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  1.    24 Aug 2015 #1
    Join Date : Aug 2015
    Posts : 7
    Windows 10

    BSOD when gaming and not gaming


    BSOD persists after fresh install of Windows 10 from windows 8.1, happens when playing heroes of the storm quite often but has happened while browsing pinterest/facebook.
      My ComputerSystem Spec
  2.    26 Aug 2015 #2
    Join Date : Jun 2015
    Posts : 12,651
    Windows 10 Pro

    Hi deadlykitten,

    Please fill in your system specs
    Please go to this site and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.
    How to fill in your system specs:
    Attachment 34016
    Attachment 34017


    There are only windows drivers involved, there is a really small chance they are actually the cause.




    BSOD when gaming and not gaming Diagnostic Test BSOD when gaming and not gaming
     DRIVER VERIFIER

    warning   Warning
    Please make a backup of your important files and get your rescue media or create one.
    Please create a restore point.

    Please read and run driver verifier.

    A lot windows drivers are blamed in the crashes, but that usually means that a 3rd party driver is actually the cause.
    Driver verifier stresses your drivers and will crash your pc if any driver fails due to a violation.

    Driver verifier should be performed for a max of 48 hours, or when you have a bluescreen, whatever comes first.

    If driver verifier has found a violation and you can't get back into windows normally, try to boot into safe mode and reset in safe mode driver verifier, or in the troubleshooting options open command prompt and type verifier /reset.

    Note   Note
    Your system will act very sluggishly while driver verifier is enabled, this is normal as your drivers will be being subjected to heavy testing in order to make them crash.
      My ComputersSystem Spec
  3.    30 Aug 2015 #3
    Join Date : Aug 2015
    Posts : 7
    Windows 10
    Thread Starter

    Did as you requested and here is the minidump file. Hope this is what you need.
      My ComputerSystem Spec
  4.    30 Aug 2015 #4
    Join Date : Jun 2015
    Posts : 12,651
    Windows 10 Pro

    Make sure you have windows 10 compatible graphics drivers installed.
      My ComputersSystem Spec
  5.    30 Aug 2015 #5
    Join Date : Aug 2015
    Posts : 7
    Windows 10
    Thread Starter

    I just double checked the website and it says I do have it installed
      My ComputerSystem Spec
  6.    30 Aug 2015 #6
    Join Date : Jun 2015
    Posts : 12,651
    Windows 10 Pro

    Please Run Memtest86+

    information   Information
    Please download from this site only http://www.memtest.org/ in the middle of the page are the Download links, you can download the ISO.zip or the Auto USB Flash Drive installer.zip
    Extract the Zip file. If you chose the ISO image, burn it to a CD using Windows Disk Image Burner or any Image burner you may have. If you downloaded the Auto USB installer, extract it, insert your USB 2.0 Flash Drive and take note of the drive letter. Run the installer, select the Flash Drive Letter, check the format box and press next. It will install memtest86+ to a flash drive. You can use either V4.20 or V5.01. Boot from your selected media. If you use V5.01 it will tell you to press certain buttons at the start, please press no buttons. The test will begin on it's own and continue to run until you stop it. It needs to run for 8 complete passes or until you receive an error. If you receive an error, stop the test. Even 1 error is a fail. Each pass tests a different part of the ram and each of the 10 tests in each pass tests something different. It takes a minimum of 8 passes in the same session to completely test the ram, more passes are better. It is quite a long test and will take several hours depending on how much ram you have. Due to the time length it is best to run overnight. If you have any questions, please do not hesitate to ask.
      My ComputersSystem Spec
  7.    30 Aug 2015 #7
    Join Date : Aug 2015
    Posts : 7
    Windows 10
    Thread Starter

    We actually already did the memtest and everything passed
      My ComputerSystem Spec
  8.    30 Aug 2015 #8
    Join Date : Jun 2015
    Posts : 12,651
    Windows 10 Pro

    Quote Originally Posted by deadlykitten View Post
    We actually already did the memtest and everything passed
    That would be weird, I don't see anywhere in this thread about memtest except my previous post?
      My ComputersSystem Spec
  9.    30 Aug 2015 #9
    Join Date : Aug 2015
    Posts : 7
    Windows 10
    Thread Starter

    We did some googling prior to this thread and saw where someone suggested memtest. Do I need to do it again?
      My ComputerSystem Spec
  10.    30 Aug 2015 #10
    Join Date : Jun 2015
    Posts : 12,651
    Windows 10 Pro

    Quote Originally Posted by deadlykitten View Post
    We did some googling prior to this thread and saw where someone suggested memtest. Do I need to do it again?
    What were the results?
    How long have you done it?
    How many passes have you done?

    If you have done anything that wasn't mentioned here, it would be helpful to mention that you have done it so we can go a step further
      My ComputersSystem Spec

 
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