New
#1
Please help me. New prebuilt computer black screens intermittently.
Hey guys,
I recently bought a prebuilt computer via ibuypower (Gaming RDY SLHBG203)
The computer black screens intermittently throughout general use.
While gaming, the computer black screens without fail.
After black screening 1 of 3 things will happen:
-The black screen will correct itself and I'll find myself on my desktop
-The computer will restart on it's own.
-The computer will freeze and I will need to hard reset.
When the computer reboots, it will occasionally black screen immediately.
If this helps at all, this error code (EVENT ID: 14 nvlddmkm error) was in a log for basically every time this happened:
I thought it had to do with my GPU, so I used DDU and reinstalled the up to date NVIDIA driver.
I reseated both my GPU and RAM.
It originally came with windows 11, which I reset twice; I thought that maybe Windows 11 was buggy since it was so new, so I installed windows 10. [Currently Windows 10 Version 21H2 (OS build 19044.1387)]
Despite doing all this, the black screen still happens.
At this point I don't know what's wrong or what to do, and would really like some help.
Here are my specs:
Intel® Core™ i7-11700KF Processor (8X 3.60GHz/16MB L3 Cache)
16GB [8GB x 2] DDR4-3600MHz RGB
GeForce RTX 3060 Ti - 8GB GDDR6 (VR-Ready)
1TB Samsung 980 M.2 PCIe NVMe SSD
Asrock Z590 WiFi
600 Watt - 80 PLUS Gold Certified