partition.

DISKPART> det par

Partition 1
Type    : ebd0a0a2-b9e5-4433-87c0-68b6b72699c7
Hidden  : No
Required: No
Attrib  : 0000000000000000
Offset in Bytes: 1048576

  Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
  ----------  ---  -----------  -----  ----------  -------  ---------  --------
* Volume 7     H   My Passport  NTFS   Partition    931 GB  Healthy

DISKPART> sel par 2

The specified partition is not valid.
Please select a valid partition.

There is no partition selected.



DISKPART> sel dis 4

Disk 4 is now the selected disk.

DISKPART> det dis

SDXC Card
Disk ID: 00000000
Type   : USB
Status : Online
Path   : 0
Target : 0
LUN ID : 0
Location Path : UNAVAILABLE
Current Read-only State : No
Read-only  : No
Boot Disk  : No
Pagefile Disk  : No
Hibernation File Disk  : No
Crashdump Disk  : No
Clustered Disk  : No

  Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
  ----------  ---  -----------  -----  ----------  -------  ---------  --------
  Volume 8     G                exFAT  Removable    119 GB  Healthy

DISKPART> lis par

  Partition ###  Type              Size     Offset
  -------------  ----------------  -------  -------
  Partition 1    Primary            119 GB    16 MB

DISKPART> sel par 1

Partition 1 is now the selected partition.

DISKPART> det par

Partition 1
Type  : 07
Hidden: No
Active: No
Offset in Bytes: 16777216

  Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
  ----------  ---  -----------  -----  ----------  -------  ---------  --------
* Volume 8     G                exFAT  Removable    119 GB  Healthy

DISKPART> sel par 2

The specified partition is not valid.
Please select a valid partition.

There is no partition selected.


DISKPART> sel dis 5

Disk 5 is now the selected disk.

DISKPART> det dis

PHD 3.0 Silicon-Power USB Device
Disk ID: 12C9E6C4
Type   : USB
Status : Online
Path   : 0
Target : 0
LUN ID : 0
Location Path : UNAVAILABLE
Current Read-only State : No
Read-only  : No
Boot Disk  : No
Pagefile Disk  : No
Hibernation File Disk  : No
Crashdump Disk  : No
Clustered Disk  : No

  Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
  ----------  ---  -----------  -----  ----------  -------  ---------  --------
  Volume 9     E   SP PHD U3    NTFS   Partition    931 GB  Healthy

DISKPART> lis par

  Partition ###  Type              Size     Offset
  -------------  ----------------  -------  -------
  Partition 1    Primary            931 GB  1024 KB

DISKPART> sel par 1

Partition 1 is now the selected partition.

DISKPART> det par

Partition 1
Type  : 07
Hidden: No
Active: Yes
Offset in Bytes: 1048576

  Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
  ----------  ---  -----------  -----  ----------  -------  ---------  --------
* Volume 9     E   SP PHD U3    NTFS   Partition    931 GB  Healthy

DISKPART> sel par 2

The specified partition is not valid.
Please select a valid partition.

There is no partition selected.

Code:

Version	Size	Date	Download	Description
F62d	10.73 MB	2021/10/13	
Download
• Major vulnerabilities updates, customers are strongly encouraged to update to this release at the earliest.
Credits to "Assaf Carlsbad and Itai Liba from SentinelOne"
• Introduce capsule BIOS support starting this version.
Checksum : 6BAD
Update AGESA ComboV2 1.2.0.4 A
Windows 11 support
F61	10.82 MB	2021/07/22	
Download
Update AMD AGESA ComboV2 1.2.0.3 B for Ryzen 5000 G-Series processors support
F60	10.73 MB	2021/03/05	
Download
Update AMD AGESA ComboV2 1.2.0.0 for Ryzen™ 5000/ 4000 series processors support
AMD Smart Access Memory function support
F51	10.30 MB	2020/08/03	
Download
Update AMD AGESA ComboV1 1.0.0.6 for 3rd Gen AMD Ryzen XT series processors
Fix AMD security vulnerabilities for SMM Callout Privilege Escalation

zbook · 26 Dec 2021

When posting share links please post only the new files into the newest post.

Indicate whether you downloaded and installed chipset drivers from the AMD website or the Gigabyte website.

Please run a new V2 > upload results into the newest thread

For any new BSOD:
a) run V2
b) search for C:\windows\memory.dmp > if the size is less than 2GB > save to the downloads folder > ZIP > post a separate share link into this thread (only the memory dump file)

Create a bootable Windows 10 iso: 20H2
Create Bootable USB Flash Drive to Install Windows 10
Download Windows 10 ISO File
https://www.microsoft.com/en-us/soft...load/windows10

List any of the installed non-Microsoft software:
a) antivirus
b) firewall
c) drive encryption

Post a new image of Ccleaner settings.