WHEA Uncorrectable Error

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  1. Macboatmaster
    Posts : 1,612
    11, 10, 8.1 and 7 all Professional versions, and Linux Mint
       New #31

    Start WingMan Profiler
    Command : C:\Program Files\Logitech\Gaming Software\LWEMon.exe /noui
    Location : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

    Is that start item enabled.
    If so disable it.
    ==================
    Samsung Magician Software | SSD | Samsung Semiconductor
    Have you used the Samsung Magician to set parmaters for the drive OR was it only to transfer data to the new drive.
    CRASHES REPORTED WHEN RAPID MODE in SAMSUNG MAGICIAN is checked.

    Achieve faster performance through RAPID Mode which is intelligent DRAM caching of data.
    ==================================
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  3. JoshuaVang10
    Posts : 22
    Windows 10
    Thread Starter
       New #32

    OK, disabled Logitech Software on startup and uninstalled Samsung Magician because I am not using it at all. I installed magician when I got the new drive, but have not used it since.

    Will continue to use the computer regularly, but have not experienced any crashes today during use and gaming.
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  4. Macboatmaster
    Posts : 1,612
    11, 10, 8.1 and 7 all Professional versions, and Linux Mint
       New #33

    Cheers
    If Samsung Magician had not been configured as mentioned it is unlikely it was the cause.
    We may have to look elsewhere
    I think you may appreciate that the checking of those logs when you do not have a dump file, to hopefully lead you, or indeed give you the cause, is a very intensive long job.
    It is fair to say that I have spent some hours on it.
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  6. JoshuaVang10
    Posts : 22
    Windows 10
    Thread Starter
       New #34

    So had another BSOD tonight, same error with no minidump. This error occurred while playing FFXIV, nothing running in the background.

    I'm starting to believe it may be the windows bootable hard drive. I got a error while restarting my computer stating that "Windows failed to start. A recent hardware or software change might be the cause."

    It also seems to act weird if I'm downloading something and try to watch a video or Twitch at the same time.
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  7. Macboatmaster
    Posts : 1,612
    11, 10, 8.1 and 7 all Professional versions, and Linux Mint
       New #35

    I doubt very much that it is the disc with windows installed.
    As that is the
    Samsung SSD 980 PRO 1TB
    which is an M2 NVME

    If it was that, in respect of it having file errors etc, windows 1o would without doubt have detected them, as it checks the drives on a regular basis .

    I will have another look at the logs, please send another V2
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  8. JoshuaVang10
    Posts : 22
    Windows 10
    Thread Starter
       New #36

    Windows had me correct my C:/ drive, just now.

    V2 log attached.
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  9. Macboatmaster
    Posts : 1,612
    11, 10, 8.1 and 7 all Professional versions, and Linux Mint
       New #37

    What is connected to the blue colour usb ports on the rear I/O plate
    they are usb ports integrated via the CPU
    see page 8 section 1-2 of the online manual
      My Computer
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  10. JoshuaVang10
    Posts : 22
    Windows 10
    Thread Starter
       New #38

    On the back I/O blue USB ports I have the mouse and keyboard and the dongle for wireless Logitech headphones.
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  12. Macboatmaster
    Posts : 1,612
    11, 10, 8.1 and 7 all Professional versions, and Linux Mint
       New #39

    Move the dongle for the headphones to one of the usb ports that are controlled by the chipset. Then test it
    If it still crashes , change that back and move the mouse
    Try it again
    Go through that process and as a last resort if necessary move all three devices off of those ports that are CPU integrated

    You have two red 3.2 and four black 2.0 on the I/O plate all controlled via the chipset
    See the manual if necessary, please to confirm what I am explaining
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  13. Macboatmaster
    Posts : 1,612
    11, 10, 8.1 and 7 all Professional versions, and Linux Mint
       New #40

    Joshua
    Signing off
    See you sometime tomorrow evening to catch up on progress
    I was actually going offline just as I got the email regarding your post of this session.
      My Computer
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